I help software leaders and teams perform betterExecutive Coach, Software Team Trainer & Coach, Keynote Speaker, Leadership Training, Workshops, Seminars, Team Dynamics analysis, Team building, Executive retreats, Business coaching

Helping you get more from your team!John Maxwell Team certified Leadership trainer, Speaker, and Executive Coach.Keynotes, Seminars, Workshops, Classes, Leadership Development programs, Team dynamics, Team Building

I work with clients to help them maximize ROI for their software outsourcing. With a focus on relationships, clarity in goal setting I help Accelerance customers realize more value, faster.Key problems I solve:Goal alignment - Making sure that everyone is on the same page, not just for software deliverables, but for business goals, too.Improved communication - Helping get the right information to the right people at the right time.Faster business value - By focusing on getting the business needs met quickly through the software projects, our customers see and feel value more quickly.

Delivering value to clients through customized engagements focused on getting to the root of business problems.

Formally defined the Product Management discipline using the PragmaticMarketing.com framework, including implementation of repeatable processes for product lifecycle supporting:Market Problems, Innovation, Product Roadmap, Requirements, User Personas, Positioning, Product launch, Product Portfolio, Buy/Build/Partner, Thought Leadership, Technology Assessment, Buying Process and much moreExecuted these processes to move from an abundance of "new feature ideas" to complete market launch of new platform in a matter of months.

As workload increased, lowered operations labor cost 42% in first year by moving to role-based, repeatable processes and aligning resources with roles, freeing up senior team members to work toward strategic goals.Dramatically increased IT capacity and availability without increasing spending. Established roadmaps for hardware and software, identified gaps in staffing and addressed them with contract labor while negotiating lower rates with higher skilled resources. Developed and implemented enterprise security standards, policies and processes. Implemented role-based permissions, allowing for centralized audit and pursuit of SAS 70 certification. Implemented ITIL-based processes supporting Change, Security, Delivery, Asset, Release, Service Desk and Problem Management.

Responsible for satellite VSAT network design, terrestrial WAN link design and implementation, provided operational support for customer networks, system upgradesVSAT, Ethernet, Cisco routers

Member of Advanced Software Engineering team responsible for maintenance and operation of "new technology" development centers across the US as well as locations in UK and India. Responsibilities included design and implementation of firewalls, routers, local area networks, wide area networks, file and print services, as well as application servers on a variety of Unix platforms. In addition, acted as a key troubleshooting resource on troubled projects.Ethernet, Solaris, Linux, HP UX, T1, Fractional T1, leased lines, DSU, CSU, MUX, Packet switches, ISDN BRI and PRI, Frame relay, token ring, firewall design, enterprise network design, DNS, NDS design and build, Windows networks

Provided logistics, planning, software installation, network design and build, hardware and software support to a training company with 150 computers, including 13 classroomsNetware, Ethernet, ARCNet, KSU maintenance, TCP/IP, IPX