Chris Dyer Email & Phone Number

Windermere, Fl, Us

Orlando, Fl, Us

Lead digital transformation initiatives to drive growth for diverse vacation brand portfolios. Spearheaded the creation of a consolidated marketing website and owner portal, seamlessly integrating vacation clubs under the Marriott, Sheraton, and Westin brands into a unified product offering. Directed improvements to existing booking processes to optimize preview package sales.

Mclean, Virginia, Us

Consulted with the Department of Veterans Affairs on the VA.gov website. Lead the ongoing development and maintenance of online enrollment applications for Veterans and Caregiver health care programs. Created the strategy and roadmap for enhancements and improved report and alerting capabilities.

New York, Ny, Us

Oversaw the planning, development, and launch of products designed to save money on flight and hotel bookings. Led a team through all production phases, established relationships with key vendors, and ran market projections. Managed product use and execution which generates ~$15M in company revenue year-over-year.

New York, Ny, Us

Led multiple integration projects including onboarding a new payment gateway and launching new personalized remarketing emails. Played a key role in successfully integrating technologies during the initial merger period of two companies.

Burbank, Ca, Us

Led the strategy development and successful execution of Disney Hotel & Packaging’s online booking engine. Identified potential weaknesses in the platform and managed the development of improvements across global Disney theme parks. Adapted the platform to multiple device types, including PCs, Tablets, and Mobile devices via responsive design.

Burbank, Ca, Us

Oversaw a development team to successfully complete a comprehensive overhaul of Disney’s online booking engine which included the integration of proprietary CRS for more accurate price data, promotional offers, and dynamic rate calendars. Worked closely with business leaders to identify product objectives and set a product roadmap. Collaborated with development teams to strategize functionality issues. Gave demos to executives and partners to obtain feedback.Key Achievements: • Launch of new booking engine led to a significant increase in revenue gains. • Adapted the platform for compatibility on PCs, tablets, and various mobile devices.

Seattle, Wa, Us

Responsible for requirements definition and delivery of Expedia's partner loyalty program.

Responsible for product planning and development for online marketing and merchandising technologies. Focused on increasing online conversion through web analytics, user experience, and online merchandising. Manage the online deals portfolio including automated deals identification, deals web services, and deals pages.

Planned, managed, and delivered enhancements for Travelocity's online Hotel and Dynamic Packaging platforms.1. Served as lead product manager on an international project to develop a new web-based dynamic shopping platform for travel products and services.2. Led a large project team in diagnosing and correcting critical issues affecting one of the company’s highest margin products.3. Launched an enhancement to the company's Flight + Hotel booking engine to make it easier for customers to change or cancel their reservations.

Documented and managed requirements for various Travelocity projects.1. Served as part of the project team working to migrate a dynamic travel packaging product from a legacy checkout path to a unified checkout framework. 2. Worked as part of a team to deliver white-labeled travel services to external clients including American Express, AOL, and Yahoo.

Richardson, Tx, Us

1. Managed the development and operations of an Internet webcasting service which provided audio/video streaming services for companies such as Aflac, Coca Cola, and Sea Launch.2. Lead a team of software developers to launch an on-premise enterprise streaming media platform focused on corporate communications and online training.

Sunnyvale, Ca, Us

Yahoo! Broadcast Solutions1. Served in an R&D role to evaluate, test, and recommend streaming media technologies to internal product groups and to Yahoo! Broadcast customers.2. Worked as part of a team maintaining a custom reporting and data analysis system.3. Designed and developed patented software to provide closed caption text during live streaming media events. 4. Developed a custom video indexing solution to replace an existing commercial indexing system.5. Designed and developed custom video encoding solutions that allowed broadcast engineers to automate tasks such as scheduling start/stop times and preparing slide flips.

Armonk, New York, Ny, Us

IBM Global Services (Integration Services/e-Business Group)1. Worked as part of small team to replace a DOS-based bulletin board system with a web-based system for CITGO Petroleum Corporation.2. Served as part of the e-commerce development team for Sprint PCS.3. Participated in the development and implementation of a refinery management system for Aramco’s Ras Tanura Oil Refinery in Saudi Arabia.

Mba, Management

Bba, Management Information Systems