Responsibilies:- Gathered and analyzed business requirements, ensuring alignment with client goals.- Managed project scopes, timelines, and budgets, delivering high-quality solutions.- Acted as the main liaison between stakeholders and technical teams.- Led cross-functional teams using Agile methodologies, optimizing collaboration and productivity.Identified and mitigated risks to ensure successful project delivery.Key Projects:- 3Pilot – AI-powered Document Management: Delivered an AI platform with features like intelligent search, document summarization, and Teams chatbot.- SDCloud - Generative AI Platform: Developing a B2C platform offering generative AI services, enabling users to rent cloud-based servers for tasks like text-to-image generation.

ERP (Start-up Project)- Working directly with customers to analyze requirements in website projects; - Work as a Product Owner: Planning and implementing research and development projects for Odoo ERP products;- Managing and operating the Odoo ERP product research and development team.

Responsibilities: - Collect and analyze the requirements and recommend optimum integrated solutions, ensuring appropriate support for the proposed architecture. - Create specification and design documents: User Requirement Document (URD), System Requirement Specification (SRS), and Feature List (User Stories, Product backlog..) - Acting as the bridge between the client and development team (PM, Developer, QC) to clarify requirements in both business and system analysis views. - Work closely with the development team, requesters, and partners to support product development/presentation/training. - Work with QC to verify that all requirements of the system are fulfilled - Support in testing, and verifying bugs/issues with clients.Project: - Implementation of the Human Resource and Payroll Management System (HRM) in 3 projects: + English center chain with over 1000 users; + The largest Lego store chain in Vietnam with over 1000 users; + Real estate corporation with over 100 subsidiaries, more than 7000 users, integrating HRM with SAP, CRM.

- Implement and maintain ISP network system.- Coordinate troubleshooting and recovery of Access, Core.- Analyze and report system stability.- Participate in the organization of internal activities of the center.- Responsible for building and implementing company-level events with PIC.