- Publishing- Management- Label Operations

- Defined strategies to identify and onboard strategic partnerships and provide weekly impact on program- Created pitch decks and presentation materials for partnerships opportunities and updates- Collaborated across departments to develop and implement new partner features, promotional guidelines with creative solutions

Create and maintain processes for efficient departmental flow Assist with communication, service facilitation and overall project for 300+ independent artistsFacilitate meetings and services for departments with artistsCoordinate studio time and producer listening sessions Manage schedule for artist servicesAssist with split sheets and data collecting for publishingOversee weekly budget for departmentOversee and manage seven label departments including Marketing, Creative Services, A&R, Sales/Distribution, Artist Management, Project Management, and Business Affairs

Oversee schedule for 6 signed roster artistsLiaison for Project Management dept. admins to management staffCoordinate full project cycle for 25 artist/clientsCollected, organized and audio & video

Performed A&R admin duties; publishing, split sheets, studio timeMaintained daily work schedule for Head A&RCommunicated A&R needs to management assistant

• Overseeing database of clients and professionals to ensure all necessary documents are up to date and accurate• Progress and promote artist relations within Rap Plug• Create necessary systems to have efficient work processes for the remote & local team• Foster relationships to better focus developmental needs of interns during their program

•Organically scout talent and artist daily on different platforms to fit building label brand•Create marketing and branding strategies for label artist to develop strong following and fan base•Develop A&R team by providing tools, tips and resources to enhance “ear” and overall development for quality A&R•Liaison between A&R team and management to ensure quality communication

•Oversee budgets for events to verify maximization of funds, proper usage and allocation•Produce monthly email marketing via MailChimp and Stripo for 6D followers and event attendees •Create engaging, unique and impactful content for Instagram, Facebook and Twitter

•Developed and implemented processes to understand customers via interviews, surveys, personas and journey mapping•Conducted market research to gather, analyze and effectively communicate qualitative data, trends, and strategies•Investigated insights and data to conduct project findings to senior executives, 5+ marketing teams, and necessary persons dependent on projects•Constructed effective plans that highlight areas of improvement as it relates to overall customer experience and Net Promoter System (NPS)

•Developed and trained 110 employees and new hires on new processes that have been put into place during rotations•Guided location through preparation of 5 corporate audits and delegated action items to management•Conducted weekly development meetings with production and service teams to discuss KPIs

Consistently supply outstanding customer service through product and company knowledge and adhering to the needs of individual customers to ensure their exceptions are exceeded.

-Maintain the front desk of the office of the Associate Deans and acting Dean of Students as well as of Diversity Advocacy staff. -Welcome all incoming students, parents, staff and visitors along with assisting them by answering direct questions or being the liaison to the professional staff needed. -Book rooms reservations in Student Services Building for student organizations and professional staff upon request and availability, provide alternatives when necessary.-Perform general secretarial duties including: answering and directing phone calls, sorting and delivering mail.Previously worked as a receptionist of Fraternity and Sorority life prior to Dean of Students replacement.

-Assisting first generation, minority and non-traditional students with the transition from high school to a university. -Providing assigned mentee with campus resources and other essential support to ensure retention and a positive transition.

-Assist in acquainting conference sponsors with conference policies, procedures, facilities, and emergency procedures-Conducted inventory conference supplies checks for duration of each conference

-Develop strategies to increase brand awareness in the state of Illinois-Engage in conversations to meet wants of potential customers -Create posts for social media to increase traction and interaction

Worked as a team with other student workers to ensure quick service of food and drinks as well as provide exceptional customer service.

Deliver customer service by guaranteeing timely service and attention to each customers. Handled reservations of customers to ensure each waiter/waitress was allotted fair amount of customers, while keeping in mind wait times for customers. Distributed gift certificates upon request. (**Seasonal employment only)