Sr Manager of IT, reporting to the GM of Microport Navibot. I joined Microport to build out the IT infrastructure of a brand-new division. Designing the IT infrastructure for 40,000 sq ft facility. Selecting and implementing the network, security, and applications to meet the corporate IT systems needs.Duties and Accomplishmentso Define the yearly corporate enterprise IT plan and direction. Define the goals and deliverables for the year. o Select the enterprise applications and vendors to meet the defined goals and objectives. o Define and manage the IT Corporate budget each year for hardware, software applications and end-user computing. o Implemented and managed the Information Security policies to support manufacturing and end user access applications. o Manage all Ubiquity/Sophos network switches, firewalls, and access points. o Support all users from onboarding through end user support issues. . o Negotiated and implemented Ubiquity solutions as the corporate standard for all users.o Selected and Implemented Comcast and Ubiquity VoIP solution. o Selected and Implemented physical building security systems and camera surveillance systems.o Manage and Support Office 365, Teams, and SharePoint services for all users.

After building the initial Help Desk team I split off to build an IT Systems Engineering team. Responsible for the corporate IT systems planning, management, and design for the corporate enterprise applications. Multiple US/Dublin office locations. 1000 plus users. Represent corporate IT needs and requirements throughout the buildout of all office locations. Select and manage IT vendors for software acquisitions, licensing, and physical installations. Responsible for planning the IT integration of CG acquisitions CarOffer, AutoList, 360VinSpin, and PistonHeads. Selected, and implemented the Okta 2FA / Workflow suite of applications for SOX compliance for 70 plus applications. Selected and implemented MimeCast solutions for O365 Email Security.Selected and implemented Zoom Teleconference solutions as the corporate standard for all users and all offices.Selected and Implemented DialPad Business Telco systems. This was integrated into SalesForce. Selected and Implemented Demarcian Systems to secure all company owned email domains.Moved two separate Slack instances to one unified Slack Enterprise Grid solution.

Ground up build out of the corporate IT Infrastructure and IT Help Desk support team.IT Team member on the SOX Team for the IPO Launch of CarGurus on NASDAQ in Oct 2017. All IT vendor management and selection for all IT corporate systems and services. Selection and implementation of Corporate Systems Management platforms for Mac (Jamf) and PC (Automox) Systems. Selection and implementation of Jump Cloud LDAP Services for all Mac/PC/Linux Systems. Moved Sox identified systems behind the control of Jump Cloud 2FA authentication. Selection and implementation of Carbon Black Security Platform for all Mac/PC Systems. Implementation of Ring Central and In Contact solution for Sales Force integration. Selected and moved the Help Desk solution from Atlassian to ZenDesk. Selected and implemented DropBox Enterprise storage solution. Corporate office buildout and IT systems design responsibilities for all office locations. US and Ireland.Selected and implemented Office Space Software for office space diagram and planning.

Responsible for the build out and support of all the internal company data center, remote office location, and colocation lab environments. Supporting all levels of employees and management. • Designed and built out the internal corporate datacenter and colocation facility including APC Racks, APC Symmetra, APC IP Symmetra RPM, Raritan IP KVM Solution for all servers, 10GB Cisco Switches, Cisco ASA5520 Firewall, Environmental Monitoring, Keycard Security, and Remote Camera Monitoring. 100% uptime success since build out over 3 years ago.• Designed and built out a new office location in Boston in less than 45 days supporting up to 30 employees.• Upgraded low-end cable-based Internet access with Fiber internet access to support unusual bandwidth needs for the business. 3 facilities directly linked. • Redesigned corporate switches with Cisco switches and ASA class Cisco firewalls and installed Cisco Wi-Fi infrastructure to fully support 802.11ABGN and growing Wi-Fi needs. • Implemented the use of PRTG Network Monitoring infrastructure and implemented Veeam backup solution for all Corporate assets.• Supported and managed corporate infrastructure running on VMWare ESXi/Microsoft Technologies. • Supported Windows 2003/2008R2/2012R2 AD infrastructures.• Negotiated all vendor contracts for all IT related services and support. • Established Operational and Capital budgets.• Managed both Google Apps and Office 365 Corporate Environments. • Responsible for supporting the 100 plus users in 3 office locations and over 40 remote personnel in sales and marketing throughout the US and Europe. Support included Dell servers, PC based Laptops (Windows 8/10), Microsoft Surface Pro (Windows 8/10) Apple MacBook Air/Pro (OS X), and iPhone and Android devices. • Provided basic admin functions for Sales Force Go To Meeting for all users. • Managed the VoIP Telco systems and Implemented the IT help desk system powered by Zendesk for corporate IT ticket tracking.

Manager of IT Operations, reporting to the Director of IT• Hands-on IT project manager on major IT projects and the supervision of one IT staff member. • Coordinated and implemented the move of the corporate office location and its users, Telco, data, networking, and servers to minimize impact to all production environments in one weekend. • Designed and coordinated the move from an inadequate internal hosting center to a professional collocation facility, the move of the internal IT corporate infrastructure to a disaster recovery data center, • Design and implement a plan to eliminate the under use of corporate server assets onto more reliable VMware infrastructure running on HP Server and HP Blade server technology. • Designed, planed, and implemented the rollout of Windows 2003 server domain servers to replace the existing outdated Windows 2000 Active directory with a Windows 2008AD. Design and implemented plan to rebuild internal and external DNS infrastructure to eliminate inefficiencies. • Implemented plan to rebuild internal Exchange 2003 server and Blackberry Enterprise 4.X server onto new more reliable physical server hardware. • Implemented plan to replace all internal user copies of Office 2003, Visio, and Project with the latest 2007/10 versions of each product. Implemented the use of Microsoft Volume licensing. • Supported all user levels in the corporate and engineering groups for all IT related issues.

Manager of Information Technology, reporting to the CFO• Negotiated global support contracts for network and systems support.• Complete responsibility for all IT Operations as well as the SaaS hosted server (HP DL 360’s, 580’s) environment.• Completed build out and design of the hosted SaaS environment. Hosting 30 major clients. • Managed two direct reports as well as all IT contractors and vendors. • Completed rebuild and redesign of all internal IT infrastructures. • Managed and negotiated all contracts for services and software used by all departments.• Completed budget responsibility and purchase responsibility for all IT needs across all departments.• Created and implemented processes and best practices to streamline operational IT efficiency.• Worked with sales and professional services to respond to all customer sales proposal questions.• Handled all internal IT and customer facing SaaS hosting audits. • Worked with IT staff to manage all servers, switches, routers, and firewalls.• Developed business continuity and disaster recovery strategy for SaaS and internal business IT systems, • Analyzed all IT daily reports for security and performance issues against SLA standards. • Tracked all IT requests and report monthly utilization to senior management• Managed two remote facilities with servers, switches (Cisco 3750 PoE and Cisco AirNet), routers (Cisco 2600), and firewalls (Cisco ASA-5510/20’s). • Managed remote connectivity to offshore development teams to secure internal codebases. • Managed telephone switch and voicemail systems.

IT Manager, reporting to the Director of Operations• Responsible for IT Operations as well as the SaaS (On demand) server environment. • Managed the hosted facility that handled 17 million hits daily. • Supervised one direct report that handled helpdesk requests. • Implemented disaster recovery and business continuity plan for SaaS and internal infrastructure. • Responsible for remote work capability of all Sales personnel. • Daily reviews of security and performance information against SLA agreements.• Responsible for the IT budgeting and purchasing for all departments,• Negotiated all service and support contracts. • Management of desktop support function.

Information Technology Manager, reporting to XXX?• Responsible for IT Operations as well as the internal hosted server environment.• Supervised three direct reports responsible for networks, servers, and helpdesk.• Designed and implemented the entire IT infrastructure plan for a new 70,000 Sq Ft headquarters.• Responsible for the design and support of the internal customer hosting facility. • Managed the desktop/server support functions.• Implemented HP Openview and Clarify for customer support operations.• Developed initial support plans including staffing, customer service, call center, and vendor management.

Manager of Information Systems, reporting to the Controller• Hands on management for the IT infrastructure for two facilities. • Managed one direct report in remote engineering facility. • Designed the hosting infrastructure for what became the “On Demand” business. • Built hosting facility at a colocation service. • Responsible for all support for internal and hosted environment. • Support of internal PBX phone system.