A graduates from Universiti Kebangsaan Malaysia (National University of Malaysia) Bangi Campus in Bachelor of English Language Studies (Hons.) (ELS). Previously, doing internship in Setel Ventures Sdn Bhd as Customer Operation (Customer Service), handling customer enquiries thru live chats and emails, submit receipts. Roughly, solved 100+ ticket in a day in one single shift during peak hours. Experienced in handling customers since doing self business in hometown and also a sales associate at 7-Eleven during free time. I'm willing to learn new things including related to IT as im ready to embark to a new journey. Interested in IT User Support, IT Service Desk or Technical Support Engineer.