Tiron Bell Email & Phone Number

Rockford, Illinois Area

Pioneered a customer-centric, task-based approach to digital marketing, enhancing the online presence of diverse clients across multiple sectors.Cultivated strong relationships with key stakeholders, securing new clients and ensuring long-term business partnerships.Led a team of marketing professionals in developing and implementing innovative strategies for over 16 different products & services.Oversaw the creation of compelling brand messaging across all platforms, establishing a strong brand identity and increasing market visibility.Implemented effective SEO strategies, significantly improving organic traffic and online visibility for clients.Streamlined operations and implemented cost-saving initiatives, resulting in significant savings and increased efficiency.Stayed ahead of industry trends by continuously monitoring social media and online sources, ensuring our strategies remained relevant and effective.

Greater Rockford Area

Determine prospective customers’ needs for Payroll, Human Resources, and more, then presenting Paylocity services to meet those needs.Prepare and present proposals and provide appropriate follow-up throughout the sales process.Complete and obtain the documentation required for the conversion of data from their previous payroll provider to the Paylocity system. Work directly with internal departments to ensure the client has a smooth transition to their new payroll provider.Maintain contact with existing customers to determine needs for additional services.Using initiative, develop prospects through cold calling, referrals, professional and personal contacts, and other sources.Attend trade shows, conferences, and other events to promote Paylocity services.Ability to meet or exceed quarterly and annual sales quota for your territory.Other duties as assigned

United States

MPOWR, the software division of SupplyCore Inc., is a leading technology solutions provider based in Rockford, IL. Serving both the private and public sectors, MPOWR's products strengthen organizations' collaboration and alignment of resources for greater organizational capacity and outcomes. At the heart of our methodology is a dedication to helping organizations achieve their mission, vision, values, and strategic goals in order to accomplish sustainable and scalable success. Responsibilities include:- Seeking out potential customers through internal marketing channels and customer referrals.- Conducting cold calls as appropriate within the appropriate market or geographic areas to ensure a robust pipeline of opportunities.- Meeting potential customers by growing, maintaining and leveraging the network.- Conducting in-depth reviews of MPOWR product offerings with potential customers.- Travel to customer physical locations & conduct in-person meetings and product demos as required. - Continuously develops and nurtures the customer relationship through CRM(Salesforce, Seamless AI & Hubspot).- Coordinate needs for campaigns to support sales activity with the marketing team.- Conduct regular check-ins with existing customers. Works closely with the customer engagement and technical teams to ensure overall customer satisfaction and that any concerns are addressed, escalating issues where appropriate. Identifies and proposes additional product or service options to satisfy any areas of need.- Provide management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.- Maintain thorough documentation of all customer contacts from lead generation through closing in the CRM system.- Continuously innovate the sales model and process.- Attend associated industry trade shows as required. Represents MPOWR professionally.

Greater Chicago Area

• Responsible for generating new sales leads largely in person with some communication over the phone; creating/delivering compelling sales presentations to your prospects, and developing partnerships/affiliations with local organizations• Increased in territory sell-in by 23% in 1Q 2017• Successfully championed new product suite SmartOffice Cloud Security & Surveillance platform in test markets. Acting as a subject matter expert and providing ground-level feedback to sales enablement team to produce client-facing tools• Achieved monthly sales leader award 14 times (2013-2018)• Achieved monthly sales fast start award 8 times (2013-2018)• Represented Comcast in Rockford Chamber of Commerce Leadership program 2015• Received National Top Sales Award that resulted in Paid Vacation for 10 days in Honolulu & Maui ($10,000 value) 2016• Achieved over 112% to annual sales quota resulting in #12 ranking in Chicago Region 2017• Championed Business VoiceEdge UCaaS product launch for Chicago Region, acting as a subject matter expert and providing ground-level feedback to sales enablement team to product client-facing tools• Achieved over 103% to annual sales quota resulting in #21 ranking in Chicago Region 2016

Madison, Janesville, Beloit & Rockford

• Maximize new client acquisition for TDS' suite of services including; newly implemented Managed/Hosted VoIP solutions, PRI & SIP Trunking, On-Premise Phone systems, and Fiber Implementation• Contact prospective customers through a combination of telephone, e-mail, and direct mail contact in order to obtain appointments for sales representatives• Continually raise the bar leading to over 120% to target after the first year - Over 145% improvement from 2Q 2012 to 1Q 2013 during nationwide downsizing - Achieved Quarterly Leader Award 3 times in 2011 (Regional) - Achieved Most Improved Award in 1Q 2013 (Madison) - Achieved Top Sales Rep in February 2013 (Madison)• Analyzed sales reporting and used a "lead by the numbers" mentality to increase lead generation by an average of 24% YoY• Trained 4 new Account Executives within tenure and responsible for creating sales training for LinkedIn Prospecting to find new opportunities through social selling• Responsible for building new territory in Janesville, WI that was responsible for over 1M in sales

Rockford, Milwaukee & Chicagoland Area

• Managed corporate marketing and communications functions, overseeing small & medium business clients in several industries• Managed a 4-member marketing team including; Graphic Design, Web Developer & Marketing Assistant• Directed brand management campaigns including but not limited to; Public Relations, corporate positioning, product launches, advertising, sales collateral development, and trade show marketing• Directed and tracked successful social media campaigns for companies with Facebook, Twitter, and blogs• Developed Email Marketing campaigns for clients to improve client- product engagement & relationship management resulting in increased client retention• Performed ongoing customer/market research and demographic profiling to identify untapped niche markets• Autonomously produced marketing products for national marketing campaigns (i.e. Direct mail, e-mail, advertisements, radio spots, etc.)• Developed alliances with agencies, community leaders and economic development organizations in the Milwaukee, Madison, Janesville, Beloit & Rockford area• Establishing trust, confidence and increasing client retention in strategic accounts• Orchestrated and implemented re-branding of companies to improve sales and maximize effectiveness• Increased website of client from the Healthcare industry 416% each month using cutting-edge inbound marketing techniques• Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies

Rockford, Illinois Area

• Rockford, Illinois Area - Achieve monthly and annual revenue goals through the presentation and sales of multiple products and programs for new and existing clients• Possess a thorough understanding of product line features and benefits, sales methods, rates, packages, and match these appropriately with customer needs and business goals• Demonstrate proficiency in selling, utilizing consultative selling methods, Value Selling, and Rate Matrix Selling• Meet established active client base goal through prospecting calls in assigned territory or segment• Meet client churn rate goals through assessing, managing and maintaining client base• Achieve individual error ratio goals, meet copy/layout deadlines, complete accurate advertising orders, and submit client contracts and complete sales reporting in a timely manner• Attend sales meetings and training to obtain sales, product, competition, or other essential job information and updates• Perform daily work in a professional and courteous business manner with customers and co-workers• Performs all other duties as assigned, reacting to change productively

Greater Chicago Area

• Responsible for developing, managing and meeting action plans in order to obtain personal and departmental student population objectives• Evaluate monthly activity against standards and personal inquiry goals• Conduct telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests, policies and procedures, and in compliance with all accrediting standards and requirements• Conduct telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests• Develop a rapport with prospective students and maintain contact with them frequently• Partners with departments outside of Admissions including Financial Aid, and Academics to ensure the delivery of a high level of service to every student including degree programs• Consistently operates within, and is measured with respect to, the school's expected behaviors: Execution, Communication/Feedback and Professionalism• Ensure compliance with applicable University policies and procedures

Greater Chicago Area

• Planned, organized and directed sales staff to meet company goals.• Facilitated sales meetings with regional sales team and developed weekly training refreshers to increase product knowledge and sales skill.• Developed outside sales training for the Neighborhood built by MCI, a home and business telephony product, including print materials, training refreshers, group sales courses and field training guidelines. Our training enhanced the sales reps' understanding of basic sales principles as well as maintaining post sale relationships.• Successfully hired & trained 8-person sales team during initial start up phase of business to business sales segment, the Neighborhood built by MCI.• Developed local marketing campaigns regionally to best utilize budget and increase awareness in key markets.• Researched areas telecommunications needs to equip sales force with an area specific bundled product that appealed to prospects, increasing sales close & by 12%• Received Leader award for outstanding achievement in employee retention.

Rockford, Illinois Area

• During tenure advanced through a series of internal promotions, which resulted in an inside sales management position• Coached and counseled sales supervisors on leadership concepts vs. Management concepts to maintain employee retention• Facilitated frequent sales "Train the Trainer" sessions for supervisor development• Oversee the performance 200+ Telecommunications Sales Professionals and 8 Sales Supervisors of Inside Sales Team• Responsible for budgeting, payroll time reporting, communications, sales training, and data management• Team served as national product launch test group, due to advanced sales skills and ability to effectively communicate & institute new product knowledge to Account Executives with little or no decrease in performance• Assumed a lead role in call center management due to strengths in employee retention, leadership and sales training skills• Effectively produced Sales Recognition event with communications department to increase employee retention

• Creating a process-driven workflow for inside sales team leading to follow-up and qualification• Developed call scripts for inside sales use with lead generation and qualification• Created team compensation structure and performance metrics• Interfacing closely with sales department to ensure alignment• Using data driven approach to optimize inside sales operations. Working closely with business analysts to create performance driven data campaigns that segmented top performing data segments to high performers• Effectively coached team members to reach weekly and monthly sales goals• Ensuring Inside Sales Reps are updating thier customer relationship management system(CRM) with new contacts and relevant information• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products• Applied solid market knowledge and business operations expertise to strengthen processes and achieve continuous improvement targets• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers

• Delivered prepared unscripted sales talks with businesses and consumers in order to persuade potential customers to purchase telecommunications services• Answer telephone calls from potential customers who have been solicited through advertisements• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts• Conducted client or market surveys in order to obtain information about potential customers• Mentored new hires while in role to share best practices leading to top team award by working with the manager to increase "C Player" sales performance• Developed sales scripts that were shared nationally by MCI Training & Development team• Achieved more than 280% of line plan YTD in the first year of employment• 4-time winner of President's Club with Top Sales Award for new hires

Bachelors

Advanced Social Media Certification - Candidate