• Drive Premium Audit Services vendors to exceed SLA identification and recovery audit targets for all lines of business. Initiate process improvements to address plan shortfalls. • Develop Tableau dashboards to manage vendors, identify opportunities for increased medical cost savings, identify trends v SLA metrics assisting in development of remediation plans. Utilize Tableau, SQL, Alteryx to perform data analysis.• Support ad hoc reporting requests from: Optum Relationship Office, Optum Insight and Optum Finance senior management, United Healthcare Client/Network Management • Perform financial analysis of vendor results to analyze their performance versus yearly targets and support setting targets • Drive process improvements in Premium Audit Services Vendor Programs to support overall program success

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HP IT Enterprise Services SAP/BW platform program management:o Managed Project Management Office (PMO) for HP Enterprise Services IT. Provided first level of project issue resolution. Worked cross-functionally with IT and business managers/program managers to resolve requirements, budget and schedule issues.o Developed process and maintained Project Initiation process to ensure upcoming projects were comprehended from a Project Charter perspective including high level requirements, architecture, schedule and resources.o Managed development of the annual Plan Of Record (POR) process, On an annual basis this included estimating over 200 business project requests and shaping the proposed POR for the upcoming fiscal year. This was a highly iterative, o Managed Project Management Office (PMO) for HP Enterprise Services IT. Provided first level of project issue resolution. Worked cross-functionally with IT and business managers/program managers to resolve requirements, budget and schedule issues.o Developed process and maintained Project Initiation process to ensure upcoming projects were comprehended from a Project Charter perspective including high level requirements, architecture, schedule and resources.o Managed development of the annual Plan Of Record (POR) process, On an annual basis this included estimating over 200 business project requests and shaping the proposed POR for the upcoming fiscal year. This was a highly iterative,

Successful multinational IT systems design, development and delivery track record:o Managed Agile/SCRUM system development and support for HP Supply Chain Windows Server/SQL Server platform that supports world-wide distribution of HP desktop/laptop software to HP and ODM factories.o Managed System Integration Test group for multiple world-wide HW/pre-installed SW releases for HP/Compaq commercial Windows and LINUX-based desktop PC’s. Utilized Agile/SCRUM techniques. ODM/Vendor management/3rd Party partnering skills:o Key R&D team member that rebalanced numerous R&D functions from HP on-shore to off-shore ODMs including: Foxconn, ASUS, Lite-On.o HP/PSG/Commercial Desktop R&D - managed 2 outsourced vendors with up to 80 project managers/test engineers/software developers and annual budget of up to $8M. . o Proposed and implemented a rigorous Vendor Qualification process to reduce HP test requirements and improve quality of modules delivered by vendors including: Western Digital, Lite-On, Seagate. Collaborated w/ Storage R&D engineering and Supply Chain on this initiativeFinancial Budget & Forecasting accomplishments:o Managed $40M HP/business Desktop PC R&D budget - responsibilities included: tracking monthly actuals versus forecast, ensuring <2% variance to forecast and initiating corrective actions as required.o Developed and implemented co-development funding model with key partners (including Intel, AMD, Symantec) that significantly reduced HP R&D OPEX.o Initiated, managed numerous OPEX reduction actions to meet lowered HP fiscal plan targets.