Tom Leon-Grimes Email and Phone Number
Tom Leon-Grimes work email
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Tom Leon-Grimes personal email
My role at Tara and Co is to oversee operational performance, strategy and change across our lettings, tenancy and property management teams and to drive standards of our property portfolio. I am proud to have been previously awarded as the winner of the Housing’s Next Generation Competition in 2022, which was run by the Housing Quality Network, to provide future leaders with the opportunity to develop and showcase innovative ideas and thought leadership. As a qualified Prince2, AgilePM and Housing Management Practitioner, my background also consists of roles within operational and strategic leadership, lettings, service development, assistive technology, independent living, damp and mould, complaints, supported housing, project management, business improvement, data analysis and front-line housing management.All views are my own.
Tara & Co Property Ltd
View- Website:
- taraandco.com
- Employees:
- 14
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Director Of OperationsTara & Co Property LtdRoyal Leamington Spa, Gb
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Associate Director Of OperationsTara & Co Property Ltd Sep 2024 - PresentRoyal Leamington Spa, England, United KingdomMy role at Tara and Co is to oversee operational performance, strategy and change across their teams and property management portfolio.
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Continuous Improvement Lead (Secondment)Orbit Group Sep 2023 - Sep 2024Coventry, England, United KingdomAs Continuous Improvement Lead for the Empty Homes and Lettings department, I am driven to understand business problems and improvement ambitions, working with stakeholders and designing plans to make improvements a reality and improve operational effectiveness. -
Customer Resilience Lead (Secondment)Orbit Group Mar 2023 - Sep 2023Coventry, England, United KingdomOperations Lead for the Damp, Mould and Condensation Taskforce. I led a blended customer service team, overseeing the coordination, customer service, complaints, customer referrals, data and process functions.
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Service Development ManagerOrbit Group Apr 2020 - Mar 2023Stratford-Upon-Avon, England, United KingdomDelivering service improvements and developments to customers and colleagues, for the Independent Living, Support and Service Development department, with over 120 colleagues and 3,000 homes. The functions I oversaw were: coordination, home adaptations, lifeline and warden call systems, data governance and reporting, building remodelling and business improvement implementations. - Customer satisfaction increased by over 9% in one year, through business improvements and service developments- Ran a multi-disciplinary research project to identify new approaches to digital customer engagement- Implemented a bespoke compliance and data reporting function- Successfully championed customer needs on a building remodelling project- Local authority stakeholder management
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Interim Supported Housing ManagerOrbit Group Dec 2021 - Mar 2022Stratford-Upon-Avon, England, United KingdomI took on management of the Supported Housing Portfolio to cover a management vacancy, alongside my existing role. I oversaw all of the operations, contract and team management.
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Housing'S Next Generation WinnerHqn Jul 2022 - Jul 2023London, England, United KingdomI was awarded as the winner of the Housing’s Next Generation Competition 2022, run by the Housing Quality Network in June, to provide future leaders with the opportunity to develop and showcase innovative ideas and thought leadership. -
Senior Project ManagerCitizen Jul 2019 - Apr 2020Birmingham, United Kingdom -
Project Manager (Secondment)Orbit Group Jun 2018 - Jul 2019Stratford-Upon-Avon, Warwickshire, United KingdomImplementation of a new Government policy within Orbit, involving Project Management, stakeholder engagement and process design.
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Business Improvement ConsultantOrbit Group Jul 2016 - Jun 2018Coventry, United Kingdom
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Performance AnalystOrbit Group Dec 2013 - Jul 2016
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Housing AssistantOrbit Group May 2013 - Dec 2013
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Apprentice Housing AssistantOrbit Group Jul 2012 - May 2013
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Business Improvement ConsultantService Matters Uk Jul 2016 - Jun 2018Coventry, United KingdomDelivery of external LEAN consultancy through Service Matters, including innovating process improvements and health checks for the Housing sector.
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Store AssociateStaples Feb 2013 - May 2013
Tom Leon-Grimes Skills
Frequently Asked Questions about Tom Leon-Grimes
What company does Tom Leon-Grimes work for?
Tom Leon-Grimes works for Tara & Co Property Ltd
What is Tom Leon-Grimes's role at the current company?
Tom Leon-Grimes's current role is Director of Operations.
What is Tom Leon-Grimes's email address?
Tom Leon-Grimes's email address is to****@****.org.uk
What skills is Tom Leon-Grimes known for?
Tom Leon-Grimes has skills like Social Housing, Microsoft Office, Microsoft Excel, Customer Service, Performance Management, Project Planning, Data Analysis, Data Entry, Policy, Reporting And Analysis, Microsoft Access, Community Engagement.
Who are Tom Leon-Grimes's colleagues?
Tom Leon-Grimes's colleagues are David French Farla, Fnaea, Student Homes, Sophie Wood, Olga Reynolds Marla, David Quain.
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