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T.C. King is listed as Senior Product Support Engineer - Integrations (ERP) at Procore Technologies, a company with 1990 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for T.C. King.
T.C. King previously worked as Senior Product Support Engineer - Platform at Procore Technologies and Product Support Engineer - Mobile & Workforce Management Tools at Procore Technologies. T.C. King holds Cs50, Computer Science from Harvardx.
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- Senior Product Support Engineer for Procore Technologies (Construction Technology Management Software) [SaaS]- Android/iOS/Windows 10 Application-Advanced Technical Support-Escalation and Product Enhancement - Subject Matter Expert- Workforce Management, Mobile Development, and Document Control - Tier 2 and 3 escalation expert with Support, Product, and Engineering. Works with Front line Tech Support Agents, Product Managers, Engineering Managers, QA, SDET, and Software Engineers to focus on incident response management, escalations, prioritizing bugs, training, and writing/documenting JIRA tickets. Strong focus on real time feedback from the voice of the customer, and Product health. Uses systems like New Relic, Bugsnag, Jira, LaunchDarkly and Github to track pull requests, code review, deployment and monitoring of fixes and new feature rollout. Blameless and Status.io to create, command, communicate and coordinate Product Incidents and outages.
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Works as Interface between Product & Technology (R&D) and Customer Success departments. REST API's - Webhooks - Procore ERP Integrations -Subject Matter and Escalation Expert Incident Management and mitigationPartners with Senior Leadership/Management on Incident Impact, Mitigation, and Retrospective Blameless, Bugsnag, New Relic, Boomi, Postman for.
Carpinteria, California, United States
.NET Windows Application Management - Troubleshooting & Strategic Planning Blameless - Incident Management & Response M&A Go To Market Planning and Customer Success Integration Works across Product, Technology (Engineering), Customer Success, Marketing, Sales, and Dev Ops to pull in stakeholders for projects and defect management.Utilizes New Relic.
Carpinteria, CA
Product Support Engineer for the Procore platform, Global Platform tools including: Android, iOS, Windows ApplicationsResource Management (Timesheets, Crews, Equipment, Time and Material Tickets) Project Management and Field Productivity Time Tracking, Labor, Unit Quantity, Equipment Tracking
Carpinteria, CA
Financial Support Tier 3 Support Construction Financials Contracts (Sub, Prime, GMP)Budgeting (ERP integrations)Invoicing Direct Costs Sage 300, QuickbooksWorks with Product Support Engineers, Strategic Product Consultants, Technical Coaches and Support Managers to provide leading class technical support for construction financials
Carpinteria, CA
Client Technical Support for Construction Management SaaS. Handles all functions of Construction Management User Assistance. Salesforce Client Management Technical Support assistance.
Newbury Park, CA
Residential Call Center Contact in a High Volume Mass Market Communications Corporation. Inbound Sales, Customer Service, and Escalations knowledge of 37 states tariffs, taxes, and regulations with telecommunications extensive training in CRM, Office Suite, and Avaya Digital Phone SystemSales, Marketing and Support in Television, Internet, Voice lines.
Ventura, CA
Manager on Duty, Key Holder, Residential and Business Markets Sales Consultant for Integrated Solutions (Entertainment, Mobility, Data, Fiber, Copper, POTS, Copper and Home Security) Small Business Acquisitions and Blitz
Goleta, CA
AT&T, Verizon, T-Mobile, Sprint Retail Sales management Customer Service Management Team Building Coaching Quota and Sales target forecasting Scheduling, Hiring/Staffing Direct reporting to District and Regional Managers
Other employees you can reach at procore.com. View company contacts for 1990 employees →
Komal Kiran
Colleague at Procore Technologies
Pune, Maharashtra, India, India
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JW
Janelle Watters
Colleague at Procore Technologies
Santa Barbara County, California, United States, United States
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JP
James Pickett
Colleague at Procore Technologies
The Rocks, New South Wales, Australia, Australia
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MS
Marrissa Schueler
Colleague at Procore Technologies
Goleta, California, United States, United States
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PS
Peter S.
Colleague at Procore Technologies
Fayetteville, Arkansas, United States, United States
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CB
Charles Brower
Colleague at Procore Technologies
Austin, Texas, United States, United States
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MM
Melissa M.
Colleague at Procore Technologies
Austin, Texas, United States, United States
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AA
Allyssa Angell
Colleague at Procore Technologies
United States, United States
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KA
Kristy Alejandre
Colleague at Procore Technologies
Carpinteria, California, United States, United States
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MS
Morgan Summers
Colleague at Procore Technologies
Houston, Texas, United States, United States
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Activities and Societies: CS50- HarvardX Course
Quick answers generated from the profile data available on this page.
T.C. King works for Procore Technologies.
T.C. King is listed as Senior Product Support Engineer - Integrations (ERP) at Procore Technologies.
T.C. King is based in Portland, Oregon Metropolitan Area, United States while working with Procore Technologies.
T.C. King has worked for Procore Technologies, Frontier Communications, At&T, and Wireless Advocates.
T.C. King's colleagues at Procore Technologies include Komal Kiran, Janelle Watters, James Pickett, Marrissa Schueler, and Peter S..
You can use AeroLeads to view verified contact signals for T.C. King at Procore Technologies, including work email, phone, and LinkedIn data when available.
T.C. King holds Cs50, Computer Science from Harvardx.
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