I am a flexible and adaptable business analyst with proven capabilities in a variety of roles, including as a Lead BA or Scrum Master on major software projects, IT-Business Consulting, Release Management and Project Management. Two systems I was centrally involved with from greenfields feasibility to post-implementation have been awarded Gold "Digital Disruptor" Awards by the Australian Computer Society.I am quick to learn, love problem solving and getting to know new business domains, and have worked with many internal and external clients across a broad range of domains.Project experience includes such domains as transport & logistics, call centre automation, retail operations, identity verification, agency payments, online mentoring, government (eg ATO, DFAT, NSW Office of Liquor Gaming & Racing, NSW Registry of Births Deaths & Marriages), financial institutions and charities.I enjoy working at levels spanning from high conceptual & strategic direction, right down to the detailed nuts and bolts of technical specifications.I pride myself on my communication skills, as well as a focus on customer service: taking ownership of whatever is required to deliver the best possible benefits for my clients.
Listed skills include Systems Analysis, It Strategy, Information Technology, Requirements Analysis, and 40 others.