Teah Andersen Email & Phone Number

Cottage Grove, Wisconsin, United States

Madison, Wisconsin, United States

• Process and verify at least 175 invoices per month for accuracy and compliance with company policies.
• Monitor more than 120 vendor profiles and reconcile their account to the vendors’ statements by addressing discrepancies promptly.
• Collaborate with cross-functional teams including sales, transportation, marketing, and purchasing, to resolve invoice and payment issues in a timely manner.
• Process over 400 payments and invoices while ensuring adherence to company policies and accounting principles.
• Prepare and analyze weekly production reports and end-of-month reports such as open POs and unreceived invoices, providing insights into accounts payable status and trends.
• Streamline accounts payable processes, resulting in an average of 5% annual increase in efficiency.

Madison, Wisconsin Area

• Acted as the initial point of contact for customers reaching out to the dealership and provided exceptional customer service and represent the dealership with professionalism and courtesy.
• Performed daily quality control checks on appointments, particularly those involving specialty ordered parts.
• Ensured that service appointments were scheduled and executed promptly, minimizing delays for customers.
• Created and managed service appointments, optimizing the utilization of resources and ensuring customer needs were met effectively.
• Built and maintained strong relationships with local caterers to provide fulfilling and budget-friendly meals for the employees that worked weekends.
• Addressed customer concerns and inquiries, ensuring a positive experience throughout their interactions with the dealership.

Madison, Wisconsin Area

• Ran a successful entertainment marketing franchise with 5-10 employees.
• Cultivated a steadfast clientele base through strategic initiatives, resulting in the seamless generation of referrals and sustained brand loyalty.
• Recruited, interviewed, trained and fostered the professional development of new team members.
• Cultivated an environment of inspiration and motivation, propelling the team to elevate our franchise into one of the top 10 in the nation.
• Received accolades and was placed on the "High Roller List" weekly for meeting high sale quotas.
• Solved problems quickly and efficiently by generating trust with management and clients and superseding expectations.

Madison, Wisconsin

• Delivered an enhanced customer experience, fostering brand loyalty and cultivating new leads.
• Executed independent daily tasks with a focus on efficiency and autonomy.
• Provided customers with expert assistance, addressing inquiries with the latest product knowledge.
• Played a pivotal role in the training and mentorship of new employees, guiding them towards the achievement of their professional objectives.
• Conducted and facilitated various interview stages, including initial, second round, and final interviews, while actively contributing to the onboarding process.
• Implemented a systematic approach to record daily employee production through the generation of detailed spreadsheets.