- Managed the social media marketing for clients, generating over $10 million annually, contributing to a 15% increase in revenue year-over-year- Exceeded social media growth targets by 25% on average, boosting engagement rates by 40% within six months- Leveraged analytics, boosting account reach by 2,299% in the past 30 days, resulting in exponential audience growth- Led B2B marketing, SEO, & personal branding strategies to generate over 1,000+ leads within a month through digital & in-person marketing - Generated millions of views across all platforms for a diverse client portfolio, with page & profile reach of 1.2K% from the 1st to 2nd quarter

- Assisted in content curation for multiple clients, managing up to 90 monthly posts across various social media platforms, resulting in a 250+% increase in account reach in the past 30 days- Delivered weekly analytics to clients and teams, providing insights on video performance, engagement, and brand development, which led to a 35% improvement in engagement rates- Specialize in curating viral content and crafting compelling hooks, contributing to a 200% increase in video views and enhancing clients' brand identities across Instagram, TikTok, and YouTube

- Thrived in a fast-paced environment by quickly adapting and obtaining a top position 75% faster then the average employee- Built strong, loyal relationships with customers & increased revenue due to returning customers spending up to 67% more than new customers - Resolved customer inquiries & conflicts to achieve 100% satisfaction by providing expert guidance when necessary - Delivered prompt, precise customer service while helping all teams or individuals in my workplace, recognizing their unique roles

- Addressed member inquiries and concerns until 100% satisfaction was obtained by customers- Continuously provided professional support to the Assistant Manager and Manager when extra assistance was required - Monitored and analyzed club member data to maintain a welcoming, friendly environment for all members and guests- Managed front desk operations, including answering phone inquiries, checking in new members, updating accounts, conducting tours for prospective members, and processing membership cancellations, ensuring seamless service and satisfaction

- Demonstrated expertise in a fast-paced environment, delivering outstanding customer service & managing high-volume transactions efficiently, contributing to a 50% or higher increase in customer satisfaction scores- Played a key role in launching a new café, overseeing initial setup & operations, which has grown into a thriving business with a 30% increase in customer base within the first year

- Successfully managed a team of three associates to streamline and expedite the SureStaff recruitment process- Implemented a new, more efficient recruitment method, enhancing overall hiring effectiveness by 20%- Led local awareness campaigns, boosting SureStaff's visibility by 50% to attract top talent - Increased B2B sales and successfully recruited over 250 candidates, significantly improving workforce outcomes

-CPR certified