Tchaas Alexander-Wright, Mba Email & Phone Number

United States

- Defined and developed a product roadmap by engaging with potential customers.- Created wireframes for initial product design.- Utilized GitHub Copilot to understand and write JavaScript logic.- Created and managed the startup's budget.- Implemented Google Cloud for cloud storage solutions.- Used Postman for API development and testing.- Employed CockroachDB for the web application's database service.- Built the company's profile website using Squarespace.- Collaborated with legal representation to develop an operating agreement and negotiate equity distribution.- Developed a strategic plan for scaling the application.- Engaged with third-party vendors such as Fivetran and OKTA.- Researched automation testing tools including Cypress and Nightwatch.js.- Created an annual budget for software development.

• Product Owner for UI/UX team that focuses on developing digital solutions for legacy applications and processes. • Product Owner for a backend development team that focuses on developing agnostic APIs to support multiple areas of the business and bridge the data gap between FedEx Express and FedEx Ground. • Delivered new products that removed legacy processes and improved the FedEx global network by using capture data to provide analytics for the network data lake. • Lead developing a new process that combines FedEx Express and Ground volume management per zip code for the global network.• Utilize GAP analysis to help support discovery for defining new features and mapping our process that would be developed into a digital solution. • Partner with lead engineers and UX/UI designers to create a new application that supports volume management for all zip codes and create a product vision that combines FedEx Express and FedEx Ground processes.• Owned developing and pushing a new application to production that allows engineers to submit volume changes for all of the FedEx Ground facilities.• Promote/Demo software solutions to leadership to showcase the software solutions that can be implemented on an enterprise level. • Lead collaboration sessions with cross-functional teams to document legacy processes and develop MVPs that support enterprise software applications. • Develop software solutions supporting volume management for all FedEx facilities in the United States and Canada.

• Product Owner for three offshore teams that focus on backend development and production issues and help define the business rules for API.• Product Owner for a UX/UI and partnering with the Sr. User Experience Analyst to develop features and engage with external users to develop the best MVP feature. • Develop user stories based on the business requirements from the stakeholders.• Work with the Architects and the business to gather requirements for each feature.• Develop a new documentation process for all offshore teams and implement a new method for capturing production issues to be fixed by the support team.• Work with the Product Manager to develop a product roadmap for features that would be in alignment with the overall business direction• Partner with the Business Architects to develop solutions and structure API contracts for all the APIs built for User Interface applications. • Conduct user interviews with process engineers to identify gaps that can be improved by implementing new web-based products. • It implemented a new documentation process used by eight development teams and will eventually be used by the entire ART.• Develop solutions for features with the support of the solution architect and lead developers.• Implemented over 16 new features, which help with security vulnerabilities, FedEx network modernization, and new tools for the FedEx Field Engineers.

Milwaukee, Wi, Us

As a Co-Founder at Bytonomy, my passion is to help create innovative products and offer technology services to small businesses. Some of the responsibilities include:• Established a vision for Bytonomy Tech by creating a business plan and mission statement.• Created a financial model based on project projections and future client funded projects. • Networking and establish client relationships on Bytonomy Tech’s behalf and coordinate future projects and create a timeline. • Developed a marketing plan for internal projects and created marketing strategies to attract potential users. • Develop product features for applications and coordinate with the Lead Developers to build designs and solutions. • Create functional documentation for new features and work with the Lead Developers to include technical changes. • Prioritize projects and features based on timeliness, complexity, and potential revenue generation.• Coordinate team building events to build relationships and creating team work sessions to establish progress on projects.

Menomonee Falls, Wisconsin, Us

- Develop user stories for the Payment’s products based on the request from the business partners.- Analyze business and technical documentation and develop the acceptance criteria for the engineers.- Utilize Splunk for payment transactions validation and troubleshooting project issues.- Develop metrics for the pin-pads to monitor the performance.- Developed test cases and conducted testing for the pin-pads. - Managed the Pin-pads for the test environment and troubleshoot any issues with the pin-pads. - Supported the engineering team with Microsoft Server 2008 R2 and Microsoft Server 2016 patching in the testing environment. - Manage the code deployment for code releases and provide project documentation for the support team- Troubleshoot and deploy software packages for Verifone pin-pad models Mx925 and Mx915 with the Verifone Estate Management (VHQ) application.- Use Splunk queries to find payment transactions for troubleshooting and testing validations for payment processing systems. - Created diagrams and workflows within Lucid charts for new projects to determine to impacted applications and how data would flow through the system after the change.

Jacksonville, Fl, Us

• Analyze American Express, Pulse, Mastercard, and Visa network’s technical documents for two development platforms to determine compliance impacts.• Coordinating with development teams to complete compliance features based on the network's expected delivery dates. • Manage the required features that impact the development platforms to ensure the required dates are met. • Help technical writers create bulletins in regards to feature changes for customers. • Coordinate production release with development teams and oversee required compliance features to be released into production. • Analyzing mandates/project documentation and converting them into user stories for the development team.• Work within an Agile/Scrum/ Safe environment

Jacksonville, Fl, Us

• Manage and completed 15 IT development projects• Code releases across 6 applications• Agile; process improvement for code releases to for on time delivery targeted to reduce delays by 60%• Support new software implementation; new product introduction for internal software applications• Facilitated and trained 20+ individuals on the functionality of new software and use cases• Provide project direction for the development team and prioritizing the project work for development• Analyzing mandates/project documentation and converting them into user stories for the development team• Working within an Agile/Scrum environment• Testing development changes within a Banking mainframe and webpage• Analyzing test cases created by the Quality Assurance Analyst• Coordinating with the development team on future projects and software changes

Milwaukee, Wi, Us

• Completed 20 test cases and supported 100+ scripts internally• Develop data warehouse process models, including sourcing, loading, transformation, and extraction• Using Nightwatch.js to develop automation test cases• Using Sauce Labs to run automation test cases• Working cohesively with developers to deploy developed code into production software• Testing developed software such as Microsoft CRM, Posting+, CRM for Tablets, and CRM Mobile• Searching for software defects to help improve the quality of the software for users• Coordinating with developers to look for innovate methods to improve the quality of developed software• Create step-by-step tests cases for documentation• Turn functional documented test cases into automated test cases using Nightwatch.js• Training offshore quality assurance testers basic software testing practices• Work cohesively in a CRM product team• Work within an Agile/Scrum/ Safe environment

- Computer troubleshooting and updating software.- Installing Security Cameras

Milwaukee, Wi, Us

Supervise young students, help improve students reading and mathematics skills.

Orlando, Fl, Us

Repairing laptops, smart phones, tablets, and game consoles.

Milwaukee, Wisconsin, Us

• Deployed new computers for employees • Upgraded computers from Windows XP to Windows 7• Troubleshoot computers• Using System Center Configuration Manager to deploy software

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (B.S.), Management Information Systems

Associate Of Science (A.S.), It Networking

Associate Of Science (A.S.), It Networking And Infrastructure Administration

Diploma