Tom Dance Email and Phone Number
Tom Dance work email
- Valid
- Valid
- Valid
Tom Dance personal email
Tom Dance is a Senior Manager - FS Performance, Strategic Change and Analytics at TSB Bank. He possess expertise in change management, six sigma, team management, microsoft excel, performance management and 28 more skills. Colleagues describe him as "Working with Tom, he has consistently been the `go to` person for detail on process, performance and critical data. Tom always finds a way to challenge & understand requirements to get to the appropriate level of detail. Through collaborative conversation, delivered consistently high spec and quality Management Information and guidance across the Senior Management team. This, in turn, enabled the business from a Project, Process or People perspective to make deliberate and informed decisions which gave us Measurement, Understanding and Control. Tom has also shown himself to be a competant Project Manager, taking on and delivering a number of Workstreams within an End to End Program review across the business." and "Tom is a highly driven and highly capable business improvement professional, he has learnt over the last 2 years an enourmous amount in relation to process and performance analysis, LeanSixsigma methodology and change management. He is an asset to Brightside and has already contributed and led on saving several 100's of thousands of pounds. This is only the start for Tom, I'm confident he will only develop more in order to improve business profitability at an operational and strategic level. A pleaseure to work with who is hard working and 100% committed."
Tsb Bank
View- Website:
- tsbbank.com
- Employees:
- 5
-
Senior Manager - Fs Performance, Strategic Change And AnalyticsTsb BankThornbury, Gb -
Senior Manager - Fs Performance, Strategic Change & AnalyticsTsb Bank Feb 2024 - PresentGloucester, England, United Kingdom -
Senior Manager - Strategic Projects In Financial SupportTsb Bank Feb 2023 - Feb 2024Gloucester, England, United Kingdom -
Contract Business AnalystTsb Bank Jul 2018 - Jan 2023Gloucester, United KingdomBusiness Analyst working within Rectifications. Initially managing a small portfolio of rectifications, progressing onto working as Programme Lead for the Banks biggest rectification to date -
DirectorTk Prospect Ltd Mar 2016 - Jan 2023BristolTK Prospect Ltd providing Contract Business Analysis and Consultancy
-
Contract Business AnalystLloyds Banking Group Jan 2018 - Apr 2018Cardiff, United KingdomBusiness Analyst working across multiple rectification projects -
Contract Business AnalystSwinton Group Aug 2016 - Nov 2017Manchester, United KingdomContract Extension - Contract Business Analyst working on implementation of CDL's Strata broking platform -
Contract Business AnalystSwinton Insurance May 2016 - Aug 2016Manchester, United KingdomContract Business Analyst working on implementation of CDL's Strata broking platform. Specifically focused on Operational Processes and Procedures. -
Project EngineBrightside Insurance Aug 2015 - Mar 2016Bristol, United KingdomA targeted improvement programme focused on the contact centre operations in one location, covering three product lines (Car, Bike, Van Insurance) and several brands.Lead Analyst for Operational Telephony Workstream saw me relied upon to utilise my stakeholder management and workshop skills to breakdown and understand the customer journey before rebuilding it into an improved future state. -
Cdl Strata ImplementationBrightside Insurance Sep 2014 - Aug 2015Bristol, United KingdomReplacement of in house broking platform with CDL’s Strata platform, migration (at renewal) of existing book and optimisation of operational processes to maximise potential of the improved platform.Analyst as part of a team responsible for the definition of operational processes and creation of procedure guides as well as gathering and documenting system configuration requirements for workflow, customer documents, telephony and user access. -
End To End Improvement ProgrammeBrightside Insurance Jan 2013 - Aug 2014Bristol, United KingdomA brand wide improvement programme consisting of multiple Workstreams across one location. The programme was set up to optimise efficiency across all aspects of the brand from Operating Model and Operational Processes to Document Fulfilment and Income Structures.Key Achievements• Worked with business stakeholders to define and implement an efficient process to log root cause of all contact successfully• Design and create MI to monitor and understand contact root causes which in turn I interpreted and made recommendations for improvements to the Operations Director for consideration• Automated response process designed and implemented for website contact form reducing manual email responses significantly• Reduced contact centre demand with the design and introduction of an improved IVR -
Performance & Planning ManagerBrightside Group Plc May 2011 - Jan 2013Bristol, United Kingdom- Operational Financial Analysis (incl' cost efficiency)- Process Analysis- LEAN Six Sigma Greenbelt Training- Resource Forecasting (intra/interday)- MI Design and Build- MySQL, MS SQL Server- Advanced Excel Skills incl' VBA- Operational Project Management/Implementation- Cost Analysis- Team Management -
Fraud Team ManagerBrightside Group Plc Sep 2009 - Apr 2011Bristol, United Kingdom
Tom Dance Skills
Frequently Asked Questions about Tom Dance
What company does Tom Dance work for?
Tom Dance works for Tsb Bank
What is Tom Dance's role at the current company?
Tom Dance's current role is Senior Manager - FS Performance, Strategic Change and Analytics.
What is Tom Dance's email address?
Tom Dance's email address is to****@****d.co.uk
What skills is Tom Dance known for?
Tom Dance has skills like Change Management, Six Sigma, Team Management, Microsoft Excel, Performance Management, Call Centers, Data Analysis, Vba, Resource Management, Mysql, Microsoft Office, Business Analysis.
Who are Tom Dance's colleagues?
Tom Dance's colleagues are Jacqui Hunter, Farouk Ammari, Adib Zerzeri.
Not the Tom Dance you were looking for?
-
1eu.citrix.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial