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Tom Acker Email & Phone Number
Senior System Engineer
at
University of California
1 work email found
@verizon.net
9 phones found area 469, 310, 214, 972, and 303
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior System Engineer
Location
Laguna Beach, California, United States
Who is Tom Acker? Overview
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Quick answer
Tom Acker is listed as Senior System Engineer at University of California, based in Laguna Beach, California, United States. AeroLeads shows a work email signal at verizon.net, phone signal with area code 469, 310, 214, 972, 303, and a matched LinkedIn profile for Tom Acker.
Tom Acker previously worked as Senior Systems Engineer at Priority Management and Senior Support Engineer at Microsoft. Tom Acker holds Bsba, Finance from University Of Denver.
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Email format at University of California
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*@verizon.net
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Profile bio
About Tom Acker
Microsoft Corporation 14 year veteran recognized for driving team-oriented solutions particularly in critical or crisis focused, high business impact issues. Extensive experience in design, implementation and administration of Enterprise HA class IT solutions. Subject Matter Expert: Exchange 4 – 2019 On-Premises, Hybrid, and Online; Windows Server NT – 2019, Active Directory and Azure Active Directory Co-existence using AADConnect & ADFS, High Availability Solutions, Security Vulnerability Identification and Remediation. Excellent communication skills, business acumen and a polished, highly-professional demeanor. Exchange Mailbox Migration Managing Office 365 Addressing Managing Hybrid Connections Managing Hybrid Recipients Office 365 Analytics Exchange Online Office 365 Information Directory Synchronization Active Directory Federation Services Delve Basic Mobile Management Managing Identities Tenant Management Managing User Accounts Managing Exchange Online Mail Flow Managing SharePoint and OneDrive for Business Planner and Tasks Managing Video Managing Groups Teams Basics Managing Teams Managing Teams Calling and Devices Managing Clients Managing Devices Managing Data Governance and Compliance Managing eDiscovery Managing Data Loss Prevention Managing Information Protection Managing Auditing and Reporting Power Platform Managing Tenants with PowerShell and the Microsoft Graph Beyond Mail Flow Rules, Email Signatures, and Auto RepliesSpecialties: Windows Server NT, 2000 2003 2008 2012 2016 2019Exchange Server 4 through 2003 2007 2010 2013 2016 2019Active Directory Architecture, Deployment, & MaintenanceDisaster Recovery, Bluescreen DebugCluster - High Availability, Hyper-V & VMWare VirtualizationSetup and Deployment - Including HP, Dell, IBM Remote Installation Services / Windows Deployment ServicesData Protection Manager, HBA + SAN technologiesNetworking (TCP/IP DNS DHCP), User Dump debugging Disk Recovery, Terminal Services, SQL, IIS
Listed skills include Virtualization, Servers, Active Directory, Windows Server, and 43 others.
Current workplace
Tom Acker's current company
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8 roles · 49 years
Tom Acker work experience
A career timeline built from the work history available for this profile.
Senior System Engineer
CurrentLead for Microsoft Exchange & 365 in mixed multivendor environment – Google, and Unix for 100K+ users. On-premise upgrades from Exchange 2010 – 2013 – 2016. Test environment for 2019.Remediation of failed Exchange 2010 on premise to O365 migration, including actions to eliminate daily and weekly downtimes to 99.9% uptime in first 90 days on staff. Upgrades to on-premise 2013 and 2016 Exchange servers providing three way High Availability synchronized using AADConnect and user authentication via ADFS. Elimination of multiple single points of failure in message delivery (routing) and client access (authentication) while simultaneously improving security and vulnerability exposure.
Oct 2016 - Present
Senior Systems Engineer
Consultant providing high level design, implementation, and problem resolution services focused on messaging technologies and accompanying OS, storage, and hardware matters. Expert in quickly resolving critical server down situations including bluescreen debugging and disaster recovery. Subject Matter Expert in Windows Failover Clustering, Virtualization, and Data Protection Manager. Most significant engagements:Chief Messaging Technologist responsible for resolving design weaknesses and architecting upgrade to messaging technologies for 8,000 users at major metropolitan county government.Senior Systems Engineer at California’s largest private medical group. Responsible for redesigning, implementing, and maintaining Exchange 2003/2007/2010 migration, including developing cross-forest migration for affiliates in Nevada, Florida, and New Mexico.
2011 - 2016
~5 yrs
Senior Support Engineer
Tier 3 Escalation Engineer for Windows Server operating systems. Partnered with Administrators at Microsoft's largest customers in resolving significant Windows O/S issues. Widely known for resolving escalated issues, training, and on-site consulting. Expert in quickly resolving critical server down situations including bluescreen debugging and disaster recovery. Subject Matter Expert in Windows Failover Clustering, Virtualization, and Data Protection Manager.• Achieved 81.1% “Very Satisfied Overall” rating for support provided (vs. company goal of 75%) on 359 independent customer surveys over past six years. 99.4% reported issue resolved, and 93.3% rated Engineer Satisfaction at seven or better, on a nine point scale.• Led virus remediation team (8 MS internal and on-site resources) which saved one of the world’s largest retailers well over $840M. Customer team approximated 15 additional engineers. Unraveled virus infections affecting 280 SQL, Exchange, Inventory Tracking, and CRM clustered servers. Prior to my engagement, customer had intended to rebuild all affected servers. • Resolved outage affecting 120,000 users who were not receiving their email at a leading Telecom/Mobile Handheld Devices provider. Company and hardware vendor engineers were unable to bring a five node cluster server online following a failure, for four hours. Determined cause and solution quickly, and, after 45 minutes all five nodes were up and delivering mail.• Blog principal for MS official Team TechNet site, Ask the Core Team. Feedback from Senior Product Group Developer: “praises passed around for the quality of the Hyper-V posts being shared on the blogs. MVPs are gobbling those up!!”• Contributor and Reviewer for 2005 Virtualization Resource Kit and 2008 Hyper-V Resource Kit.http://www.microsoft.com/learning/en/us/book.aspx?ID=11842&locale=en-us
2003 - 2011
~8 yrs
Team Manager
Responsible for team of Engineers with diverse educational and cultural backgrounds. Achieved exceptionally high customer satisfaction ratings as well as employee ratings/feedback. Team had highest Customer Satisfaction results for all of MS Product Support in 2002. Results accomplished by developing camaraderie, team spirit, and clear 360 degree communications. Recruited to Windows team for 2003 launch.
2000 - 2003
~3 yrs
Support Professional
Supported Exchange Server E-Mail environments for Microsoft enterprise clients. Specialist in Internet Mail (SMTP) and interoperability with non-MS Mail Systems including Lotus Notes, Novell GroupWise, and X400.
1997 - 2000
~3 yrs
Adjunct Instructor
Microsoft Official Curriculum Courses for Networking, Windows and Exchange. Achieved 95% highest participant review scores and 98% of students employed in IT industry within six months of program completion.
1998 - 2000
~2 yrs
Senior Advisor
Acker Consulting Inc.C-level advisor to organizations. Primarily Crisis Managemnt (Turnarounds). Enhance profitability through improvements in management information systems, financial management, and personal effectiveness.National Bank of Canada Group Vice PresidentNational Bank of Canada is a top tier Canadian commercial bank (nbc.ca): 40K employees, $300B. Position on third tier from CEO, responsible for direction of all activities related to the bank’s under-performing corporate loan portfolio in the US, including creation and management of 17 subsidiaries, entailing all activities from Board of Directors to IT implementation.Wells Fargo BankAssistant Vice PresidentInvestment Advisor to Fortune 1000 companies in the Energy industry. Recruited out of college for Management Training Program and became member of corporate lending team following year.
1978 - 1996
~18 yrs
2 education records
Tom Acker education
Bsba, Finance
University Of Denver
Advanced Technical Education Center
Southern Methodist University
FAQ
Frequently asked questions about Tom Acker
Quick answers generated from the profile data available on this page.
What company does Tom Acker work for?
Tom Acker works for University of California.
What is Tom Acker's role at University of California?
Tom Acker is listed as Senior System Engineer at University of California.
What is Tom Acker's email address?
AeroLeads has found 1 work email signal at @verizon.net for Tom Acker at University of California.
What is Tom Acker's phone number?
AeroLeads has found 9 phone signal(s) with area code 469, 310, 214, 972, 303 for Tom Acker at University of California.
Where is Tom Acker based?
Tom Acker is based in Laguna Beach, California, United States while working with University of California.
What companies has Tom Acker worked for?
Tom Acker has worked for University Of California, Priority Management, Microsoft, Smu Continuing & Professional Education, and National Bank Of Canada.
How can I contact Tom Acker?
You can use AeroLeads to view verified contact signals for Tom Acker at University of California, including work email, phone, and LinkedIn data when available.
What schools did Tom Acker attend?
Tom Acker holds Bsba, Finance from University Of Denver.
What skills is Tom Acker known for?
Tom Acker is listed with skills including Virtualization, Servers, Active Directory, Windows Server, Hyper V, Dns, Disaster Recovery, and Microsoft Exchange.
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