Thomas Delfi Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

Greater Philadelphia Area

• Vision: Established in November 2016, Nerdtino Entertainment Studios LLC operates the Nerdtino social media community and the Nerdtino Expo, the 1st East Coast Latinx Comic Book Convention, to promote the history and.
• Executive Event Management: Oversaw and coordinated the development, staff organization, marketing, and day-of operations for Nerdtino Expo 2017, 2018, and 2019. Duties included scouting and booking venues, negotiating.
• Corporate Relations & Resources: Recruited outstanding talent such as Creative Consultant Lalo Alcaraz for Disney Pixar’s Coco, who presented a screening of the film the inaugural Nerdtino Expo, and writers and artists.
• Marketing & Sponsorship Management: Raised $30,000 in sponsorship and exhibitor funds from 2017 to 2019 to support the Expo. Conducted daily phone and email sponsorship research and outreach, facilitated sponsor and.

 Inspected the interior of homes for structural, electrical, plumbing and appliance issues for clients in the process of purchasing a home. Assisted the Chief Inspector with his portion of the inspection and in writing the general inspection reports utilizing Microsoft word. Assembled reports of my own inspection later used for writing the general.

Malvern, Pennsylvania, United States

• Financial Services: Assisted customers in completing cash advance and installment loan applications and account management for US and Canadian customs.
• Account Management: Processed payments by up to $5K by phone and, managed loans up to $15K, verifying identification and fiscal documents, diagnosing and resolving technical difficulties.
• Process Management: Developed processes for new associate duties and programs, such as customer phone verification, escalation of financial disputes on customer accounts, submission of Paid In Full Certification Letter.
• Team Building & Education - Trained and coached new hires on processes for account management, processing payments, products and regulations, loan application review, and email and phone etiquette.
• Task Mastering: Adapted to daily challenges and new objectives, mastering 10 loan processing programs and aiding store representatives on technologies, including OFAC/OFSI security checks and terminology for explaining.

• Visitor Services: Operated within a small team of Visitor Services Associates as the public face of Historic Bethlehem at the Main Street Visitor Center, conducting guest orientation and both promoting and selling.
• Public Programming Management: Redeveloped the Meet the Brewer Tour, a seasonal beer tasting and educational program as part of our Bethlehem Brewed & Distilled exhibition that had lapsed in management support..

Stroudsburg, Pennsylvania

• Managed the event logistics, conducted cash and credit card transactions, assisted attendees, guests, vendors, and staff. Designed vendor and guest forms utilizing Excel, Word and Powerpoint.
• Negotiated with venue partners and coordinated a series of promotions throughout the tri-state area. Managed the event’s social media presence, generating a following of 700 in four months without paid advertisement..
• Expo 2015 cleared almost 600 attendees from across the tri-state area and over $3,000 gross profit over 6 hours, doubling the investment; initial budget of $1,500.

Allentown, Pennsylvania Area

• Assisted customers either on the floor or on the phone with questions regarding Harbor Freight products.
• Retrieved products, such as generators or hydraulic equipment, from warehouse for either stock or sale, utilizing SKU item numbers to identify products for customers in a company archive system.

Greater New York City Area

• Initiative: Through my own efforts, I created 3-month internship role that did not exist previously with the Intrepid Sea, Air, & Space Museum’s Curatorial Department, supported and supervised by Curator Jessica.
• Curatorial & Collections Management: Archived and transcribed a collection of over 200 oral history interviews with former CV-11 USS Intrepid crew members. Interviews were archived on a Sharepoint document and were.

York County, Pennsylvania, United States

• Curatorial & Collections Management: Assisted in day-to-day curatorial management of colonial to 20th century collection and museum exhibition development and construction. My primary contributions were made to Front.

Master Of Arts (Ma), Museology/Museum Studies

Bachelor Of Arts (B.A.), History

Education record