Focused on scaling the operations of the software development team and process improvements. Doubled the size of the development team, and established support and testing teams to maximize efficiency of all team members. Improved team output by standardizing processes and leveraging new tools to ensure quality and efficiency of releases with a larger development team and many simultaneous projects. Provided oversight and management to ensure successful completion of customer projects within budget. Developed proposals, performed demos, and provided estimates for new sales opportunities. Contributed to the overall direction and marketing strategy for Q-Action, our out of the box workflow solution. Revamped the performance review process from a rigid numerical rating system to a collaborative process encouraging bi-directional feedback between manager and team member.

Managed the projects and tasks of a team of junior and senior developers. Established two-way feedback dialogue via regular 1 on 1 discussions with team. Provided career development and coaching. Performed annual performance appraisals and determined resulting raises and promotions. Involved in recruiting and hiring process, including assistance with salary and overall compensation determination.Lead the design, development, implementation, and support of customer projects. Contributed to the design and development of Q-Action, our out of the box workflow solution, with a focus on user interface (UI) and user experience (UX).

Lead all phases of the IT project life cycle for the development of content management and business process management applications for large corporations and government agencies.Designed, developed, and implemented a document management and workflow application which processes mortgage loan servicing transactions. The application captures paper documents, faxes, and emails, and performs OCR to automatically route incoming documents for review. The application provides end-user time tracking and extensive productivity reports for managers and supervisors. Additional features include advanced query and workflow monitoring capabilities, integration with line-of-business applications to streamline processing, and a Microsoft Office add-in to facilitate interaction with the document repository.Technologies: IBM FileNet Image Services, SQL Server, Visual Studio 2010, C#, Kofax Ascent Capture, Kofax INDICIUS, AJAX, Web Services, Secure IMAP, XML, Json, JavascriptPerformed as a lead developer of an enterprise-wide correspondence management application for a large government agency. Designed, developed, and implemented complex program modules and provided training to end-users. Designed the application framework to allow the addition of other business modules to utilize its document management and workflow capabilities.Technologies: Oracle Stellent Content Management, Oracle, J2EE, Java, Struts, Servlets, Annotations, JSP, Custom Tag libraries, Ajax, JUnit, Json, XML, Javascript

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Developed and maintained several client/server and web-based document management systems, including Visual Basic and ASP applications. Developed reusable components utilized for several customer projects.

Designed, developed, and maintained Visual Basic front-end applications providing Crystal Reports and database maintenance functionality. Coded Sybase stored procedures in a UNIX environment.