Tebogo Molefe Email & Phone Number

City Of Johannesburg, Gauteng, South Africa

Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Helped customers set up new systems, applications and software.Provided clear and concise step-by-step technical support to guide clients.Installed and set up applications for clients, including anti-virus software and Microsoft office.Conducted training sessions with customers to demonstrate software updates, new systems and… Show more Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Helped customers set up new systems, applications and software.Provided clear and concise step-by-step technical support to guide clients.Installed and set up applications for clients, including anti-virus software and Microsoft office.Conducted training sessions with customers to demonstrate software updates, new systems and hardware.Asked customers targeted questions throughout troubleshooting to determine smart solutions.Kept computer hardware in excellent working condition through regular maintenance and inspections.Used remote access to navigate and link to customer computers.Logged and completed reports to submit technical details to management.Participate in in-person meetings with customers to assess and diagnose hardware problems.Used support tickets to track and speed up incidents.Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.Educated service users on new software updates and system capabilities.Responded to customer emails and calls regarding technical malfunctions and issues to fix remotely. Show less

Bedfordview, Gauteng, South Africa

-Ensure Pricing Requests, Requisitions and Mandates are uploaded asper procedure on excel.-Ensure invoices are processed and sent to the head office on time.-Ensure that account queries are attended to and resolved.-Compile Accruals and send to the financial manager for consolidationand sign off.-Load monthly building services contracts and make sure payment isprocessed every month.-Compile job cards for building services every week.-Follow up on open orders… Show more -Ensure Pricing Requests, Requisitions and Mandates are uploaded asper procedure on excel.-Ensure invoices are processed and sent to the head office on time.-Ensure that account queries are attended to and resolved.-Compile Accruals and send to the financial manager for consolidationand sign off.-Load monthly building services contracts and make sure payment isprocessed every month.-Compile job cards for building services every week.-Follow up on open orders till order had been paid.-Compile timesheet for building services staff every month and sent topayroll administrator on a monthly basis.-Compile public liability claim forms for tenants/customer and sent tothe property’s insurance.-Compile the petty cash redemption monthly and sent to financialmanager for approval.-Compile asset register audit and send to the head office.-Conduct health and safety audits.-Compile health and safety minutes and send to relevant managers.-Distribute attendance register monthly to the team, compile and sendit to the head office by deadline.-Order stationery for the admin department.-Order groceries for the maintenance staff.-Mall space, compare the income statement to the invoices, set up list,request commission statement which is then forwarded to the head.office so they can issue an invoice.-Alternative Income.Receptionist-Operate the switch board.-Arranging access cards for visitors.-Receiving mail and distributing it to the correct departments/individuals.-Taking down of messages. Show less