Teagan Clarkson Email & Phone Number

Eight Mile Plains, Queensland, Australia

Brisbane, Australia

• Received 98% in positive feedback from customers and always strive to maintain customer relationships
• Excellent customer service, assisting customers with personal requests, going the extra mile for elderly customers, regularly returning escaped dogs and engaging in the community social media group for the delivery.
• Rearranged and prioritised routes, parcel recording and van packing methods to maximise deliveries in most efficient time, saving approximately 7+ hours per week compared to previous routes and methods
• Worked 1-2 extra days per week during peak seasons, receiving company bonus of appreciation each year
• Manager received 3 personal appreciation letters for efforts
• Excellent time management, performing up to 200 deliveries per day to commercial properties and residential homes

Brisbane, Australia

• Thriving under high pressure environments, with 500+ portraits taken at formals and fast paced weddings whilst maintaining quality standards
• Handled over 80 sales calls per day after formals, giving friendly and polite service which resulted in an average of 50% extra sales
• Multifaceted clerical tasks (e.g. data entry, filing, records management and billing)
• Managing bookings, calendar events, liaising with schools to organise formal times and locations
• Provided marketing recommendations, including an increase of 3hrs per week in social media interaction

Brisbane, Australia

• Handled 50+ calls and emails daily, with duties such as signing up new customers, retrieving customer data, presenting relevant product information, tracking shipments, and giving product usage advice
• Created a new data collection and follow up process idea to implement marketing strategy at trade shows which resulted in approximately 50 new customers
• Memorised entire line of company products and services, including prices and special discounts
• Gave customers detailed advice on how to use and market products to their clientele
• Remained courteous and calm at all times, even during customer displeasure, and was commended on my ability to defuse difficult situations
• Awarded for ability to absorb and implement knowledge learnt during personalities and communication training workshops

Brisbane, Australia

• Handled up to 100 customer interactions per day, giving detailed, personalised, friendly & polite service to ensure customer retention
• Memorised all company products and services to answer customer questions quickly and efficiently and make relevant up-sells
• Receive source data such as customer account information and enter data into various customer service software
• Trained 3 new employees in customer service script recitation, conflict resolution, and data entry practices

Diploma, Photo Imaging

Education record