Assistant Coach, Eagles Softball

*Instrumental Leader in propelling TrueCar to a $300m+ digital auto marketplace. Joined startup “Zag” as Director of Account Management in 2009. Went public as “TrueCar” in 2014 to improve the car buying experience through the TrueCar Network, including over 500 trusted partners such as USAA, Allstate, Consumer Reports, PenFed, American Express, Geico, etc. *2014- 2022: Started Major Accounts division in mid-2014 solely focused on building and supporting key relationships with executive leadership at TrueCar’s top revenue Clients (at time represented nearly 20% of TrueCar’s revenue). Leader of sales managers and client support specialists focused on deepening relationships and store support. Individual metrics consist of revenue growth and retention, product adoption, monetization, fee and contract negotiations, 24/7 support at the Corporate level. Managed a $25m+ book of business involving monthly fluidity (churn <1.5%).* 2009-2014: Recruited to build, grow and lead a high performance team of 20 account managers. Early adopter responsible for revenue and retention growth; product development and support of automotive dealer Clients in alignment with Company financial and operational goals. Worked with various Partners (USAA; Consumer Reports) consisting of onsite leadership and strategy reviews. Cross Company collaboration with department leaders driving business execution in areas such as contracts (legal), marketing, product launches, finance/account receivables, tech support, and partner operations. Created Customer Experience Team whose mission continues to serve as a direct resource assisting Customers with their car buying experience. Client Base grew from <2000 in 2009 to 10,000+ in 2014.

Led an inbound/outbound acquisition Sales Team for the Yahoo! Online Sales channel consisting of 65+ employees in multiple U.S. locations and offshore delivering on key Yahoo! Sales metrics. Focused on the consultative selling of Yahoo! products such as e-commerce, hosting, paid search and display marketing to small-medium sized businesses. Managed through multiple product releases and adoption often requiring preparation and deliverables such as new compensation plans, training, hiring, redeployment of resources, succession planning, and goal forecasting and setting. Spearheaded the launch of several incremental revenue generating projects for the Sales Team to increase organic growth and value. Developed and mentored sales Supervisors and Managers in driving performance and account management support.

Culver City, CA

Diamond Bar, CA

*Merged with Household Finance

New York, NY