Leading Talent Acquisition at Hilton Grand Vacations, my expertise lies in streamlining high-volume recruitment processes and fostering top talent pipelines for Call Center Operations. With a proven track record in volume hiring, my role involves a strategic blend of sourcing, interviewing, and onboarding, ensuring that we meet the dynamic needs of the organization with efficiency and agility.Previously, as a Call Center Manager, I honed my skills in training and motivating teams to excel in customer service. This experience is integral to my current position, where I apply my knowledge to enhance our recruitment practices and support our commitment to service excellence. By leveraging key performance indicators and implementing best practices, our team consistently achieves outstanding results in talent acquisition and operational success.
Listed skills include Surveillance, Asset Protection, Loss Prevention, Physical Security, and 22 others.