Cultivated and preserved the TDO Organization's culture, delivering sustainable results year over year.Led cross-functional teams in R&D, Customer Services, Marketing, and Sales to provide exceptional products and services, enhancing revenue streams and improving quality of care in the Endodontic dental specialty.Implemented scalable product offerings to support dental practice groups (DSOs), enabling rapid growth and generating significant recurring revenues.Shifted the company's portfolio to 80% recurring revenues, ensuring long-term stability and growth.

Fostered a high-performance, collaborative culture that drove sustained growth and led to the successful acquisition of the organization.Transformed the product and service portfolio, increasing recurring revenues to comprise 60% of total revenues.Inspired and empowered development, support, marketing, and sales teams to deliver exceptional products and services to a diverse customer base of over 1,500 clients.Coordinated and hosted multiple User Group Meetings, engaging 400+ attendees and showcasing future product functionalities.Successfully managed the acquisition process, negotiating terms, executing due diligence, and ensuring seamless employee retention and succession.

Led high-performing teams in R&D and Support, delivering top-quality products and services to a global customer base.Designed and implemented robust LAN and WAN infrastructures, enabling real-time cloud services for over 1,000 customers worldwide.Identified and implemented business reengineering initiatives, significantly enhancing company profitability.Drove revenue growth by designing and implementing exclusive CBCT Digital Imaging integration modules, resulting in an additional $500K in revenues.Architected and deployed a cloud-based Customer Relationship Management (CRM) system, seamlessly integrating licensing, recurring fees management, and ticket handling.Optimized software development processes through new source code control and deployment architecture, boosting productivity.

Developed multiple modules of TDO software in C#, VB6, VBA, and MS SQL Server, enhancing functionality and user experience.Automated SQL Server replication services for offices with multiple locations, ensuring real-time data synchronization.Investigated, designed, and developed conversion tools from main competitors, significantly improving market share and increasing revenues.Created and designed cloud-based office Intranet services with ASP.Net and MS SQL Server, facilitating collaboration and information sharing.Developed seamless integration to fully synchronize financial information with QuickBooks, streamlining financial processes.Provided network administration and technical support for local and remote offices, ensuring smooth operations for TDO customers.

Provided expert guidance on implementing virtualization using VMWare infrastructure solutions, driving efficiency and cost savings for multiple organizations.Developed customized and integrated applications with SAGE MAS 500 and MAS 90, optimizing application performance across SQL Server, C#.Net, and VB6.Created a comprehensive inventory application in C# and SQL Server, seamlessly integrated with SAGE MAS 500.

Managed a team of developers, IT professionals, and technical support representatives, ensuring smooth operations and high productivity.Defined and implemented Information Systems policies, procedures, best practices, and guidelines, promoting efficiency and adherence to standards.Administered contracts related to Information Systems, optimizing vendor relationships and ensuring cost-effective solutions.Oversaw a $500,000 Information System budget, allocating resources effectively to support business objectives.Migrated legacy email systems to MS Exchange, improving communication and collaboration across the organization.Administered MS Exchange Server on the Brazil site, ensuring reliable email services for this branch.Configured and managed LAN and WAN infrastructures across two states in Brazil, implementing secure VPN connectivity using Cisco infrastructure.Managed and maintained systems developed on Visual Basic 6, Clipper, Access, and SpeedWare (HP Mainframe), ensuring high performance and availability.Coordinated telecommunication projects, including PBX installation and maintenance, enabling efficient and reliable communication.Developed Financial Application Systems on Speedware 7 & MPE ix & HP 3000 mainframe, improving financial processes and accuracy.Designed, implemented, and managed UCAR Brazil's LAN and WAN infrastructures, ensuring efficient and reliable communication and data transfer.Migrated Netware network to MS Windows NT 4.0 Server, enhancing network performance and security.Developed Treasury Application Systems on Visual Basic 6 & Access, improving financial management and reporting.Procured and implemented HR System, including ISO9000 procedures for training, streamlining HR processes and ensuring compliance.Developed ISO9000 System for Q&A product certification on Visual Basic & Access, improving quality control processes.