Teagan Jones Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Successfully plan, deliver and execute an integrated National Learning and Development program, managing a portfolio of events including:
• National Residential Conference
• Lender Splendour Series
• Melbourne Business School webinar Program
• Compliance webinar Series
• Empower Series (webinar + workshops)

Melbourne, Australia

• Responsible for the ACC Australia Events Calendar, including managing the National and State Conferences (5 per year) and overseeing the CPD and Social Events (approx 150 per year) and junior events role
• Manage registrations, event operations, assisting with marketing campaigns and general project management
• Coordinate the Programming Committees for all conferences to deliver high quality content that suits the needs of in-house lawyers, including speaker management
• Managing the COVID-19 requirements for the organisation, including the ‘pivot’ to virtual events (webinars and conferences) and policy writing and implementation

Melbourne, Victoria, Australia

Melbourne, Australia

• Problem solving role that represents the Festival on behalf of the Management Team
• Provides support to Department Managers, especially in regards to staff and volunteer management
• Manages the escalation of shift no shows within the 1,400 staff and volunteer pool

Supernatural Amphitheatre, Meredith

• Managing Sign In Department, where all staff and volunteers (almost 1,400) must sign in and out of their shifts via an online system, and all workers are checked to be workplace appropriate.
• Overseeing the ‘Volunteer’ department of 450 people, including filling shifts, dealing with staff issues and ensuring that all shifts are filled throughout the weekend.
• Responsible for a team of 14 paid staff, including rostering, supervising shifts and approving pay.

Melbourne, Australia

• Management and maintenance of the Customer Relationship Management System
• Assist with member queries.
• Responsible for the coordination of all events and bookings within the VHA space
• Assist in the planning and coordination of all VHA events

Melbourne, Australia

• Split role between assisting the Facilities Manager and working on the Guest Relations desk (reception).
• Conduct Daily, Monthly and Quarterly inspections of the company workspaces and managing any relevant Work Orders.
• Liaising with numerous suppliers on day-to-day issues, as well as long-term major projects.
• Meet and greet all clients and visitors, manage all incoming calls, which include the Melbourne switchboard and internal.
• Coordination of all Meeting Rooms including booking, confirming all requirements (including catering and Audio Visual), and managing a seamless on the day experience.

London, United Kingdom

• Responsible for the Welcome Services for the Uxbridge office, working on the front desk ensuring all visitors, both clients and internal, have a positive experience.
• Booking and assisting with any meeting room requests using the CABS booking system, from small internal to 60 client events, booking catering, assisting with AV requirements and managing any on the day issues.
• Responsible for all temporary access cards, for staff, visitors and contractors.
• Joined the Uxbridge ‘Young Professionals Network’ and assisted with event planning and logistics.
• Achieved PwC Award 2015 for exceptional customer service and positive brand representation

Etihad Stadium, Melbourne And Olympic Park

• Supervising all food and beverage aspects of functions, ensuring the highest standard of service.
• Functions of up to 1,250 people, including 3 course sit down, conferences and cocktail style.
• Liasing with client during function, including timings, dietary requirements and problem solving
• Supervising a staff of up to 95 including all tasks, breaks and ensuring staff costs are kept below a certain percentage.
• Leader roles for the 2013 Grand Final Breakfast (3,500 people), 2014 Darts Invitational (4,500 people) and the Rolex Sponsor Marquee at the 2014 Australian Open.
• Achieved ‘Ace of the Day’ at the 2014 Australian Open, and ‘Worker of the Week’ on occasions through the football season.

Etihad Stadium, Melbourne

• Managing Victorian Events from planning to execution, including corporate and fan based events
• Processing and handling all enquiries for Victorian Memberships
• Managing and improving relationships with various stakeholders, including coteries/social Groups, Cheersquad and Fitzroy Football Club
• Responsible for all Merchandise for Victoria – including stocktakes, creating floats and packing merchandise for match days
• Increased the Player Sponsorship program by 110% in 2012.

Fitzroy, Melbourne

Diploma Of Events

Certificate Of Vce