T. Chap Moore Email and Phone Number
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I bring over a decade of experience in spearheading global digital transformations, launching cutting-edge technologies, and driving market share growth through groundbreaking innovation for global bank leaders and Fortune 50s.I'm often called "the fixer," always ready to roll up my sleeves and face challenges head-on. Building connections with people comes naturally to me, and I've earned the reputation of being the go-to person across my organization. I thrive on being able to lend a helping hand and make a meaningful impact wherever possible.Throughout my career, I've led global agile teams, spearheaded the launch of some of the world’s biggest digital payment systems, and engineered system innovations that significantly boosted business productivity and revenue.► MY FOCUS:♦ Artificial intelligence (AI) and big data to revolutionize operations, enhance customer experiences, drive cost savings, and boost profitability.♦ Demystifying complex problems and utilizing lean agile methodologies to create innovative and cost-effective solutions that propel businesses forward.♦ Reimagining customer-driven frameworks to lead revolutionary customer-facing solutions for skyrocketed client engagement and retention.►MY LEADERSHIP IMPACT:✔ I led high-stake projects with global leaders like Visa, Mastercard, and Apple to drive tremendous growth in digital wallet adoption. I developed and deployed their mobile payment solutions, including Apple Pay and Samsung Pay, which accelerated time-to-market and boosted digital wallet revenue by double digits.✔ I've conceptualized and deployed an award-winning AI solution, the ERICA Chatbot, transforming high-touch customer service strategy and driving revenue growth for top-tier financial institutions.✔ I have received the highest quarterly award in my overall unit thrice. Motivated globally dispersed teams to deliver innovative and profitable products.-If you're seeking a strategic and agile consultant who can lead the IT vision and define technical decisions rapidly in a future-proofing manner that transforms your organization, boosts productivity, and drives revenue growth––then, let’s discuss further! For inquiries or opportunities, DM me here on LinkedIn or through my email at: stateofappiness@gmail.com.
Seaflux
View- Website:
- seaflux.tech
- Employees:
- 55
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SeafluxCharlotte, Nc, Us
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Strategic AdvisorSeaflux May 2024 - PresentAhmedabad , InBuilding amazing software for companies. Taking hard problems and making them seem simple to the user.
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AdvisorWellsis (Yale Backed Startup) May 2024 - PresentA Yale based venture for mental health for black women aged 25-34 Video : https://youtu.be/J4RL6TZ8JeYLink : https://ventures.yale.edu/yale-technologies/wellsis
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Advisory Committee MemberUsf Cybersecurity Certificate Program Oct 2019 - May 2024Advisory Committee Member to the Cybersecurity for Executives Certificate at University of South Florida's MUMA College of Business
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Vice President: Senior Delivery LeadFortune 50 Financial Services Feb 2016 - May 2024Connecting Artificial Intelligence with banking to create better customer experiences. • Work with all the apps in the portfolio to deliver excellent customer experience and deliver a world class applications. • Manage projects through the full SDLC and manage all deliverables, and also work on the agile transformation of the 400 + team members including development, business owners, design and testing.• Work on high profile projects focusing on payments, simplification and Click to dial, and also guides Interaction Designers, Visual Designers, Content Strategist and Front End Developers to produce online and mobile customer experiences.
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Scrum Master/Agile CoachWds, Inc. Jan 2015 - Feb 2016 Managed high visibility project to create an e-Commerce website to sell 3000 plus sku’s on B2B and distribute to Marketplaces such as Amazon, eBay, Newegg, and Mercado Libre Coordinated logistics and inventory across 22 distribution facilities to deliver exceptional experience to new and contracted clients across the US, Canada, and Mexico with expansion into South America in 12-month timeframe resulting in excess of $2 million revenue growth Handled Project for Transportation Management Systems to reduce costs for inbound freight and increase revenue for outbound freight across warehouses Managed Project for Electronic Data Interchange (EDI) to notify company of incoming and outgoing shipments for Vendor Managed Inventory, creating a barcode scanning system reducing time to receive and track ship inventory Partnered with management to identify and remove large impediments to increase team productivity
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Project Manager, Enterprise Data And AnalyticsWells Fargo Aug 2014 - Nov 2014San Francisco, California, Us Managed project for the Enterprise Information Warehouse utilizing Waterfall Technology to work with the enterprise to store critical reporting information for the Wells Fargo enterprise Partnered with AB Initio developers, business analysts, Designers, DBA, and management to create excellent outcome on high profile multi-year enterprise-wide projects Directed resource planning for projects spanning 200-2000 hours of work on applications which include: Stamp, PMUWS, Crest, Planview, Teradata, Support Credit Cards, Rewards, Enterprise Collection and Recovery, and Multi-Account Customer -
Agile Coach/ Scrum MasterStateofappiness Jun 2011 - Aug 2014 Led a $1 million contract for a bestselling author and owner of a consulting firm to build a consumer- and ethics-based training program that included hiring, budgeting, web design, and go to market strategy Successfully utilized scrum and agile methodologies to manage projects and improve client outcomes from effective and efficient user stories, managed backlogs to create and iterate software projects Increased cooperation of teams of disparate interests into a cohesive vision for useful software across business lines and development teams Created Pay-Per-Click and impression campaigns on Google, Yahoo, Bing, Facebook and Twitter to drive client acquisition for chain restaurants, an NBA team, and donations for a not for profit -
AdvisorMorgan Stanley Mar 2009 - Jun 2011New York, Ny, Us Managed optimization of sales and investment processes by identifying requirements and setting clear, measurable, and achievable goals for portfolios of more than $5 million Implemented evaluation methods by creating checklists, cross checks, implementation and communicated timeline to inform stakeholders and clients on identified threats and strategized contingency plans Designed and implemented new sales process growing assets by more than 30% and revenue by 20% Coached and trained team members and clients to optimizing individual client solutions Analyzed data through regression analysis and statistical methods for clients to make better decisions on investments -
Assistant Vice PresidentMerrill Lynch Feb 2005 - Mar 2009• Built client relationships and managed portfolios in excess of $150-$200 million per day and also executed complex transactions from inception through execution and completion.• Worked with medium and large banking organizations on capital restrictions, worked with management to centralize a Total Return Swap Documentation and trading and at same time presented recommendations and provided status updates to senior management.• Created more revenue-generating time for sales team by developing and leading weekly team meetings to address and solve client problems.• Implemented Customer Relationship Management system, eliminating redundancy of contacts and enhancing customer experience while better utilizing resources and simplified the sales process by creating a single point of contact for clients.• Identified inefficiencies in processes in order to reduce the number of transactions by 50%, which resulted in approximately $30,000 annual savings.• Standardized new business process to regularly contact clients and prospects, which led to 100% increase in revenue in first year of implementation.• Created a system to determine daily corporate cash balances to meet Merrill Lynch liquidity parameters and enhanced controls for treasury management clients to minimize errors.• Worked with Depository Institutions with capital adequacy, balance sheet, and income statement and liquidity issues. Including commercial paper, certificates of deposit, term and structured repurchase agreements, and total return swaps.• Worked with financial institutions regarding jobungo derivative risk and credit risk through structured products.• Reconciled trading data daily including cross checks with counterparties and exception reports.
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Senior AssociateUvest Financial Services Jun 2002 - Mar 2005• Developed and managed several projects to improve advisor and client online access, oversaw all areas of projects, including preliminary planning and initiation, development, reporting, testing, monitoring, and troubleshooting.• Drove sales by creating an online portal, providing 10,000 advisors with easy access to products and led the creation of an online trading platform and also continually improved online process to enhance user experience and increase sales.• Coordinated with FINRA to ensure timely TRACE and Municipal Securities reporting by creating a daily report for exceptions and defects.• Completed project implementation on-time and under budget, reporting status and bottom-line results to senior management team.• Analyzed process and data to identify areas for improvement, eliminate unnecessary bureaucracy, and remove time-delaying steps to achieve regulatory compliance.• Coordinated internal and external stakeholders, including international parties, to complete product launch.• Reconciled trading data daily including cross checks with counterparties and exception reports and daily TRACE reports
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TraderSsn 1999 - 1999In
T. Chap Moore Skills
T. Chap Moore Education Details
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Harvard Extension SchoolGeneral -
Jack Welch Management InstituteManagement
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University Of Tennessee, KnoxvilleFinance
Frequently Asked Questions about T. Chap Moore
What company does T. Chap Moore work for?
T. Chap Moore works for Seaflux
What is T. Chap Moore's role at the current company?
T. Chap Moore's current role is Building simple software at the intersection of people, process and technology..
What is T. Chap Moore's email address?
T. Chap Moore's email address is st****@****ail.com
What schools did T. Chap Moore attend?
T. Chap Moore attended Harvard Extension School, Jack Welch Management Institute, University Of Tennessee, Knoxville.
What are some of T. Chap Moore's interests?
T. Chap Moore has interest in Mobile, E Commerce, Social Media, Retail, Video, Crowdsourcing, Android, Sales And Marketing, Poverty Alleviation, Consumer Internet.
What skills is T. Chap Moore known for?
T. Chap Moore has skills like Analysis, Mobile Applications, Mobile Technology, Social Media Marketing, Google Adwords, Consulting, Sql, Agile Project Management, Scrum, Android Development, Ios Development, Html 5.
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