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SummaryVP, Director of Information Services… Sr. Manager, IT Services… bringing extensive experience in system developmentlife cycle, application support, software quality to global manufacturing and software organizations.With expertise in best practices, process improvement, customer support, testing, troubleshooting,project and people management to help enhance the bottom line, companies that typically hire me:• Need risk versus cost assessments to stabilize IT systems. • Lack the ability to coordinate IT services on a global scale.• Have difficulty implementing systems or software with zero defects.• Are not getting a reasonable ROI on their technology purchases.• Have difficulty integrating mergers and acquisitions technology. • Are not meeting customer expectations.Using years of management experience, technical knowledge and analytical skills, I can add value by:• Implementing processes to increase effectiveness and ROI of IT organizations.• Enhance quality using rigorous testing and system development life cycle procedures.• Improving service levels and direction to improve customer satisfaction. • Consolidating global IT units to ensure seamless integration of acquisitions.• Evaluating the technology organization and staffing to move the company forward.Technical skills:Netsuite One World - Financial applicationsAdaptive InsightsSalesforceHP Quality Center/ALMHP Quicktest Professional (QTP)HP LoadrunnerSAP Solution Manager SAP TAOFunctional TestingUser Acceptance TestingAutomated TestingSoftware Quality Assurance (SQA)System Development Life Cycle (SDLC)
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Vice President Information TechnologyEasterseals Aug 2020 - PresentChicago, Il, UsLed the IT department through a turbulent turnaround period within the organization with a mandate to reduce costs, improve services and get projects back on track.Moved all systems to the cloudImplemented Cybersecurity systemsPerformed Risk Assessment for Board Audit Committee -
Senior Director ItEasterseals Aug 2015 - Aug 2020Chicago, Il, UsReduced budget by 50% while aggressively moving premise based systems to the cloud; reducing reliance on consultants and negotiating cost reductions with vendors.Implemented Blackbaud CRM/Fundraising system.Implemented Netsuite for Finance department; moved phone system to the cloud.
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Integration ManagerHospira May 2013 - Jul 2015Lake Forest, Il, UsManaged the Integration Department comprised of Testing, Data Migration, Solution Governance and Release Management for SAP ERP and other enterprise systems. Staff of 18, eight direct.•Managed resources for the transition of knowledge between development and support teams, saving $350,000 in labor and outside consultant fees.•Increased adoption rate of testing and documentation systems eliminating more than 22,000 manual approvals and annually saving 5,000 labor hours.•Negotiated fixed bid contracts and software upgrade contracts resulting in $250,000 savings. -
Team Lead, Managed Testing ServicesHospira Feb 2008 - Apr 2013Lake Forest, Il, UsEstablished and managed Testing Team of 24 outsourced test ehgineers, implemented automated test tools and developed test processes.
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Support Services Team LeadHospira Apr 2006 - Jan 2008Lake Forest, Il, UsImproved help desk service levels by integrating new sites and applications into the support center.
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Manager, Is Service Center Americas RegionMolex, Inc. Aug 1996 - Jun 2005Lisle, Il, UsDirected six managers and staff of 24, located at 21 sites in five countries supporting day-to-day operations of regional infrastructure, including help desk, PC support, data networks, voice network and data center operation. -
Senior Cad/Cam Applications EngineerMolex, Inc. Jun 1994 - Aug 1996Lisle, Il, UsProvided level 2 and 3 support for engineering systems including product data management, computer aided design, and computer aided manufacturing. Responsible for engineering user group as well as regional support and vendor management.
Tom Davies Skills
Tom Davies Education Details
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National Louis UniversityOrganizational Psychology -
Northern Illinois UniversityNumerical Control Technology
Frequently Asked Questions about Tom Davies
What company does Tom Davies work for?
Tom Davies works for Easterseals
What is Tom Davies's role at the current company?
Tom Davies's current role is Vice President of IT at Easterseals Inc..
What is Tom Davies's email address?
Tom Davies's email address is tc****@****ast.net
What is Tom Davies's direct phone number?
Tom Davies's direct phone number is +130968*****
What schools did Tom Davies attend?
Tom Davies attended National Louis University, Northern Illinois University.
What skills is Tom Davies known for?
Tom Davies has skills like Process Improvement, Vendor Management, Project Management, It Service Management, Sdlc, Data Center, Itil, Integration, Management, Software Quality Assurance, Erp, Business Analysis.
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