Taruna Rana Email & Phone Number

Gurugram, Haryana, India

• Provided timely & effective SAP support to over 100+ colleagues, resolving around 20 tickets weekly with a 95% satisfaction rate, ensuring minimal disruption to business operations
• Conducted RCA for recurring issues, implementing permanent fixes and documenting solutions to improve efficiency and reduce support requests
• Created user-friendly training materials and documentation to support ongoing learning and adoption of SAP tools among colleagues
• Analyzed existing processes, identified bottlenecks, and recommended solutions leveraging SAP functionalities to streamline workflows
• Collaborated with IT teams to plan and execute system enhancements, adhering to change management processes and maintaining data integrity
• Implemented SAP SD enhancements that reduced Sales order processing time by 30%, resulting in annual cost savings of 2 LPA

Gurugram, Haryana, India

Proficient navigation of SAP GUI and FioriExecution of tasks within SAP modules as MM & SD such as order creation and invoice processing.Accurate data entry and maintenance to ensure data integrity.Generation and formatting of reports using SAP reporting tools (e.g., SAP Query, Crystal Reports).Identification and reporting of system errors for.

Gurugram, Haryana, India

• Collaborated with the expediting team to monitor the progress of customer orders, ensuring timely production, packaging, and shipment.
• Supported the purchase department in supplier evaluation, selection, and contract negotiation to secure competitive pricing and terms.
• Coordinated with internal teams, such as production or operations, to ensure smooth order processing and timely delivery to customers.
• Strong technical acumen to understand engineering drawings and specifications.
• Excellent communication and negotiation skills to effectively interact with customers and vendors.
• Attention to detail and accuracy in estimation, quotation creation, and documentation.

Bachelor Of Technology - Btech, Mechanical Engineering, 8.34

Activities and Societies: •Participated in conferences and workshops, to enhance technical skills and knowledge in the field of mechanical.

High School Diploma, 84