Teagan Ratterman Email & Phone Number

Florence, Kentucky, United States

Florence, Kentucky, United States

During my internship with the Florence Y’all’s, I gained hands on experience in group sales and hospitality management. My role consisted of catering for the hospitality groups who booked upstairs seating, to ensure an ideal, enjoyable ballgame experience for guests. I occasionally worked the private upstairs bar and other positions on the lower level when necessary. Additionally, I improved on my sales skills by making cold calls to potential clients, successfully driving group sales and… Show more During my internship with the Florence Y’all’s, I gained hands on experience in group sales and hospitality management. My role consisted of catering for the hospitality groups who booked upstairs seating, to ensure an ideal, enjoyable ballgame experience for guests. I occasionally worked the private upstairs bar and other positions on the lower level when necessary. Additionally, I improved on my sales skills by making cold calls to potential clients, successfully driving group sales and contributing to the success of the team’s events. This role has further enhanced my abilities in customer service, sales, and hospitality management in a quick-paced sports environment. My dedication and high quality performance were recognized when I was honored “Intern of the Week” within the first half of the season. Show less

St Matthews, Kentucky, United States

While working at the St. Matthews location, I played a key role in ensuring a seamless, enjoyable dining experience for takeout customers. My responsibilities included accurately taking and preparing orders through phone, DoorDash, and the Drake’s app, efficiently packaging meals, and providing exceptional customer service to all customers. I worked closely with our kitchen staff to ensure timely delivery of meals, maintained an organized work area, and handled transactions with precision. This… Show more While working at the St. Matthews location, I played a key role in ensuring a seamless, enjoyable dining experience for takeout customers. My responsibilities included accurately taking and preparing orders through phone, DoorDash, and the Drake’s app, efficiently packaging meals, and providing exceptional customer service to all customers. I worked closely with our kitchen staff to ensure timely delivery of meals, maintained an organized work area, and handled transactions with precision. This role sharpened my multitasking abilities, attention to detail, and commitment to the satisfaction of customers in a fast-paced environment. Show less

Prospect, Kentucky, United States

I began my journey at DQ as a team member in June of 2020, where I quickly demonstrated my strong work ethic and dedication. After 4 months, I was promoted to shift manager, a role I held for the following 2 years. In this position, I took on greater responsibilities including overseeing daily operations of the store, managing staff, and guaranteeing a high level of customer satisfaction. Additionally, I was responsible for inventory control, cash management, and training new employees, while… Show more I began my journey at DQ as a team member in June of 2020, where I quickly demonstrated my strong work ethic and dedication. After 4 months, I was promoted to shift manager, a role I held for the following 2 years. In this position, I took on greater responsibilities including overseeing daily operations of the store, managing staff, and guaranteeing a high level of customer satisfaction. Additionally, I was responsible for inventory control, cash management, and training new employees, while maintaining compliance with health and safety standards. My time in this role honed my leadership, problem-solving, and team-building skills in a dynamic, extremely fast-paced environment. Show less

Sports Administration, Sports Media And Promotions, Second Year

Activities and Societies: Society of Sport Leaders Director of Operations (2023-24) Society of Sport Leaders President (2024-25)

Education record

Activities and Societies: Freshman volleyball team, RAK Club, Honors and Principal’s List