- Understand key shipping routes, particularly in Jakarta (Indonesia), Shekou (Hong Kong), Mundra and Pipavav (India), Auckland (New Zealand), and Shanghai (China), Arab Emirates enhancing proficiency in optimizing route planning and cargo coordination.- Receive container loading plan from customer service operations to release FCR to shippers.- Manage the smooth flow of shipping operations by meticulously receiving and processing shipping instructions from shippers, while ensuring accurate submission of shipping instructions and VGM to shipping lines.- Facilitate the release of Bills of Lading (BOLs) and Forwarder's Cargo Receipts (FCRs) to shippers and consignees, showcasing a commitment to precision and adherence to industry protocols.- Demonstrate adeptness in utilizing the CargowiseOne system to diligently update and manage vital information related to shipments.- Proactively inform stakeholders of any changes in shipments and ensuring seamless communication between carriers, co-loaders, and customers.- Proactively manage and provide reminders for key milestones, contributing to the timely execution of critical tasks and compliance with shipping timelines.- Collaborate effectively with shippers to gather essential documentation, including invoices, packing lists, and certificates of origin (CO), streamlining the dispatch process to the destination.- Support other operators in releasing FCR(s)

- Received documents from shippers.- Checked, incorporated, and submitted documents (invoice, packing lists, and CO) to the global team, ensuring the fulfillment of KPIs.- Assisted in typing and releasing bills (forwarder certificate of receipt) to shippers.

- Updated shipments tracking and tracing processes and promptly notify supervisors and operators of discrepancies that may arise- Input data to CW1 systems to ensure correct time in CW1 processes- Assisted in creating documents (HAWBs, MAWBs, Booking Confirmation, Manifest).- Comprehend the comprehensive process of air export forwarding, awareness of multiple airlines and the potential issues that lead to departure delays

- Assisted 4 teachers in Microeconomics, Macroeconomics, and Leadership- Conducted 4 assignments and 2 quizzes each semester- Tutored for 100 students each semester - Achievements: obtained 95% of tutored students scored over 70 in exams and 96% good responses

- Proposed strategic planning, directions, and performance tracking- Managed events and students' activities of school of business such as Welcome Freshmen, BAB Camping Trip, BAD Amazing Race, BAH Sport Festival, Spring and Summer Volunteer Campaign- Prepared and optimized tax invoices and budget- Communicated and negotiated with other parties (School of Business, and Clubs)- Recruited and developed different types of trainings for 10 logistics new members- Achieved the most outstanding activities youth union- certificated by HCM - VNU

- Talkshow: How to survive in IU- Shared university experience with more than 60 freshmen participations- Gave advice for freshmen in studying and extra-curricular activities

- Supported 2 projects of calculating and forecasting in Agriculture products from 2020 to 2023- Researched, collected, tracked and validated data for calcualtions to forecast the growth and evaluate drivers and barriers of the market- Performed about 200 cold calls & arranged interviews with key managers- Performed 18 in-depth interviews and supported senior consultants in conducting 20 key managers interviews, reaching 110% of target respondents.

- Organized the event with more than 800 students and budget of 100 milion VND - Reduced 6 million cost for hiring the hall after negotiation- Planned for selling landyards and bottles, reaaching 500 units of sales- Maintained and bolstered team motivation, commitment, and engagement by organizing a variety of internal activities (dance, theatre performances, conversations, and team meals).- Prepared and ensured the general timeline and checklists for the project- Achieved 97% of satisfied responses from participants and earned 18 milion VND

- Communicated with Marketing to estimate cost for materials with 50 participants- Managed budget and costs for the project to ensure quality items and cost efficiency- Managed inventory and reused items in the warehouse to optimize costs- Negotiated with suppliers to reduce the costs- Achieved 20% cost reduction compared to budget