Product Owner II, MarTech - I lead one of the agile product development teams for the marketing technology domain, with a focus on enhancing the customer experience and loyalty through digital channels. My team facilitates and delivers the technology solutions that enable Subway’s industry leading loyalty offerings, via vanity codes, QR codes, gift cards, personalized emails, and more.

TacTech Media serves as a one-stop-shop for all businesses looking to have an elite online presence in their respective industry, while utilizing best-in-business tools and procedures. Primarily servicing start-ups and small-medium businesses, TacTech Media excels at providing products and services that ease the transitional pains of both starting a new company, and refreshing an existing company's IT portfolio. By implementing the same innovative and time-saving tools that Fortune 500 companies use every day, the user experience is maximized and significantly streamlined through our dedicated subject matter experts that will work with you one-on-one. We maintain our outstanding reputation with our clients by applying a personalized approach for all of your IT needs.

• Leads agile product development team, focused on Streamlining Check-in and Pick-up flows. Lead effort for new feature which allows operations to send vehicle information straight to the mobile app. Serves as Product Owner, Business Analyst, and Product Manager roles within Agile framework. Acts as voice of product for Leadership committee and speaks on behalf of Product team for all applicable stakeholder meetings. • Managed hybrid iOS/Android scrum team. Responsible for tracking deliverables and releases for both platforms simultaneously. • Serves as point person and liaison for all things product strategy, program vision, backlog, & company roadmap planning. Supports releases via business team and builds the required functionality and requirements documents for the continuous delivery pipeline. • Launched and managed multiple releases on both iOS and Android, which bring to market critically needed updates to the messaging and guidance within the app. Additional focus on integrating with Hertz’s Gold Directory Board at Ultimate Choice enabled locations, and updates to the user journey at time of pick-up.

Managed product team, focused on Checkout Experience and Personalization. Acts as voice of product for Leadership committee and speaks on behalf of Product Organization for all company-wide events or applicable stakeholder meetings. • Serves as point person and liaison for all things product strategy, program vision, backlog, & company roadmap planning. Supports Agile Release Trains (ARTs) delivering value through the program Kanban and supports the team by building the required functionality and requirements documents for the continuous delivery pipeline. • Point-of-Contact for all external communications with Stripe Payments team, including partner discussions, engineering inquiries, and marketing updates. Represented Volusion product team in various calls and meetings with Stripe leadership members and executives. • Works in parallel to Engineering Manager, supervising team of delopers & QA engineers• Responsible for development of user stories, product requirements gathering, and ownership of roadmap as well as quarterly and bi-annual planning sessions.• Partners with leadership team to review what users need and prioritize what to build. • Identifies opportunities via trends and feedback, as well as collaboration with the sales and customer success teams. • Collaborate with marketing team to align on product initiatives and vision.• Communicate and partner with Leadership, Product, Marketing, Sales, Engineering, Operations, Analytics, and UX/UI personnel to iterate and develop on product roadmap as well as backlog.

- Primary Role: Organizes, manages, and coordinates all product management efforts and event-based initiatives for multiple PCH properties, including PCH Lotto, Keno, and Quizzes. Facilitated launch of PCH Lotto APP and Emoji Millions.- Secondary Role: Assists on coordination and product research for the following properties: PCH Frontpage, Search & Win, and Yahoo 2-click. Assisting with management of new initiatives through acquisition of companies Wide Open Media and Topix.- Works as primary point person on Web Development team for all Lotto/Keno and Quizzes issues/questions.- Manages and supervises all product updates and configurations within the Lotto/Keno and Quiz properties.- Primary point person for Lotto APP issues and configurations.- Works directly with customer service team and client relations to review customer complaints and inquiries for above properties listed. Oracle CMS utilized for direct to customer inquiries when required. Full understanding of customer experience required. Large focus on conducting frequent consumer and competitive research to identify product development opportunities- Supervises and oversees webmasters for Lotto/Keno (Desktop and Mobile placements) as well as Lotto APP property placements.- Coordinates with Dev and QA team for all app initiatives as well as assists PM with story creation and details.- Coordinates with all adjacent property owners for event planning initiatives.- Works directly with email team to ensure accurate setup and coordination for email initiatives.- Works with app team (and data analytics team) to regularly manage app store releases, deployments, and review data driven gameplay analysis.- Works with and supervises webmasters, product analysts, and interns daily while managing their hours to ensure that all hours logged are optimized for efficiency and accuracy.

Broadway Office Furniture offers office desks and credenzas, office chairs and seating,conference room tables, cubicles (new or used), reception units, executive office suites,or assistance with removing existing furniture to make way with new furniture.Key roles: eCommerce management, business analysis, fulfillment processing, web design, domain management

MTP-USA.com" - Created, monitored, and administrated "shopping cart" based websites.MTP-USA is the main site for "MTP." Worked on maintaining email accounts, processing orders, updating pages, creating flash, etc.www.USDLA.org - Head administrative tech at the USDLA. MyBackupData provides remote-backup services regarding data storage and disaster recovery.TBLS (Technology Based Learning Systems) provides solutions for distance learning and communications. (Disbanded into MTP-USA.com)Administered various projects and products. Launched, set up, and serviced customers preceding their purchase of the services.In charge of flyer creation, email marketing, and graphic designs for MTP.

Work under IT Director to assist with various IT daily tasks and help with IT issues throughout the company

· Intern will provide general IT and data processing support, while learning about general IT trends and adaptive environments.· Internship will include work with Department of Homeland Security, and trips to the White House in Washington D.C.

Intern will provide general support functions such as Project Administration, Web site maintenance, Pre-sales demonstration, Proposal development and BPO activity.Scheduled to work on development of CRM programming that integrates seamlessly on the "iPhone" interface.Will be administrating and teaching the proper use of the "SalesJunction" service to Softmart employees.