Owning the customer relationship at Comparethemarket as part of our vision to help make financial decision-making a breeze for everyone.Managing Performance Marketing, SEO, Content, CRM and Customer Operations.

Running Performance Marketing, CRM and Trading

Leading Brand, Creative, Acquisition, Retention and Customer Care. + 24x revenue growth (2016: £13m -> 2021: £315m)+ 900% increase in customer acquisition volume (2016 - 2022), 0% increase in CPA+ 150% improvement in customer retention since 2016+ ECCCSA Small Contact Centre of the Year winner 3 years running

Responsible for revenue growth, looking after acquisition and customer marketing teams, and formerly digital product.- 100% year on year revenue growth- 80% year on year improvement in customer retention

Responsible for delivering customer growth through digital marketing and eCommerce optimisation. Turning around a historically under-appreciated area of the business into a mature online marketing function.

Was responsible for creating and executing the acquisition and digital marketing plans to successfully grow NOW TV from a handful of customers to a million.

► Aligned to the Comms and High Tech practice of the firm, holding an outstanding record in performance measured against others at my level (rated in top 5% and promoted from analyst to consultant in rare ‘off-cycle’ promotion exception)► Performed both technical delivery and project management roles for blue-chip Telco clients (Virgin Media, BT and C&W)