Tchen K. Email & Phone Number

Abidjan - Côte D'Ivoire

Cote D’Ivoire (Ivory Coast)

Mali

Mtn Business

Management of MTN Business Corporate sales team (20 sales force) - Full accountability and responsibility for team annual and quarterly targets. - High level corporate client relationship building and management. - Overseeing and constantly monitoring account activity from all operational and sales perspectives and reporting to executive management. - Accompanying account managers on boardroom and high level appointments. - Reporting and presentation of monthly sales performance and strategic objectives. - Strategizing and initiating remedial action when deemed necessary. - Holding weekly and monthly sales team meetings - Conducting quarterly performance appraisals, career and succession planning. - Meeting of deadlines as requested from time to time including sales reports and customer reviews, business & strategic plans etc. - Ensuring and supporting key account management principles are applied on our Customers footprint - Assisting the Forecasting and Monitoring of corporate handset/routers stock. - Monitor corporate contract churn, develop retention strategies to reduce churn. - Feedback to C-Level through monthly reports and ongoing customer reviews. - Performance management of non-performing sales managers. - Sales training, coaching and leading by example. - Assisting sales managers in conducting customer needs analysis and preparing action plans - Familiarization with all products and services, including ICT knowledge and capabilities and MTN business solutions and key differentiators - Successfully negotiated key deals. - Liaise and meeting on a daily basis with key project teams and project managers.

Responsibilities:1. Responsible for the marketing and sales of company products, Systems and /or Services: Wireless Transmission solutions, Mobile IP backhaul, WiMAX, Energy & Security Surveillance solutions, Integrated Enterprise Management Systems, Site built and civil works etc, to customers in Central and other defined countries in Africa.2. Represent the company to the customer in all sales and marketing oriented activities including managing pre sales and post sales support activities.3. Carry out regular competive assessment of company product and services to determine strength and competive advantages.4. Actively manage the sales forecast and revenue targets for the assigned Territory to ensure they are delivered and achieved

Responsibilities:Together with others MS Commercial Managers and the MS Operations Managers:1.Execute MS tactical and operational plans for the Market Unit2.Define comprehensive actions to enhance business to existing customers and identify new business to new customers3.Follow business development initiatives in the MU4.Support Sales organizations with Sales’ rationale, costing and pricing5.Act as Solution Manager and/or Commercial Manager in the Core Three6.Define framework with Sub Contractors and other MS Players7.Guarantee Revenue Recognition for the Product Area

Sénégal

1. Responsible for network elements planning & design 2. Supervise and follow up the section activities3. Managing the Radio & Core network Optimization 4. Responsible for the CAR (budget) preparation and submission to MIC group5. Ensure Department’s respect of SOX controls6. Reliable timely Millicom Reports7. Project management8. Site Survey & Radio planning9. BSS/NSS features implementation & BSS database parameters implementation10. (Voice/Data) Network Traffic analysis11. Recommend optimization plans (Radio/Transmission/Core to be implemented)12. Network expansion based on the forecast growth13. Supervise network quality evaluation14. Coordinate with the acquisition team15. Recommend tool to be purchased (Advantage from Aircom, Tuning model implementation)16. Evaluate suppliers and technologies

Côte D'Ivoire

BSS: 1. Global network Follow up (Follow up of CSI, RNE audit full E2E)2. GPRS/EDGE Implementation 3. Implementation of new BSS releases B7/B8/B9 and stabilisation of the network in B9 release4. Implementation of new O&M procedures with the objective of training maintenance, operation, and supervision teams of Orange Côte d’Ivoire.5. Support to engineering teams for network redesign as part of the deployment project(phase1-2007 (integration of 20 BSCs + 250 sites))6. Presentation of new products (Mx MFS/BSC, Twin TRX)IN: 7. IN plate form Migration (PPS4.3.2  PPS4.4)8. Extension 600 CAPS  900 CAPS9. Integration Charging Proxy for the billing of GPRS data.10. Fix Mobile Convergence 11. Migration BSCS V6  BSCS V812. Follow up the dimensioning of equipments. NSS: 14. Swap MSC2 RCX  HC3.315. Integration of additional RCP 7, 8, 9 (A8362M)16. Integration of HLR3 of type A8362M17. Migration Umax (R6Umax ou U_Kernel)18. Extension PCM to STM1

1. Operation and Administration of new servers SUN Fire V880, E450, E4000/4500 with the operating system Sun Solaris 2. BSC Inter connection with ater, abis Satellite links.3. Technical support and Commissioning, operation et exploitation of BTS, BSC, OMC-R.4. B5/B6 and B6/B7 Sotware Replacement for the integration of new equipements(BTS and TRX) on Orange Cameroon network. 5. GSM Network roll out - BSS and OMC-R Technical Support,- Maintenance of BSS and OMC-R equipments- Improvement of network Quality of service - Implementation of the new frequency plan with the tool SIDONIE/CHALAC- Drive tests and RF interface measurements tools such as TEMS and detection of interferences and quality problems. - local staff Training- Equipments acceptance Tests for the following equipments : BTS, BSC,TC, OMC-R - Towers and aerials conformity check6. BSS network parameters database audit, creation and update

Côte D'Ivoire

Responsibilities:1. GSM BTS/BSC installation 2. Commissioning & Maintenance of G2 standard BTS, G3 Evolium, Micro BTS ALCATEL3. Commissioning & maintenance of BSC/TC G1, G2 ALCATEL4. Installation & maintenance of SOFRER Repeaters5. Installation & maintenance of transmission équipement FH melodie ALCATEL6. Sites Engineering

Responsibilities:1. Sites manager for Abidjan Tower A&B fire detection system installation2. Video systems installation & supervision for Loteny Telecel network

Certificate Global Management: Executive Program

Global Executive Mba, Social Sciences & Management

Master 2 (M2)

Education record

Engineer

Higher National Diploma

Bac