Efficiently manage sales, marketing, and back-office operations to support business growth and sales initiatives, with a strong emphasis on data-driven decision-making to achieve strategic goals. Created website and executed marketing campaigns through various social platforms to boost sales and brand recognition.Provided high-touch and impactful customer service, nurtured relationships, and grew client base to 428 elite clientele.Successfully developed three products, achieving sales of $20,000 in first month of production and net profit margins between 76% and 78.5%. Partnered with key stakeholders to develop and execute marketing campaign and ecommerce content for Adidas’ Ivy Park, ICY Park, and How Do You Flex releases, in addition to providing hair and makeup services for each campaign.Implemented fair policies that prioritized user-friendly processes for customer satisfaction while also safeguarding the interests of the business.Utilized and further developed extensive skills in social media, digital marketing, sales, and project management platforms. Continuously refined strategies by leveraging analytics, real-time data, and customer feedback to measure performance.

Collaborated with various brands and businesses to curate show-stopping events while actively promoting diversity, equity, and inclusion within the industry.Managed projects and events from concept to completion. Ensured adherence to project budget, timelines, and deadlines. Provided regular feedback to the Founder and Board by sharing valuable information and insights on process improvements and requirements to successfully execute events.Fostered inclusivity by ensuring that diversity and representation were prioritized in every aspect of projects and events.

Developed and implemented strategies aligned with the company's goals by analyzing market trends, conducting research, and identifying growth opportunities. In collaboration with the Founder, created action plans, made data-driven decisions, monitored initiative progress, evaluated effectiveness, and optimized performance.Partnered in the launch of Go Girl Ride, a tech ride-share company, with a strong focus on promoting safety, access, and innovation while providing trauma-informed care. The mission is to establish inclusive transportation spaces that address the needs of our community—women*, femmes, non-binary individuals, and allies—while fostering a perspective that champions a healthy society.Participated in fundraising efforts, secured funding through grants, and engaged with potential investors to support the company's growth.Partnered in the development of comprehensive safety kits, carefully determining the essential items needed to ensure safety and preparedness of drivers and passengers.Contributed to the development of proprietary apps for drivers and passengers, ensuring a seamless experience for all users.

Managed business development and operations while focusing on mental, physical, and emotional health. Utilized various media outlets to promote brand awareness and recognition.Created and launched proprietary product, Ashwagandha, to support the well-being of customers.Delivered health and wellness workshops nationally with a focus on sharing impactful insights that promote overall well-being.Facilitated discussions about mental health at Sneaker Week in Portland, OR, and a Business Burnout event at Vector 90 in Los Angeles, CA.Secured over $25,000 in grants through grant writing efforts, significantly contributing to the growth and success of the business.Collaborated with an up-and-coming film director to produce a short film documentary.

Managed, supported, and led a customer service team of 5, ensuring customer inquiries were resolved efficiently and effectively. Served as the liaison between Sales, Operations, and Logistics to facilitate collaboration and communication.Proactively sourced and acquired new clients and accounts by leveraging CRM tools and networking.Collaborated closely with Sales to secure and on-board new accounts.Partnered with Operations and Logistics to optimize pricing strategies, ensuring clients received competitive prices while maintaining a profitable margin for the company.Supervised, trained, and supported the customer service team, ensuring effective management of client accounts with the highest level of satisfaction. Cultivated employee retention and satisfaction by fostering strong relationships prioritizing trust, integrity, mutual respect, and work-life balance

Managed the admissions process and student enrollment, ensuring a smooth experience for prospective and new students.Nurtured strong relationships with prospective students and their families, effectively coordinating and conducting tours to showcase the school's exceptional facilities and classes.Increased enrollment numbers by achieving 34% growth between inaugural and second class. Consistently surpassed targets and enrollment goals.Aided prospective students in navigating the application and financial aid processes to facilitate their successful enrollment.Conducted recruitment tours across Oregon, utilizing innovative swag to engage prospective students in meaningful conversations.Proactively spearheaded efforts to recruit a diverse audience and foster inclusion, contributing to the institution's growth and success.Audited, operationalized, and enhanced CRM by implementing new targets, marketing campaigns, and outreach strategies.

Maintained a well-functioning parking facility by supervising operations and managing staff of 12.Enhanced day-to-day operations by optimizing functionality, finding efficiencies, and providing exceptional customer service.Conducted regular leadership meetings with fellow parking lot supervisors to foster collaboration, share best practices, and enhance overall operational efficiency.Managed employee schedules and timekeeping to ensure proper coverage and accurate payroll reporting. Administered time card approvals, time-off requests, and disciplinary actions when necessary to maintain a well-regulated work environment.Supported employees by confirming they were adequately prepared for their daily and weekly tasks and equipped with resources needed for optimal performance.