Tyrone C. James Ii, Jm, Aic, Ains, Ais Email and Phone Number

To provide insurance related services involving claim handling, litigation management, alternative dispute resolution, deposition testimony, adjuster training, loss inspections, and public speaking engagements.

Supervise and serve as principal contact to a unit comprised of 11 litigation specialistsDevelop, coordinate, and implement a customized training program for new hiresConduct training seminarsConduct monthly Quality Assurance claim file auditsApprove proposed responses to Civil Remedy NoticesApprove indemnity / expense payment and reserve requests Approve Motion to Compel requests made by defense counselAnalyze notices for corporate representative depositions including Areas of InquiryDesignation of the corporate representative for use at depositions and trials, as needed

Investigate, evaluate, negotiate, and resolve residential claims involving Wind, Water, Hurricane, Fire, Dropped Object, and Sinkhole losses within a settlement authority of 100KDetermine legal liability and develop customized strategic litigation initiativesDesignated as the corporate representative for sinkhole depositions and trialsPartner with defense counsel to train, advise, and oversee the implementation of approved litigation strategiesVerify coverage, analyze claim exposure, and set appropriate claim reserves, and approve litigation defense budgets

Managed a unit of 7 adjusters assigned to handle residential catastrophe losses within a centralized claim handling environmentInvestigated, evaluated, negotiated, and resolved residential claims involving Wind, Hurricane, Water, Flood, Mold and Sewer Backup losses Large Loss adjuster handling complex residential catastrophe claims involving major structural damage, engineer review and supplemental estimate reconciliationPerformed quality control reviews of field adjuster repair estimates

Supervised a work force numbering in excess of 150 adjusters operating within a central and specialized claim handling environmentProvided uniformity and consistency trainingLiaison to State of Louisiana funded non-profit organizations designed to assist claimants with Oil Spill related losses Investigated, evaluated, negotiated, and resolved BP Oil Spill Incident claims including large loss, commercial, lost earnings, loss of subsistence, real/personal property, physical injury and business interruption losses

Prepared damage repair estimates due to Wind, Hail, Fire, Flood, Hurricane, Collision and Sewer Backup for property, automobile, recreational vehicles and commercial insurance losses on various catastrophe assignmentsAssigned to specialized claim handling units, such as Fast TrackManager of a “Help Room” - location where field adjusters received individualized training Investigated, evaluated, negotiated, and resolved insurance claims including verification of policy coverage

Handled daily residential and commercial claims including Fire, Flood, Subsidence, Hurricane, Wind, Hail, Mold, Water, Business Interruption, Contents, Theft and Casualty losses Conducted damage repair estimates for residential / commercial insurance lossesConducted estimate reconciliation and negotiated settlements with insureds, claimants, contractors and vendorsHandled subrogation, salvage recovery, engineer review, attorney represented and litigation claim files

Supervised teams of mobile adjusters assigned to catastrophe site operationsConducted catastrophe team member performance evaluationsPerformed re-inspections and developed training plans to address identified trendsConducted quality control reviews and handled supplemental estimate reconciliationProvided uniformity and consistency training to mobile work force in damage estimate preparation

Evaluated medical injuries and negotiated bodily injury settlements involving attorney represented and litigation claim files Determined legal liability, participated in mediations, assisted in lawsuits defenses and trial preparation

Prepared repair estimates due to Wind, Hail, Flood and Hurricane for automobile, RV, residential and commercial insurance losses Investigated, evaluated, negotiated, and resolved insurance claims including verification of policy coverage