• Creating the vision for Seacoast’s evolution from Project Management to scalable Enterprise Project Portfolio Management to meet the needs of a rapidly growing and maturing financial institution.• Shepherding colleagues from PMO, Business Analysis, Strategic Planning, Tech, Risk, Finance, and more, through the journey of designing and implementing a phase gate methodology for portfolio governance.• Organizational and operational leadership of the PMO and governance of the methods and practices employed on a daily basis.• Tripled visibility of the Enterprise Project Portfolio from 40 tracked projects to over 130 in 9 months. • Via the PMO, delivered or supported over 50 program and projects in 2023.• Standardized project risk assessment and status reporting format and cadence for improved transparency.• Oversaw 2 bank acquisitions in 8 months, converting over 65,000 customers from legacy banking cores to the Seacoast core.• Doubled the PMO staff in just 4 months to meet growing business needs.• Providing business insights to “C” level management to support better decision making.

Established enterprise standards, services, and governance, driving a quality ecosystem to deliver greatly improved value, consistency, and repeatability in customer and associate-facing systems and solutions.• Designed and staffed first-at-Valley functional teams for PMO Governance, Business Analysis, Quality Assurance Testing, UAT Testing and Release Management.• Cultivated a continuous improvement mindset across all in-scope teams where if a defined role, process, tool, template, artifact, etc. does not fit our needs, we identify the issue, identify the remedy, and implement the change immediately.• Lead creation of the Business Analysis Center of Excellence to bring greatly improved clarity and understanding of how to elicit and capture stakeholder needs at the inception of a project, and ensure coverage of those requirements, and solution acceptance, at the end of the project.• Rapidly evolved QA services to meet enterprise needs, including Manual Testing, Automated Testing, Performance Testing, API testing, UI testing, Data testing and UAT Coordination.• Extended Enterprise Release Management services to enable proactive and transparent planning, tracking, and reporting of platform/system releases through tiered environments from Dev to Prod.• Educated PMO and business stakeholders in best practices related to Project Management, Business Analysis, QA and Release Management concepts, standards, and practices.• Proactively supported, coached, and developed my teams through a regular cadence of weekly all-hands meetings, one-on-one meetings, individual development planning, feedback sessions, team-building activities, etc.

Established and lead of a team of Quality Experts to proactively direct, manage, assess and report on Quality and Compliance requirements to the global CTO/Infrastructure organization. Counseled the Project Management and Change Management functions to plan, execute and implement projects and services in the most efficient manner. Provided thought leadership, collaborative process improvement and CAPA management to drive the evolution of Quality & Compliance methods, practices and procedures to satisfy internal controls and external regulatory requirements. Delivered regular Q and C health checks, status updates, and awareness training to audiences ranging from C-level to developer/engineer.

Responsible for the creation and delivery of Quality Assurance, Infrastructure Testing Services, and Infrastructure Dev/Test Lab services to drive a high level of internal and regulatory Quality and Compliance in the design, build and delivery of globally standard backend infrastructure solutions impacting over 200 data centers and server rooms, and 130,000 users in 60+ countries.

Creation and leadership of Project Management and Quality Management teams and methods, and delivery of associated services to facilitate the design, build and delivery of globally standard infrastructure solutions (client, server, storage, network, data center automation, etc.) impacting over 130,000 users in 60+ countries. Typical annual portfolio of activities included 100-150 projects, project phases or releases.