Digital Envoy leads IP geolocation, proxy detection, and device intelligence, empowering global organizations to enhance advertising targeting, spend verification, risk mitigation, and digital media optimizations.-Lead 5-person CSM team to achieve 92% gross retention rate, surpassing industry benchmarks through strategic leadership, team management, and account oversight for top-tier clients in advertising, security, and analytics.Generate $1.9 million in 2024 expansion revenue as individual contributor, driving client advocacy and strategic account growth through proactive planning, gap analysis, mid-cycle business reviews, and value-driven renewals.Spearhead 400% annual contract value growth to $500K, exceeding 2x product revenue forecasts by leveraging executive feedback and data-driven business case internally to reallocate engineering resources.Secure multiple six-figure multi-year renewals with top-tier U.S. and international digital marketing clients focused on advertising targeting, spend verification, and risk mitigation leveraging geolocation software and data insights. Reduce client time-to-value by 20% through authoring client success playbooks, templated communications, and enhanced reporting, boosting internal collaboration with sales and team morale.Foster ‘data-for-good’ initiative growth through effective client liaison, partnership development, and technical management efforts resulting in viral press coverage and scholarly literature inclusion with academic institutions.Empower team members with one-on-one coaching and experiential learning, enhancing their strengths and resulting in consistent positive feedback from internal & external executives across sales, marketing, product, and engineering.

HYP3R is an award-winning (Cannes Lion) marketing technology specializing in location-based intelligence and near realtime customer engagement capabilities.-Captured 35 new SMB partners through strategic education and consultation, empowering marketing decision-makers to maximize platform solutions, grow marketing metrics, and capture data-driven user stories.Obtained 95% social media engagement rates by developing and implementing a platform user playbook for premier customer partner, enabling timely intelligence, curated user outreach, and data-driven location marketing strategy.Earned $150,000 enterprise renewal by co-leading a team focused on synthesizing user data and insights, presenting actionable recommendations to VP and C-level executives to ensure seamless partnership continuity.Authored a platform white paper outlining data-driven engagement strategies and best practices, sharing expertise and empowering partners to optimize their geolocation platform experience.Served as a trusted social intelligence marketing expert, providing guidance and thought leadership during accelerator programs and conferences, establishing increased credibility and trust with current and prospective partners.

Full-time employment offer extended and accepted, a result of the project's impact and success, securing enterprise renewal with account expansion.

Full-time employment offer extended following internship, but declined due to university program requirements for in-person attendance on campus for capstone research project in the final semester.