Chief Marketing & Communications Officer
CurrentResponsible for all marketing and communications efforts developed by and promoting the Raymond A. Mason School of Business, its programs, centers of excellence, departments, faculty, staff, and students.Successfully restructured and refocused the Marketing and Communications department, better aligning the organization to support the ongoing strategic priorities of the business. Launched the school's first external public & media relations strategy.Operationalized the use of Salesforce and related CRM applications including Marketing Cloud and TargetX as well as a custom instance of Hubspot alongside the institutional CRM to better inform data centric campaigns. Implemented new project management systems, workflow automations & generative AI processes for creative reviews, market research and KPI analysis.Maintain key relationships with agency partners, OPM service partners, alumni and development offices, graduate and professional schools, and university marketing and communications offices. Cultivate strategic partnerships with external firms, key business partners, media outlets, journalists, and local & state officials.Strategic oversight of all top of funnel demand generation activities for all graduate programs at the Mason School of Business. Ensure the alignment of recruitment activities, marketing support tactics, content, public/media relations, and communications to support residential and online admissions efforts.Operate as the Chief Communications Officer for the School. Prepare and publish press releases, official statements, and leadership communications; principal media contact.Serve as an advisor to the Dean’s Office, communicating closely with other executives to ensure support for the School’s goals and vision.Speaker, presenter, panelist, and guest lecturer across a variety of engagements representing William & Mary, the Mason School of Business, partnerships, and my own independent expertise.