Provide Technical partnership and expertise to Sales AE's in Midwest Enterprise space offering comprehensive business solutions around internet connectivity, network security, mobility, voice, UCaaS and CCaaS

https://www.winwithwebbguidance.com/NASM Certified Professional Trainer, Career Coach, Finance Geek, Speaker, Presenter, Writer bringing you compelling content and offering a hands on approach to your physical fitness, resume, interviewing and much more! I believe in leading from the front and am passionate about helping others elevate to where they want to be. It's time to Win With Webb

West Coast Sales Engineering Team supporting 3 Field Account Executives responsible for WEM (Quality Management, Workforce Management, Analytics & Data Management) Product Demo's, Technical requirements and associated deliverables.Closed +$1.2 Million in business in 2022

Led US East Coast/Canada BDR Team of 5 towards achieving KPI's in Inbound/Outbound prospecting efforts. Individual prospecting diminished greatly in this transition, however maintained outbound prospecting to embody a "lead from the front" mentality. From March 2020 - March 2022 booked 162 opportunities and helped close $1.9+ million

Created thought-provoking conversations around all things contact center related. Excited to learn the WHY behind what you do and engage in productive conversations centered around process improvement. Whether that's agent Emotional Intelligence coming through on QA scores, retention strategies, re-vamping how you schedule, exploring new technology or anything above, below and in between. As a former contact center agent with Vail Resorts who delivered an "Experience of a Lifetime" to never miss a stretch sales quota, to a manager who's department revenue nearly doubled I bring front-line experience. As a District Manager for nearly 5 years in multi-unit management I bring the know how on how to attract, develop, retain and lead teams towards their individual and our mutual team success. Shoot me a message, tell me about you and let's have a REAL conversation Dale Carnegie style.

Full Cycle IT/Engineering recruiter for Prime division of Modis responsible for pipelining, sourcing and placing top IT/Engineering talent for a variety of clients located in the greater twin cities area for contract, contract-to-hire and direct placement roles. Successfully placed and started a contract Level II Desktop Engineer and a Sr Electrical Engineer direct placement.

Full Cycle Recruiting representing company in new growth market locally. Responsible for full cycle recruiting for complex positions such as data scientists, change management project managers and event managers among others for Fortune 500 clients. Successfully placed and started two candidates, a data scientist on a high visibility customer remediation team and an event manager for a high-profile annual investor’s event.

Corporate Full Cycle Recruiter on assignment at Sleep Number Corporate. During contract placed and started the most candidates on the Home Delivery team.

Commercial sector of Kelly’s business leading a top-performing team in sourcing talent for companies. Responsible for training, managing and teaching two full cycle recruiters, branch P&L, billable hours and direct fee forecasts, new business development, lead generation, creating starts without requisitions in place and managing internal CRM. Maintained EEOC standards. High-levels of time management, delegation, follow-up and communication internally and externally required to achieve revenue and profit targets. Daily Goals meeting and Weekly Activity Reviews to put recruiters in position to be subject area experts with a clear strategy of what needed to be done that day to achieve expected business results was critical to success.• Led from the frontlines by creating 7 starts with high profile Best Buy IoT Call Center, sourcing the candidates and placing them myself for the branch while the team spent time on other high priority orders• Required high-level of communication with client hiring managers in order to keep up with changing business needs and remain a top competitive option for our clients • Daily regimen included Daily Goals and specific order sourcing strategies, job board sourcing and postings, cold calling, candidate pre-screens, branch interviews, walk-ins, pipeline build out, pre-hire employment screenings, internal ATS monitoring, KPI reporting and making adjustments throughout day as priorities change• Created and implemented best practice guide for branch on retaining top talent, garnering more referrals and increasing our NPS scores • Led weekly cross territory recruiter training call with a focus on best practices, idea sharing and openly discussing obstacles• Bloomington branch led territory in billable hours from April to August 2018

Responsible for launching 6 Vivint locations inside of Best Buy as part of new IoT business segment for Vivint Smarthome. This launch represented Vivint’s first foray into big box retail and an immense growth opportunity for the company. Responsible for incremental revenue growth on Best Buy’s P&L, creating unique customer proposals for each location to increase sales opportunities and developing a strong pipeline of customers for future sales.• Referred, Recruited, On-Boarded and Trained 6 Store Managers• Led & Developed In-Person Market Training with Best Buy Connected Home Team • Top Selling DM in territory for August 2017

Responsible for Wireless/Technology sales solutions in 12-17 store district across multiple states inside Target through Coaching, Teaching & Inspiring 35-50+ team members. Responsible for owning the staffing of district as a Full Cycle Recruiter and the Hiring Manager in territory. Success measured by operational and sales KPI’s, business/individual team member development and the client relationship. In MSP-10 Pilot the entire electronics department was added to sales and operational responsibilities.• MSP-10 Pilot from Nov ’16 to date has outperformed control group by 8% on average• Ran & delegated subject specific conference calls multiple times a week, led in-person trainings, facilitated in-person vendor trainings and trained one-on-one every workday. • Hand-Picked to run MSP-10 Pilot – Future of 115 District Program leading team of salaried managers and their direct reports in running Electronics P&L for Target Corp in addition to mobile responsibilities • Developed and Implemented Sales Tool – “Target Tech Check” that was adopted regionally then nationally • New District ranked #6 out of 115 for 2016 calendar year• District ranked #16 out of 110 for 2015 calendar year; promoted to higher profile district• Piloted new Express Store concept for program, whole new business model – projected to grow to 130 by end of 2019• Midwest Region #1 in sales results in the Nation every month since formation in August ’13- August ‘15• NPS Scores for districts consistently above industry and internal national standards based on end-user feedback• Handled employee/client and employee/employee conflicts, theft investigations and all performance management for district(s)

Sales role involves answering phone calls for orders, payments, questions on orders, pricing and availability. Continous learning of product knowledge is key to success.Successful through specifically researching product equivalents, obtaining a vendor quote if necessary, accurate pricing and selling our service. Sales approach on building relationships which require above and beyond customer service. Basically we do everything we can to make the customer's job easier through timely ordering, product accuracy and applicability and problem-solving.

• Resolved guest issues beneficially for guest and company 100% of the time• Coaching vacation coordinators for continued improvement• Responsible for decisions involving money, upgrades & property rates• Enrollment in optional Management Development Program• Despite down economy and other departments losing revenue, ours gained nearly double• Above the sales goal 100% of time as vacation coordinator• Advanced to stage two agent: increased responsibility & pay

• Worked in multiple areas of store helping guests, organizing inventory, monitoring store and selling goods