Tea Hanke Email & Phone Number

Lincoln, Nebraska, United States

• Build 100+ monthly bills tailored to members utilizing Bill Highway accounting software to maintain chapter funding• Code weekly transactions and adjust account balance spreadsheets by analyzing card purchases to provide chairs and officers with up-to-date information• Organize and update semesterly budgets for chapter leadership using Excel to allow efficient financial planning• Consult with chapter advisors daily via email and one-on-one meetings to discuss chapter financial trends and determine ways to improve• Communicate with 100+ members weekly via Slack regarding billing information and expectations, as well as answer individual questions to provide clarity on financial obligations

Omaha, Nebraska, United States

• Provided quality customer service by guiding customers through menu selections and accommodating special requests to enhance the customer experience, leading to positive reviews and repeat business• Handled high volumes of orders during peak hours by staying calm under pressure, prioritizing tasks, and adapting as necessary to ensure timely service and customer satisfaction• Collaborated closely with a team of 9 to maintain a harmonious work environment by communicating effectively and sharing the workload to foster a positive team dynamic and improve overall efficiency and morale• Managed over 150 daily cash and card transactions accurately and efficiently, maintaining a balanced cash register, double-checking orders, and providing correct change to build trust with customers and managers and prevent errors

Gretna, Nebraska, United States

• Enforced safety rules and guidelines throughout the pumpkin patch by assisting guests with a variety of attractions to prevent accidents and promote a family-friendly atmosphere• Oversaw 10 attractions, including the jumping pillows and zip lines, to monitor crowd flow and create a positive experience for visitors of all ages• Advised visitors on the best way to navigate the pumpkin patch and gave recommendations for the most fulfilling experience