Tebogo Tlhapi Email and Phone Number

Maintain an up to date scope of testing and co-ordination of the documentation and standard operating procedures required to comply with laboratory ISO accreditation;Evaluate data in quality role but shall not report opinions and interpretations;Facilitate and monitor method validation process in the laboratory;Coordinate and administer the improvement system;Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, audit findings and improvement requests;Provide planned quality related training and awareness as required;Plan, schedule and perform quality assessments to provide certainty that the quality control activities are being done effectively;Facilitate and plan all management reviews;Ensure integrity of monthly inputs into the QSHE Report;Develop a document control system for the laboratory which is in line with SGS high level system document and ISO requirements;Provide guidance and direction to laboratory personnel with respect to quality control and proper documentation in implementing methodologies and data reporting;Contribute with scientific and technical leadership and planning so as to ensure quality assurance program is effective and efficient.Responsible for all SANAS matters relating to the accreditation/compliance of the organization (as per responsibilities for Nominated Representative SANAS document R-03)Ensure that the laboratory accreditation under ISO 17025 is not jeopardised.Identify non-conformances in timely and unbiased approach to achieve customer satisfaction