Te Aparangi Thompson Email & Phone Number

Sydney, Nsw, Au

Bankstown, New South Wales, Australia

- Develop and implement community engagement strategies and community development projects in targeted areas and communities aimed at achieving sustainable, inclusion focused outcomes for people with disability- Introduce initiatives underpinned by the LAC approach that increase inclusion, build capacity and increase the participant's utilisation of NDIS services- Facilitate and promote culturally responsive capacity building workshops, for NDIS Participants and the community- Maintain strong stakeholder relationships and provide people with relevant information and connection to mainstream and community services including opportunities for economic participation- Partner with community leaders and people with disability, their families and carers through community consultations to build on community assets and lead to sustainable inclusion focused outcomes- Build and maintain acitivty reporting to inform business improvement strategies

- Creating and nurturing corporate and community partnerships to support and expand our mission.- Developing and executing business strategies that align with our goals for community development.- Oversee the drafting, review, and submission of high-quality grant proposals, ensuring they align with funder priorities and organisational objectives.- Determine resource needs for programs and allocate funds efficiently across various projects and initiatives.- Manage bookings, such as venues, travel arrangements, and equipment rentals for all events and activities.- Provide regular updates and reports to senior leadership on the financial status and strategic progress of projects.- Championing initiatives that enhance diversity, inclusion, and equitable policy-making within the community.I am committed to driving positive change and empowering communities through innovative strategies and inclusive practices.

Promote culturally competent family intervention by better equipping DCJ Caseworkers with cultural information and language support whilst working with CALD families in NSW

• Develop and implement Menulog's diversity and inclusion strategy for ANZ, including initiatives to increase the representation of diverse groups in our workforce, foster an inclusive culture, and eliminate bias in recruitment and retention practices.• Collaborate with HR, Talent Acquisition, and business leaders to integrate diversity and inclusion into all aspects of our talent management processes, including recruitment, onboarding, development, and performance management.• Engage with Menulog's employee resource groups (ERGs) to support their initiatives and provide guidance on best practices for advancing diversity and inclusion within their communities.• Partner with external organisations and community groups to build relationships and drive Menulog's diversity and inclusion agenda externally.• Create and deliver training and development programs to increase awareness and understanding of diversity and inclusion issues among Menulog employees.• Establish metrics to measure the effectiveness of our diversity and inclusion initiatives and provide regular reporting to senior leadership.

Sydney, New South Wales, Australia

Fostering a diverse and inclusive culture at Menulog ANZ through leading training sessions, delivering seminars, creating communications, and organizing events that promote Diversity and Inclusion.

Sydney, New South Wales, Australia

Leveraging the Voice of Customer (VOC) to drive business transformation, improvement and optimise operational efficiency while enhancing customer experience. Strong analytical and problem-solving skills, financial acumen, and a passion for utilizing and understanding cutting-edge technology. Skilled in Communication, Data Analysis, Call Center Administration, Creative Content Creation, Employee Engagement, Stakeholder Management, and Project Management.

Sydney, New South Wales, Australia

Successfully migrated MNC data from legacy systems to new platforms while providing comprehensive post-implementation support, monitoring error trends and resolving integration issues. Proven ability to lead multiple cross-market deployment projects simultaneously.

Sydney, Australia

Spearheaded the integration of travel requirements, preferences, and rules into a cutting-edge SaaS travel and expense technology, ensuring seamless implementation and training for external stakeholders. Delivered ongoing support as the trusted advisor for the business. Skilled in utilizing Serko-Zeno/Classic, Tramada, Sabre, and API technologies.

Sydney, Australia

Streamlined travel management and built travel compliance frameworks and policies for SME and Multinational companies. Acquired new business partnerships to support business growth and development.Leveraged marketing strategies and campaigns to drive new business opportunities and increased value propositions for potential new clients.

Sydney, Australia

Managed staff banking services, including retention, fraud resolution, insurance, and general banking support. Utilized customer feedback to foster a culture of ongoing improvement. Provided operational expertise as a SME, conducting training and serving as a team leader during onboarding and relief.

Sydney, Australia

Oversaw event bookings and set up for a multi-tiered venue, ensuring a premium customer experience for valued guests. Trained new staff, expertly managed daily operations, and promptly addressed customer inquiries via phone and online.

Sydney, Australia