Traci C. Email and Phone Number
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Traci C. phone numbers
Client Relations Extraordinaire with over 25 years with extensive customer service experience mostly in the travel industry (currently in VetMed) in various positions ranging from airport operations, travel reservatons, customer service, and sales in commercial carriers as well as the private jet sector. I have developed training manuals for several companies and trained their new hire employees. Ability to handle escalated situations with customers where they depart with satisfaction knowing their situation was given the utmost attention and appropriate resolution needed for the issue at hand. Additional experience: scheduling, contract negotiation, accounts receivable and payable, savvy multi-tasker, work well under adverse condtions (individually or as part of a team), network, proficient at Microsoft Word, Excel, and many other software programs including airline reservation systems.
Medvet
View- Website:
- medvetforpets.com
- Employees:
- 947
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The Cancer & Rehabilitation Center - Client RelationsMedvet Jul 2022 - Present- Face to face, first contact for The Cancer and Rehabilitation Center Clients and Patients- Assist the Medical Oncology, Radiation Oncology, Integrative Medicine, and Rehabilitation Caregivers when needed to take payments, check in, and get rooms for our furry patients - Assist their human parents any way possible to ensure they have a fantastic experience while waiting for their furry kids. -Maintain a pristine waiting area and ensure they are comfortable and happy as possible.-Back up Communication Center as needed by assisting with inbound calls from Clients, Vendors, and Referral Partners.
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Communications Center - Client Services RepMedvet Oct 2021 - Jul 2022United States- First point of contact for clients and patients via telephone - Training
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Customer Advocate - Field OperationsCarvana Nov 2020 - Oct 2021-Liason between Carvana and the customer providing a seamless and happy experience. -Deliver cars to the customers' front doors; a modern day Ms Santa Claus minus the red suit-Drive a hauler as well as loading and unloading cars that will be delivered to customers-Process paperwork required to complete transaction. -Do all other duties requested at the "Hub" such as exterior and interior car detail, lot inventory and scans, as well as Hauler inspections, and vehicle fuelings. -Work as a team to make sure all cars are ready to go for the customer the upcoming deliveries. -
Customer Relations ExtraordinaireCurrently Seeking Opportunities Apr 2020 - Nov 2020Due to CoVid-19, like many, my previous position was eliminated. -
Customer Service RepresentativeBoyd Group Services Inc. Mar 2019 - Apr 2020Melbourne, Florida Area-"WOW"ed each person who walked through the door with superb customer service. -Assisted with paperwork, checked in and checked out customers , and other tasks throughout the repair process.-Received payments from customers and insurance companies, as well as made bank deposits.-Maintained and stocked front lobby for staff and customers. -
Parent CaregiverNone Jan 2018 - Mar 2019Palm Bay, Florida, United States-Provided Care to Parent
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Group Sales Account ManagerThe Air Travel Group Nov 2014 - Jan 2018Orlando, Florida Area-Focused on Sales and Customer service to generate accounts for the company. -Negotiated and maintained all domestic and international contracts for our clients.-Attendedconventions and trade shows to promote our programs and grow our client base.-Maintained strong relationships and provided superior service to our current clients while maximizing profits. -Created training material and it used to train new hire employees.
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Account ManagerBesa Lighting Co Dec 2012 - Nov 2014Blacklick, Oh-Developed Customer Service Handbook and trained new hires with it.-Assisted Sales Department with customer support.-Attended bi-annual Dallas Lighting Market.-Assisted with troubleshooting, orders, and customer service via telephone and email-Featured in YouTube installation and troubleshooting videos. -
Customer Service RepresentativeUnited Airlines Dec 2011 - Dec 2012-Provided a positive travel experience to over 300 customers per day at the ticket counter/gate.-Used APOLLO/SHARES to perform baggage checkin, boarding passes, and ticketing as needed.-Consulted with flight and ramp crew to perform tasks to ensure on time, safe departures.-Efficient in multi-tasking and problem solving during normal and irregular flight operations.=Worked Air Canada flights and have appropriate badge for Customer Clearance for their flights. -
Customer Service AgentFrontier Airlines Sep 2010 - Dec 2011-Provide a positive travel experience to over 100 customers per day at the ticket counter/gate. -Use SABRE to perform baggage check in, boarding passes, and ticketing as needed.-Consult with flight and ramp crew to perform tasks to ensure on time, safe departures.-Efficient in multi-tasking and problem solving during normal and irregular flight operations. -
Aetna One Health ConciergeAetna Jul 2009 - Sep 2010-Educated members on the medical, dental, and other supplemental benefits that were included in their company benefits -Took over 30 calls per day to provide “Concierge Service” to Aetna members. -Accessed a minimum of 10 computer systems to assist members with questions.-Interacted with various larger corporation's employees, which included many cultures reviewing their benefits. -
Senior Travel Coordinator/Crc AnalystNetjets Nov 2004 - Jul 2009-Provided “World Class Service” to NetJets’ external and internal customers via email and telephone.-Interfaced with all NetJets’ companies, departments, and affiliates.-Used SABRE to book travel while utilizing corporate contracts to minimize company costs.-Accessed up to 6 computer systems on a daily basis to do tasks.-Was a member of the Emergency Response Team which would be deployed in case of flight incidents. -
Customer Service Agent /Reservations Sales RepresentativeAmerican Airlines Mar 1989 - Jun 2005Piedmont/Usair/Usairways-Met face to face with up to 300 passengers per day, providing a superior customer service experience. -Used SABRE to check in bags, issued boarding passes, issued tickets and performed gate functions.-Rescheduled flights for customers in the event of delays or cancellations. -Consulted with flight crews and ramp crew to ensure a safe and on time departure for flights.
Traci C. Skills
Traci C. Education Details
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General Studies
Frequently Asked Questions about Traci C.
What company does Traci C. work for?
Traci C. works for Medvet
What is Traci C.'s role at the current company?
Traci C.'s current role is Client Relations Professional/Caregiver.
What is Traci C.'s email address?
Traci C.'s email address is fl****@****hoo.com
What is Traci C.'s direct phone number?
Traci C.'s direct phone number is +161447*****
What schools did Traci C. attend?
Traci C. attended Valencia College.
What are some of Traci C.'s interests?
Traci C. has interest in I Have Traveled To France, England, Italy, Traveling Is My Passion, Spain, Scotland.
What skills is Traci C. known for?
Traci C. has skills like Sabre, Process Improvement, Microsoft Excel, Access, Aerospace, Process Scheduler, Team Building, Operations Management, Microsoft Word, Sales, Powerpoint, Contract Negotiation.
Who are Traci C.'s colleagues?
Traci C.'s colleagues are Robert Dubois, Emily Varnes, Matthew Barnhart, Dvm, Ms, Diplomate Acvs, Madison Statham, Shane Mcgraw, Katie Wright, Jenna Collins.
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