Esteban Etcheverry Email & Phone Number

Madrid, Community Of Madrid, Spain

- Spearheading the management of three distinguished European Commission-funded projects: Resound, Didone, and Repertorium, with a combined funding of over €6 million.- Collaborating closely with renowned academic institutions including Instituto Complutense de Ciencias Musicales (ICCMU), Universidad Complutense de Madrid (UCM), and several other national and international partners.- Ensuring seamless project operations by managing team timesheets, overseeing project spaces, materials, and expenses, and coordinating project hiring processes.- Delivering accurate and timely financial reports to stakeholders, showcasing project progress, financial allocations, and adherence to grant guidelines.-Managing and overseeing travel logistics for project members, including itinerary planning, accommodation arrangements, transportation coordination, and ensuring adherence to budgetary guidelines for efficient and cost-effective travel.- Establishing and maintaining effective communication channels among consortium members, fostering collaboration, and ensuring project milestones are achieved within stipulated timelines.- Continuously liaising with the European Commission and other funding bodies, ensuring compliance with grant requirements and fostering relationships for potential future collaborations.

- Translating and proofreading content for the Medical Knowledge and Marketing department.- Conducting thorough testing of conditions, question flows, cases, and relevant tools.- Offering valuable feedback on the uses of the Spanish language in the Latin American contexts.

Spain And Portugal

- Providing strategic consulting services to private clients across diverse areas of expertise.- Managing end-to-end processes, from creation and development to regular updates, for branding, corporate identity, and design projects.- Demonstrating proficiency in multilingual content translation and revision.- Implementing effective business management solutions, including content management systems, e-commerce platforms, and hotel management systems.- Overseeing editorial projects to ensure successful outcomes.- Offering strategic technology consulting services to clients, delivering valuable insights and solutions.

Valencia, Valencian Community, Spain

- Taught classes of 15-20 students with diverse cultural backgrounds and fitness levels.- Provided guidance on workout methods, strength training exercises, and proper techniques.- Contributed to the overall success of the fitness facility with expertise and dedication.

Valencia, Valencian Community, Spain

- Leading the organization, management, and strategic planning of projects implementation tasks and timelines.- Overseeing the project team using online project management tools, ensuring seamless collaborationand efficient workflows.- Managing resources effectively to meet projects delivery deadlines, coordinating with other departments to align technical resources.- Drawing comprehensive documents for grants and bids, showcasing a keen ability to articulate details and objectives.- Developing and executing economic proposals and budgets, demonstrating strong financial acumen and project execution skills.- Developing compelling and diverse musical programs.

Valencia, Valencian Community, Spain

- Collaborating with the head of the education department to manage administrative tasks, communications, and internal reports.- Providing support in organizing the activity calendar for the education department and execution of educational projects.- Managing communication channels and maintaining relationships with educational entities.

Cascais, Lisbon, Portugal

- Conducted rehearsals and directed performances during concerts to deliver captivating and harmonious renditions.- Responsible for comprehensive vocal technique training to enhance choir members' singing abilities and performance level.- Developed the activities calendar, meticulously planning rehearsals, performances, and choral events for optimized scheduling.- Successfully organized and coordinated a choral trips to festivals, providing an opportunity to showcase talent and build musical connections.- Provided diligent oversight of choir organization and actively participated in securing funding and sponsorships to support growth and endeavors.

Lisbon, Portugal

As the Quality Manager for Abbott Diabetes Care (EMEA), I held a pivotal role in ensuring excellence in client-related processes. My key responsibilities included:- Monitoring and Reporting: Regularly monitoring and reporting on various aspects, such as systems performance, key performance indicators (KPIs), quality performance indicators, and scorecards, to maintain high standards.- Customer Experience Analysis: Conducting detailed analysis of client experience, detractor trends, and customer service follow-ups, enabling data-driven insights for continuous improvement.- Process Improvement: Identifying tendencies, errors, and areas needing correction, implementing effective processes to optimize customer service and overall quality.- Customer Service Aptitude Test: Taking charge of modeling the Customer Service Aptitude Test, incorporating various channels such as IVR and email, while ensuring responses are correctly tied to cases or agents.- Escalations and Medical Event Group: Handling follow-ups on escalation structures and Medical Event Group requests, ensuring prompt and efficient resolution.- Participating in training sessions to stay updated on product developments and industry trends.- Contributing to continuous improvement initiatives, sharing valuable feedback to enhance customer support processes and services.

Lisbon, Portugal

- Customer Support Specialist for Abbott Diabetes Care (Spain).- Handling inbound and outbound calls and emails, providing timely and effective technical support for glucose monitoring devices.- Ensuring prompt and accurate answers to customer inquiries, addressing technical issues, and troubleshooting problems.- Providing follow-up assistance to customers, ensuring their concerns are fully resolved and fostering positive customer experiences.- Demonstrating in-depth knowledge of Abbott Diabetes Care products and services to deliver high-quality support and information to clients.- Maintaining detailed records of customer interactions and technical support provided for effective tracking and future reference.- Collaborating with internal teams to escalate complex technical issues and ensure swift resolution.- Upholding Abbott Diabetes Care's commitment to delivering exceptional customer experiences and promoting customer loyalty.

Lisbon, Portugal

- IT Network and Device Management: Overseeing servers, computer systems, LAN/WLAN interfaces, printers, CCTV cameras, laptops, and desktops in various group businesses.- User Support and Supplier Management: Providing guidance to network equipment users, communicating with IT service suppliers, and tracking needs, orders, and expenses in consumables.- Equipment Inventory and Maintenance: Managing an updated inventory of equipment, installing/updating operating systems, configuring user accounts and emails, and implementing access control systems.- Branding and Corporate Identity: Ensuring a cohesive and impactful image across the hospitality sector for various group brands.- Digital Strategy and Marketing: Executing digital marketing strategies to boost brand awareness and engagement, optimizing the group's digital presence.- Website Development and Multimedia Projects: Leading development and implementation of institutional websites, work platforms, and multimedia projects to showcase the group's offerings effectively.- Social Media Management: Strategizing and executing brand strategy on social networks, providing native content, and translating it for diverse markets.- Internal Management System Implementation: Streamlining internal communication and managing administrative tasks flow for seamless operations.- Coordination and Collaboration: Collaborating with PR manager to plan communication for different group brands, coordinating advertisements, press releases, product demos, interviews, and publications with external teams.

La Plata, Argentina

As an Assistant Lecturer, I played a pivotal role in facilitating a conducive learning environment and supporting the Professor in delivering high-quality education. My key responsibilities included:- Working closely with the Professor to assist in the seamless assembly and preparation of classes, ensuring that the curriculum aligns with the course objectives and academic standards.- Conducting extensive research to source and curate updated and relevant bibliography, enriching the course material and providing students with comprehensive resources.- Taking an active role in dictating practical classes, engaging students with interactive and informative sessions to reinforce theoretical concepts through practical applications.- Providing personalized assistance and guidance to students, addressing their queries, clarifying doubts, and supporting their academic growth throughout the subject.- Assisting in grading assignments, examinations, and projects, maintaining accuracy and fairness in evaluation to foster a conducive learning environment.- Ensuring a well-organized and disciplined classroom environment conducive to effective learning, encouraging active participation and fostering student engagement.- Collaborating with the Professor to enhance the curriculum by incorporating innovative teaching methodologies, promoting critical thinking, and encouraging intellectual curiosity among students.- Being available to offer one-on-one consultations, academic advisement, and mentorship, catering to individual student needs and fostering a supportive learning experience.- Participating in academic support initiatives, such as workshops, study groups, and tutoring programs, to provide additional assistance and resources for students' academic success.

São Domingos De Rana, Lisbon, Portugal

- Providing valuable support to the Musical Director in planning and executing musical performances, contributing to the overall artistic vision and execution.- Conducting thorough research to explore and curate diverse repertoire, enriching the musical program with a wide range of selections.- Taking charge of conducting rehearsals and concerts, guiding musicians and performers to achieve exceptional musical renditions.- Sharing my expertise in singing and piano through engaging and personalized lessons, nurturing the musical talents of students and performers.- Providing vocal technique instruction during rehearsals, assisting vocalists in refining their skills and enhancing the overall vocal performance.- Offering artistic guidance and mentorship to musicians and performers, encouraging artistic expression, and fostering a collaborative and creative musical environment.- Collaborating with the Musical Director to develop compelling and diverse musical programs, ensuring captivating and memorable performances.- Assisting in creating musical arrangements and adaptations to tailor the repertoire to the ensemble's unique strengths and characteristics.- Coordinating and managing various aspects of musical performances, ensuring seamless execution and delivering captivating experiences to the audience.

La Plata, Argentina

- Offering comprehensive and personalized vocal technique instruction to singers, fostering a strong foundation and honing their vocal abilities.- Diligently browsing and curating a diverse repertoire, incorporating an array of musical styles and genres to enrich performances. Additionally, composing original pieces to add a unique and artistic touch to the ensemble's repertoire.- Taking charge of conducting rehearsals and concerts, orchestrating seamless performances and guiding musicians and vocalists towards exceptional musical renditions.- Cultivating a spirit of collaboration and unity among ensemble members, facilitating seamless coordination and synergy during rehearsals and performances.- Nurturing the musical growth and development of students and performers, providing constructive feedback and support to foster continuous improvement.- Contributing to the development of the ensemble's artistic vision, shaping musical interpretations, and inspiring performers to explore new horizons in their musical journey.- Overseeing all aspects of performance production, including set design, lighting, and sound, to create immersive and immersive musical experiences.

La Plata, Buenos Aires Province, Argentina

As a Music Teacher for Primary and Secondary School, I held a key role in shaping students' musical education and fostering their passion for music. My responsibilities included:- Designing and developing a comprehensive and engaging music curriculum for students, encompassing various musical concepts, genres, and performance skills.- Establishing an effective evaluation process to assess students' progress and understanding of musical concepts, providing constructive feedback to support their growth.- Delivering engaging and interactive music lessons, inspiring students to explore their musical abilities, develop their skills, and appreciate the beauty of music.- Maintaining a well-organized and disciplined classroom environment to create an optimal space for effective learning and creativity.- Providing guidance and coaching to students in preparation for musical performances, nurturing their confidence and stage presence.- Taking the lead in organizing music-related academic events, such as concerts, acts and recitals, to showcase students' talents and achievements.- Collaborating with fellow teachers and staff to integrate music education into cross-curricular activities, fostering a well-rounded educational experience.- Offering support and mentorship to students, fostering a positive and encouraging learning environment that inspires their musical growth.- Cultivating an appreciation for various musical genres and styles, exposing students to diverse musical cultures and traditions.- Organizing and leading extra-curricular music activities, such as music clubs and ensembles, to provide additional opportunities for students to explore their musical interests.

La Plata, Argentina

As the Founder and Music Director of the choir, I held a multifaceted role in cultivating musical excellence and inspiring performers to reach their full potential. My key responsibilities encompassed:- Offering comprehensive and personalized vocal technique instruction to singers, fostering a strong foundation and honing their vocal abilities.- Diligently browsing and curating a diverse repertoire, incorporating an array of musical styles and genres to enrich performances. Additionally, I composed original pieces, adding a unique and artistic touch to the ensemble's repertoire.- Taking charge of conducting rehearsals and concerts, orchestrating seamless performances, and guiding musicians and vocalists towards exceptional musical renditions.- Cultivating a spirit of collaboration and unity among ensemble members, facilitating seamless coordination and synergy during rehearsals and performances.- Nurturing the musical growth and development of students and performers, providing constructive feedback and support to foster continuous improvement.- Contributing to the development of the ensemble's artistic vision, shaping musical interpretations, and inspiring performers to explore new horizons in their musical journey.- Overseeing all aspects of performance production, including set design, lighting, and sound, to create immersive and unforgettable musical experiences.

Master'S Degree, Cultural Management

Activities and Societies: Class representative.Learnt about the principles of cultural management, including strategic planning.

Full Stack Developer, Computer Software Engineering

Developed versatile skill set in HTML, CSS, JavaScript, Node.js, and React, enabling me to create engaging and interactive platforms.

Bachelor Of Arts - Ba, Choir Music

Developed expertise in choral techniques, score analysis, vocal coaching, and conducting skills. Trained in leading choirs, organizing.

Bachelor'S Degree, Music Teaching

Developed pedagogical skills, musical expertise, and a deep understanding of music theory and history. Trained in music education.

Sport And Fitness Administration/Management, Management Of Sport Facilities

Agile Methodology, Advanced Program In Agile Project Management. Scrum.