Teaghan Phillips

Teaghan Phillips Email and Phone Number

Visual Story Designer @ Fat Pencil Studio
United States
Teaghan Phillips's Location
United States, United States
Teaghan Phillips's Contact Details

Teaghan Phillips work email

Teaghan Phillips personal email

n/a
About Teaghan Phillips

With a lifelong passion for maximizing beauty and functionality, making the shift to UX design felt very natural to me. Having spent years supporting individuals through challenging circumstances as a youth advocate and bilingual paralegal for asylees, I understand just how impactful clear, simple interventions can be. As a result of this experience and my time in Customer Care, I am practiced in listening to and solving for client needs as well as understanding the systems at play. I find great joy in problem solving and world-building; my mission is to craft accessible, human-centered solutions that not only captivate visually but also make the world a bit easier to navigate.

Teaghan Phillips's Current Company Details
Fat Pencil Studio

Fat Pencil Studio

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Visual Story Designer
United States
Employees:
7
Teaghan Phillips Work Experience Details
  • Fat Pencil Studio
    Visual Story Designer
    Fat Pencil Studio
    United States
  • Tony'S Mobile Vet
    Ux Consultant
    Tony'S Mobile Vet Jul 2024 - Aug 2024
    London Area, United Kingdom
    Worked with two colleagues to conduct a comprehensive UX audit of the Tony’s Mobile Vets corporate site including: - Heuristic Evaluation - Accessibility Review - Interaction & Visual Design Analysis - Competitor Analysis - Recommendations and Roadmap
  • Ari- The Pad Atm
    Ux Researcher And Designer
    Ari- The Pad Atm May 2024 - Jun 2024
    I worked with two colleagues to create a scalable web-based solution for Ari, The Pad ATM. This solution allows the organization to track menstrual health education and pad distribution data, assess menstrual health related needs across Kenya, and share insights with their partners and the broader menstrual health community.Deliverables included a research, strategy, and roadmap report, mixed-fidelity Figma prototype, Mapbox map, and developer handoff package.
  • General Assembly
    User Experience Design Immersive
    General Assembly Mar 2024 - Jun 2024
    London Area, United Kingdom
    UX Design Immersive is a 12-week full-time training program in current and industry-standard UX design research tools and methodologies, involving 500 hours of professional training. The course includes learning the UX design process and putting skills into practice through solo and group projects, culminating in working with a real-world client to deliver UX research and design in a 3-week design sprint.Scroll down to the Projects section to read more about the work I produced during this course.
  • Lattice
    Senior Customer Care Associate
    Lattice Nov 2022 - Mar 2024
    San Francisco Bay Area
    At Lattice, I played a pivotal role in supporting product updates and launches as the Compensation tool Subject Matter Expert by providing monthly presentations of customer feedback to the Compensation pod and working cross-functionally with the Product team. I also authored comprehensive Compensation tool related support documentation for the Lattice Help Center. This role demanded a strong focus on customer satisfaction, detailed product knowledge, and the ability to communicate effectively with various stakeholders to drive product adoption and optimize user experience.
  • Lattice
    Customer Care Associate Ii
    Lattice Jan 2022 - Nov 2022
    San Francisco Bay Area
    I successfully partnered with the Knowledge and Content team to help boost Guru adoption, peer-reviewing and creating over 500 Guru cards documenting customer inquiries. I delivered impactful 30-minute onboarding training sessions for scaled and commercial administrators. Additionally, I led engaging weekly 45-minute Admin Office Hours on Zoom, addressing product questions from multiple administrators to ensure they effectively leveraged Lattice’s performance management and engagement tools.
  • Lattice
    Customer Care Associate
    Lattice Apr 2021 - Jan 2022
    San Francisco, California, United States
    I expertly troubleshot inquiries from our largest customers (25K+ ARR), providing timely and effective resolutions through live chat, email, and Zoom.
  • Vanderwall Immigration
    Bilingual Legal Assistant
    Vanderwall Immigration Jul 2018 - Jul 2020
    Beaverton, Oregon
    At Vanderall Immigration, I drafted affidavits and motions, edited pre-hearing statements, and conducted legal research. I translated and interpreted Spanish/English communications, prepared and edited various legal forms, and notarized affidavits. I also ensured effective bilingual client communication and maintained meticulous notary records.
  • Latino Network
    Youth Engagement Specialist
    Latino Network Jul 2016 - Jul 2018
    Portland, Oregon Area
    At Latino Network, I facilitated an evidence-based curriculum for 40 high school students in the Escalera program, providing after-school instruction and college application assistance. In addition to improving school performance and college application rates, I built strong relationships with students and stakeholders, achieving 100% graduation and over $100,000 in scholarships.
  • Open School
    School Success Advocate
    Open School Jul 2015 - Jul 2016
    Portland, Oregon Area
  • Oregon Campus Compact
    Program Coordinator
    Oregon Campus Compact Aug 2014 - Jun 2015
    Benson Polytechnic High School, Portland, Or
  • Causa, Oregon'S Immigrant Rights Organization
    Civic Engagement Campaign Intern
    Causa, Oregon'S Immigrant Rights Organization Jun 2014 - Aug 2014
    Portland, Oregon Area

Teaghan Phillips Skills

Youth Mentoring Academic Tutoring Program Management Community Outreach Spanish Grant Writing Research Event Planning Civic Engagement Critical Thinking Facebook Public Speaking Wordpress Environmental Education Editing Wilderness First Responder Fundraising

Teaghan Phillips Education Details

Frequently Asked Questions about Teaghan Phillips

What company does Teaghan Phillips work for?

Teaghan Phillips works for Fat Pencil Studio

What is Teaghan Phillips's role at the current company?

Teaghan Phillips's current role is Visual Story Designer.

What is Teaghan Phillips's email address?

Teaghan Phillips's email address is te****@****emi.com

What schools did Teaghan Phillips attend?

Teaghan Phillips attended General Assembly, Udemy Alumni, Coursera, Portland Community College, School For International Training, Whitman College.

What are some of Teaghan Phillips's interests?

Teaghan Phillips has interest in Education, Environment.

What skills is Teaghan Phillips known for?

Teaghan Phillips has skills like Youth Mentoring, Academic Tutoring, Program Management, Community Outreach, Spanish, Grant Writing, Research, Event Planning, Civic Engagement, Critical Thinking, Facebook, Public Speaking.

Who are Teaghan Phillips's colleagues?

Teaghan Phillips's colleagues are Alexandra Friedman, Billy L., Kalin Schmoldt.

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