T.C. King Email & Phone Number

Works as Interface between Product & Technology (R&D) and Customer Success departments. REST API's - Webhooks - Procore ERP Integrations -Subject Matter and Escalation Expert Incident Management and mitigationPartners with Senior Leadership/Management on Incident Impact, Mitigation, and Retrospective Blameless, Bugsnag, New Relic, Boomi, Postman for Enterprise Resource Planning (ERP) Integrations with Procore Platform and iPaaS

Carpinteria, California, United States

.NET Windows Application Management - Troubleshooting & Strategic Planning Blameless - Incident Management & Response M&A Go To Market Planning and Customer Success Integration Works across Product, Technology (Engineering), Customer Success, Marketing, Sales, and Dev Ops to pull in stakeholders for projects and defect management.Utilizes New Relic, Bugsnag, Datadog, Github, Jira, Confluence, and in production API responses to understand, evaluate, and esclate issues in the Product to P&T (R&D). Works an interface between front-line customer success and development, focusing on Voice of the Customer, defect and incident management.

Carpinteria, Ca

Product Support Engineer for the Procore platform, Global Platform tools including: Android, iOS, Windows ApplicationsResource Management (Timesheets, Crews, Equipment, Time and Material Tickets) Project Management and Field Productivity Time Tracking, Labor, Unit Quantity, Equipment Tracking

Carpinteria, Ca

Financial Support Tier 3 Support Construction Financials Contracts (Sub, Prime, GMP)Budgeting (ERP integrations)Invoicing Direct Costs Sage 300, QuickbooksWorks with Product Support Engineers, Strategic Product Consultants, Technical Coaches and Support Managers to provide leading class technical support for construction financials

Carpinteria, Ca

Client Technical Support for Construction Management SaaS. Handles all functions of Construction Management User Assistance. Salesforce Client Management Technical Support assistance.

Newbury Park , Ca

Residential Call Center Contact in a High Volume Mass Market Communications Corporation. Inbound Sales, Customer Service, and Escalations knowledge of 37 states tariffs, taxes, and regulations with telecommunications extensive training in CRM, Office Suite, and Avaya Digital Phone SystemSales, Marketing and Support in Television, Internet, Voice lines, (VOIP, COPPER, FIBER,)

Ventura, Ca

Manager on Duty, Key Holder, Residential and Business Markets Sales Consultant for Integrated Solutions (Entertainment, Mobility, Data, Fiber, Copper, POTS, Copper and Home Security) Small Business Acquisitions and Blitz

Goleta, Ca

AT&T, Verizon, T-Mobile, Sprint Retail Sales management Customer Service Management Team Building Coaching Quota and Sales target forecasting Scheduling, Hiring/Staffing Direct reporting to District and Regional Managers

Cs50, Computer Science

Activities and Societies: CS50- HarvardX Course

Digital Communication And Media/Multimedia

Digital Techniques Certification, Intermedia/Multimedia, Pass Completion