Teaghan Phillips work email
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Teaghan Phillips personal email
With a lifelong passion for maximizing beauty and functionality, making the shift to UX design felt very natural to me. Having spent years supporting individuals through challenging circumstances as a youth advocate and bilingual paralegal for asylees, I understand just how impactful clear, simple interventions can be. As a result of this experience and my time in Customer Care, I am practiced in listening to and solving for client needs as well as understanding the systems at play. I find great joy in problem solving and world-building; my mission is to craft accessible, human-centered solutions that not only captivate visually but also make the world a bit easier to navigate.
Fat Pencil Studio
View- Website:
- fatpencilstudio.com
- Employees:
- 7
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Visual Story DesignerFat Pencil StudioUnited States -
Ux ConsultantTony'S Mobile Vet Jul 2024 - Aug 2024London Area, United KingdomWorked with two colleagues to conduct a comprehensive UX audit of the Tony’s Mobile Vets corporate site including: - Heuristic Evaluation - Accessibility Review - Interaction & Visual Design Analysis - Competitor Analysis - Recommendations and Roadmap
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Ux Researcher And DesignerAri- The Pad Atm May 2024 - Jun 2024I worked with two colleagues to create a scalable web-based solution for Ari, The Pad ATM. This solution allows the organization to track menstrual health education and pad distribution data, assess menstrual health related needs across Kenya, and share insights with their partners and the broader menstrual health community.Deliverables included a research, strategy, and roadmap report, mixed-fidelity Figma prototype, Mapbox map, and developer handoff package. -
User Experience Design ImmersiveGeneral Assembly Mar 2024 - Jun 2024London Area, United KingdomUX Design Immersive is a 12-week full-time training program in current and industry-standard UX design research tools and methodologies, involving 500 hours of professional training. The course includes learning the UX design process and putting skills into practice through solo and group projects, culminating in working with a real-world client to deliver UX research and design in a 3-week design sprint.Scroll down to the Projects section to read more about the work I produced during this course. -
Senior Customer Care AssociateLattice Nov 2022 - Mar 2024San Francisco Bay AreaAt Lattice, I played a pivotal role in supporting product updates and launches as the Compensation tool Subject Matter Expert by providing monthly presentations of customer feedback to the Compensation pod and working cross-functionally with the Product team. I also authored comprehensive Compensation tool related support documentation for the Lattice Help Center. This role demanded a strong focus on customer satisfaction, detailed product knowledge, and the ability to communicate effectively with various stakeholders to drive product adoption and optimize user experience. -
Customer Care Associate IiLattice Jan 2022 - Nov 2022San Francisco Bay AreaI successfully partnered with the Knowledge and Content team to help boost Guru adoption, peer-reviewing and creating over 500 Guru cards documenting customer inquiries. I delivered impactful 30-minute onboarding training sessions for scaled and commercial administrators. Additionally, I led engaging weekly 45-minute Admin Office Hours on Zoom, addressing product questions from multiple administrators to ensure they effectively leveraged Lattice’s performance management and engagement tools. -
Customer Care AssociateLattice Apr 2021 - Jan 2022San Francisco, California, United StatesI expertly troubleshot inquiries from our largest customers (25K+ ARR), providing timely and effective resolutions through live chat, email, and Zoom. -
Bilingual Legal AssistantVanderwall Immigration Jul 2018 - Jul 2020Beaverton, OregonAt Vanderall Immigration, I drafted affidavits and motions, edited pre-hearing statements, and conducted legal research. I translated and interpreted Spanish/English communications, prepared and edited various legal forms, and notarized affidavits. I also ensured effective bilingual client communication and maintained meticulous notary records. -
Youth Engagement SpecialistLatino Network Jul 2016 - Jul 2018Portland, Oregon AreaAt Latino Network, I facilitated an evidence-based curriculum for 40 high school students in the Escalera program, providing after-school instruction and college application assistance. In addition to improving school performance and college application rates, I built strong relationships with students and stakeholders, achieving 100% graduation and over $100,000 in scholarships. -
School Success AdvocateOpen School Jul 2015 - Jul 2016Portland, Oregon Area -
Program CoordinatorOregon Campus Compact Aug 2014 - Jun 2015Benson Polytechnic High School, Portland, Or -
Civic Engagement Campaign InternCausa, Oregon'S Immigrant Rights Organization Jun 2014 - Aug 2014Portland, Oregon Area
Teaghan Phillips Skills
Teaghan Phillips Education Details
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Ux Design Immersive Course -
Industrial And Product Design -
Microeconomics (March 2020), Statistics (December 2020) -
Sit Ecuador Culture And Development Program (Spanish Intensive) -
Magna Cum Laude
Frequently Asked Questions about Teaghan Phillips
What company does Teaghan Phillips work for?
Teaghan Phillips works for Fat Pencil Studio
What is Teaghan Phillips's role at the current company?
Teaghan Phillips's current role is Visual Story Designer.
What is Teaghan Phillips's email address?
Teaghan Phillips's email address is te****@****emi.com
What schools did Teaghan Phillips attend?
Teaghan Phillips attended General Assembly, Udemy Alumni, Coursera, Portland Community College, School For International Training, Whitman College.
What are some of Teaghan Phillips's interests?
Teaghan Phillips has interest in Education, Environment.
What skills is Teaghan Phillips known for?
Teaghan Phillips has skills like Youth Mentoring, Academic Tutoring, Program Management, Community Outreach, Spanish, Grant Writing, Research, Event Planning, Civic Engagement, Critical Thinking, Facebook, Public Speaking.
Who are Teaghan Phillips's colleagues?
Teaghan Phillips's colleagues are Alexandra Friedman, Billy L., Kalin Schmoldt.
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