Taruna Rana Email & Phone Number

Gurugram, Haryana, India

• Provided timely & effective SAP support to over 100+ colleagues, resolving around 20 tickets weekly with a 95% satisfaction rate, ensuring minimal disruption to business operations• Conducted RCA for recurring issues, implementing permanent fixes and documenting solutions to improve efficiency and reduce support requests• Created user-friendly training materials and documentation to support ongoing learning and adoption of SAP tools among colleagues• Analyzed existing processes, identified bottlenecks, and recommended solutions leveraging SAP functionalities to streamline workflows• Collaborated with IT teams to plan and execute system enhancements, adhering to change management processes and maintaining data integrity• Implemented SAP SD enhancements that reduced Sales order processing time by 30%, resulting in annual cost savings of 2 LPA• Successfully led the deployment of SAP system updates and patches, ensuring minimal downtime and enhancing system stability by 40%Brownfield Project:- SAP S/4HANA SD Module Implementation• Spearheaded E2E S/4HANA implementation of S&D module, optimizing operations & workflow efficiency• Conducted in-depth study of S/4 to know its workflow & analyzed case studies to identify best practices• Analyzed 16 existing process & collaborated across dept. to gather requirements for aligning with S/4 capabilities• Identify critical processes, data management & reporting need & redesigned processes to align with S/4 functionalities• Defined measures & updated processes on Power app and engaged with experts to clarify doubt & address concerns• Developed test cases on focus build & led UAT in multiple phases on Fiori for validating system functionality & values• Created 54 SOPs to guide users and conducted 20+ training sessions for seamless adoption of new system• Monitored key performance indicators (KPIs) post-implementation to ensure sustained process improvements and alignment with business objectives

Gurugram, Haryana, India

Proficient navigation of SAP GUI and FioriExecution of tasks within SAP modules as MM & SD such as order creation and invoice processing.Accurate data entry and maintenance to ensure data integrity.Generation and formatting of reports using SAP reporting tools (e.g., SAP Query, Crystal Reports).Identification and reporting of system errors for troubleshooting.Personalization of user settings and customization of layout preferences in SAP.Documentation of procedures and guidelines related to SAP usage.Participation in training sessions to enhance SAP proficiency.Adherence to data security protocols and organizational policies.Collaboration with colleagues and stakeholders on SAP-related tasks and projects.

Gurugram, Haryana, India

•Collaborated with the expediting team to monitor the progress of customer orders, ensuring timely production, packaging, and shipment.•Supported the purchase department in supplier evaluation, selection, and contract negotiation to secure competitive pricing and terms.•Coordinated with internal teams, such as production or operations, to ensure smooth order processing and timely delivery to customers.•Strong technical acumen to understand engineering drawings and specifications.•Excellent communication and negotiation skills to effectively interact with customers and vendors.•Attention to detail and accuracy in estimation, quotation creation, and documentation.•Strong coordination and collaboration skills to work effectively with cross-functional teams.

Bachelor Of Technology - Btech, Mechanical Engineering, 8.34

Activities and Societies: •Participated in conferences and workshops, to enhance technical skills and knowledge in the field of mechanical.

High School Diploma, 84