Taylor Derheimer Email and Phone Number

Build strong rapport with customers and create a good first, as well as lasting, impression on them. Provide customers with the absolute best buying experience. Always leading the sales process with genuine empathy and gather information by actively listening to the customer in order give recommendations based on feedback. Use strong sales negotiation to find a deal and overcome objections. Keep up to date on product knowledge as well as current trends within the market and amongst other top competitors. Manage and maintain a strong and positive customer relationship to ensure repeat business.

Use expression and creativity to develop a unique, innovative, and inspirational customer experience that encompasses the lifestyle and the brand’s image through effective planning and merchandising. Work closely with the AVM and Regional Visual Manager on the creation process and discuss the best ways to execute these impactful displays and merchandising. Maintain all daily store operations and goals as well as drive sales. Always leading by example to the team on how to drive these results and deliver the highest level of customer service. Current on all fashion trends, worldly, as well as the overall brand’s direction and continue to lead, mentor, and motivate the team regarding all aspects of leadership, proper visual execution as well as matainence and expectations

Upheld a strong brand image and customer experience through quick, effective and creative planning in merchandising. Made personal, executive decisions on new product placement and the creation of impactful displays. Maintained consistent and daily product rotation while completing all goals and tasks in a timely fashion. Changed wall set-ups, reformated tables and reconstructed the window displays weekly to highlight and showcase products based off opportunities, upcoming seasons, nearby events, and trends in fashion- as well as business. Participated in store walk-throughs with the Store Manager, District Manager, and Regional Manager to ensure the highest quality of visual execution. Assisted surrounding district stores with visual planning, preparation, and execution as well when it was needed.

Executed the direction of the Store Manager and Corporate Office to achieve top business results. Demonstrated strong sales leadership by maintaining high energy and a fast pace while ensuring the best customer experience. Utilized, monitored, and encouraged the use of company tools to ensure all store operations were correctly executed. Handled cash drawers, bank deposits, payroll, and scheduling. Assisted the Store Manager in building and maintaining a successful team by participating in all recruiting, hiring, on-boarding, and development of the team. Trained and evaluated associates in sales and customer service while providing a positive and welcoming work environment. Regularly communicated with the District and Store Manager as well as the team to discuss strengths, growth opportunities, and trends in business.

Handled all appointment bookings. Captured, filmed, and edited all photos and videos for the company with the use of personal camera, Adobe Photoshop and iMovie video editor. Managed all of the company's emails, social media accounts, and web postings. Assisted the owner in the design of their website, suggested best areas for product placement in the shop, as well as assist in product promotion. Performed all of the above all while providing the highest level of customer satisfaction before, during, and after hair or spa appointments.

Provided all administrative support within the office. Interacted daily with employees, vendors, consultants, clients and the general public in an upbeat and positive manner. Managed all customer bookings for the on-site bed and breakfast. Booked all parties of sporting clay shootings, as well as business meeting events. Assisted the Event Coordinator in all farm events including the hosting of the annual Equestrian Horse Trials.