Al Hansen Email & Phone Number

Aurora, CO, US

Denver, Colorado, United States

Responsible for IT systems administration, management and migration from on-premises Active Directory environment to full Azure AD and Microsoft 365 cloud services. Coordinate upgrade of all end-user desktops and laptops from legacy MSP to Microsoft Intune managed Windows 10/11 systems. Oversee network infrastructure installation at new 54,000 square foot.

Denver, Colorado, United States

National Support Team member providing remote helpdesk and infrastructure services for 150+ factory and sales center location across the country. Primary roles included end-user assistance with Salesforce, JD Edwards, Microsoft online and desktop products, Azure AD account management, Intune/Endpoint Manager, Cisco/Meraki network administration and Printix.

Aurora, Colorado

Provided on-demand technical support services for small businesses and individuals in the Denver metro area while continuing education in computer networking, hardware and software troubleshooting, virtualization, cloud computing, operating systems, operational procedures, network configuration, installation and security. Completed training for information.

Englewood, Colorado

Responsibilities encompassed network and server infrastructure management, security, monitoring, maintenance, repairs and upgrades on a variety of information technology systems including Microsoft Windows Server, Office 365, Exchange Online, VMware virtualization platform, and Cisco Meraki cloud-managed networking at organization's main office, branch.

Englewood, Colorado

Supervised computer systems infrastructure team supporting Microsoft Active Directory, Office 365, Azure AD, Exchange Online, Exchange Server 2013, Windows Server 2016 (and earlier versions), Hyper-V and VMware VDI environments, in addition to Windows 10 (and older) desktops, laptops, smartphones, tablets and other mobile devices, VoIP telecommunications.

Aurora, Colorado

Directly managed and maintained Microsoft Active Directory, Windows Servers, Exchange Servers, Citrix and Remote Desktop Services, Windows workstations, laptops, mobile devices, local area networking, wide area networking, and remote office locations. Coordinated with help desk, database, and financial services teams to improve, upgrade, and expand.

Aurora, Colorado

Responsible for administration of all company computer systems, servers, workstations, and network operations, including hardware, software and printer maintenance, help desk services, troubleshooting and support. Successfully upgraded organization to a Microsoft Active Directory, Windows Server and Windows Desktop operating system platform.

Aurora, Colorado

Computer support duties included server, workstation, printer and network management, upgrades, deployment, patching, maintenance, repairs, troubleshooting and help desk operations in a mixed Microsoft Windows, Novell Netware, and Unix server environment. Achieved steady, cost effective improvements to budget-conscious non-profit organization's limited.