Thomas Dillmann Email & Phone Number

Los Angeles, CA, US

Seattle, WA, US

Leading the Alexa Video User Experience Design Team

Carmel, IN, US

Los Angeles, California, US

• As part of my commitment to giving back to the community and cultivating the next generation of UX leaders, I envisioned and brought to life the region’s only continuing education offerings in UX Design, gaining.
• Won Teacher of the Year Award in my first year as an instructor for outstanding teaching and a strong commitment to student success.
• I consistently receive perfect evaluations on student feedback reports.SKILLS:Communication | Mentoring | Teaching | Planning & Execution | Presentations | Engagement | Facilitation

New York, NY, US

• Director, UX Design, Research and StrategyWhen I joined the NFL’s digital team as the Director of UX Design/Strategy, my main objective was to optimize the Digital Game Experience for fans watching weekly matchups.
• Doubled average minute audience (AMA) metric year-over-year, including a 23% AMA increase in one season by implementing new matchup card design feature to display personalized viewer access options.
• Co-authored and helped launch formal company hack-a-thon to promote interdepartmental collaborations and encourage innovation. Played a key role in structuring participant exercises and overall logistics and planning.
• Partnered with Verizon to pilot a 5G-enabled alternate reality mobile experience for fans attending Super Bowl 2020 in Miami.
• Conserved resources and elevated overall performance by designing and launching an in-house training initiative to help contractors upskill while completing projects with the NFL.
• Championed inclusion and advancement of underrepresented groups in technology by recruiting women and minorities to my teams and supporting NFL-sponsored Black Girls Code event.SKILLS:UX Strategy | Team Leadership |.

Universal City, California, US

• I was promoted to this role to oversee user experiences for the full range of movie ticketing applications for web and mobile interfaces. I streamlined the design process by implementing an Agile sprint methodology and.
• Optimized use of digital experience analytics software to update mobile website to improve customer conversion and retention.
• Grew market reach by developing a strategy to expand ticket sales on key partner platforms.
• Simplified user access by creating a voice user interface for Amazon’s Alexa device.SKILLS:Strategy Development | Mobile Platforms | Data Analytics | User-centered Design

Universal City, California, US

• I was initially recruited to Fandango to re-establish the UX team and transform their customer experience to improve sales. One of my major contributions in this role was prioritizing the use of A/B testing to analyze.
• Drove unprecedented increase in ticket sales by implementing strategic urgency messaging.
• Led strategic design changes in response to user testing insights to increase gift card and ticket sales, and reduce bounce rate.SKILLS:User Analytics | Website Design | Teamwork | Strategic Planning

Burbank, CA, US

• As a UX Design Lead, I was responsible for developing the product design strategy for the guest experience for Walt Disney Parks and Resorts Online, including digital reservations and ticket sales. I oversaw an.
• Modernized e-commerce sites with responsive web design updates.
• Implemented Agile methodology to increase efficiency in the creative process, ultimately reducing our design timeline by 3 months.SKILLS:Agile Methodology | E-commerce | Website Design | Communication | Project.

Los Angeles, CA, US

• Managing Partner, Chief Product OfficerIJHANA is a consulting firm specializing in strategy and software development for enterprise CMS and e-commerce. As a founding member of IJHANA, some of my proudest professional.
• Created 38 international satellite channel support websites for Sony Pictures using an open-sourced cloud platform.
• Overhauled Harbor Freight’s e-commerce website to increase annual revenue 4X.SKILLS:Project Management | Product Development | Consulting | Executive Partnerships | International Collaborations | Software Development |.

As Vice President for Product and User Experience, I developed strategies to improve lead generation and conversion rates by implementing UX best practices for mature lead markets in healthcare, automotive, luxury resorts, and non-profit fundraising industries. In this role I was also able to develop an enterprise online community within the supply chain.

Santa Monica, CA, US

In this role, I provided critical UX leadership in information architecture, user interface design, qualitative and quantitative analysis of behavioral trends, consumer insights, and analysis of usage statistics. I served as a strategic advisor for brand planning and digital marketing initiatives, and helped grow market share as part of the new business.

New York, NY, US

As an Information Architect for MRM Worldwide, I was responsible for creating user-centric websites, with a particular focus on creating design elements that were experiential, scalable, intuitive, and easy to use. I served as a source of expertise and insight for clients and creative/project teams to help inform user experience design decisions.Key.

As an outsourced IT vendor serving mid-sized companies, my role at Momentum Consulting centered on providing ASP solutions for the MS Exchange server, Blackberry servers, disaster recovery, help desk support, network infrastructure, firewall programming, and security. I also contributed to remote office support through PPTP and IPSEC VPN, web services.

While at InnMedia, I was responsible for strategic planning and product development, and served as the principal interface designer for the iTV environment as a joint venture between Hilton Corp. and LodgeNet to supply enhanced services (internet, TVOD, time shift, DirecTV, online gaming). I led the design and development efforts for product.

As the UX Design Lead for the web-based company, What’s Hot Now, I led a 5 person production department in the discovery, design, development, and launch of e-commerce sites for well-known companies including Playboy, NBC, ABC, Fox, MTV, TV Guide, and Comedy Central. My primary responsibilities included information architecture of website development.

As Information Architect at FasTV.com, I managed a 4-member production staff and planned the site architecture for the FasTV 2.0 website redesign. I was a member of the ontology site conversion committee and managed out-sourced creative services. In addition, I was the project lead for Content Management System (CMS) application development.

Beverly Hills, CA, US

Assisted in negotiating talent employment, script sale, and film distribution contracts.

San Jose, California, US

Managed and initiated grassroots campaign for "Protect Your Site" a virtual certification program for NAV for Windows NT, Windows 95 and Macintosh Web sites.

Master, Businesses Administration

Bachelor Of Arts, Film Studies