Crr
CurrentDuties :( day to day ) • Punching orders on SAP for all different trade segments and different plants, change orders, reduce orders and delete orders. • View customer’s credit limits, outstanding amounts and when invoices are due. • Change delivery dates to the next delivery date on all blocked orders every day. • I check delivery shipments, drop loads and comeback reports. • Checking of drivers and their sequences • Punching of trade returns… Show more Duties :( day to day ) • Punching orders on SAP for all different trade segments and different plants, change orders, reduce orders and delete orders. • View customer’s credit limits, outstanding amounts and when invoices are due. • Change delivery dates to the next delivery date on all blocked orders every day. • I check delivery shipments, drop loads and comeback reports. • Checking of drivers and their sequences • Punching of trade returns • Taking inbound calls • Capturing faulty coolers • Web ordering• Query managementBUDDY TRAINER I HAD TO MAKE SURE THAT THE TRAINEE UNDERSTANDS THE FOLLOWING:• CONDUCT TELESELL,ORDER TAKING AND PROCESSING OF DATA• MAINTAINING GOOD RELATION WITH CUSTOMERS• UPDATE AND MAINTAIN CUSTOMER BASE• HANDLE CUSTOMER QUERIES AND COMPLAINTS• ACCURATLY CAPTURE AND LOAD DATA• MANAGE CASH AND CREDIT ACCOUNTS• MANAGE AND OPTIMISE ACCOUNT Show less
