Tech Kern Ding Email & Phone Number

1257 Quarry Lane, Suite 155, Pleasanton, Ca 94566

- Excel VBA and Salesforce Development:I specialize in creating solutions using Excel VBA and Salesforce, including Apex development.- Notable Achievement:Teamed up with Nvidia’s business team to build an app from scratch. This project involved everything from demos and showcasing to gathering feedback, user acceptance testing (UAT), and deployment. The app streamlines the creation of Opportunities, Quotes, and Quote Lines, saving users much time and effort.- Software Development:Designed, developed, tested, and maintained various software products. My strong background in programming, algorithms, data structures, and software development methodologies has been crucial in delivering quality solutions.- Salesforce Data Management:Enhanced Salesforce data management by implementing a bi-directional sync with Excel. This allows revenue teams to update records and objects directly from Excel. I also integrated complex pricing workbooks into Salesforce, edited data in bulk, managed multiple object types, and used conditional formatting to highlight important insights.

Nashville, Tn, Usa

▪ Developed Backend Infrastructure: Created and implemented the backend infrastructure for data storage and API using Python, MongoDB, and Flask.▪ Web Scraping Best Practices: Conducted research to identify and apply current web scraping best practices, ensuring efficient data collection.▪ Team Collaboration: Collaborated with a diverse team, attending weekly meetings to facilitate communication and actively contributing to data quality assurance processes.

Washington, United States

I worked as a student helpdesk at Green River College. My roles are to support the students' technical needs and assist the IT department.▪ Assisted 6 students/hour with IT-related issues: Provided expert support for various IT concerns, including GRC's website, Canvas, and more, ensuring swift issue resolution and user satisfaction.▪ Ensured Printer Reliability: Responsibly maintained and repaired printers in the computer lab, minimizing downtime and ensuring uninterrupted access to printing services for all users.- Managed computer lab's cleanliness and order: Maintained a clean and organized computer lab environment, contributing to a serene and efficient workspace for all users.▪ Delivered friendly customer service: Offered approachable and courteous customer service to students and visitors, enhancing the overall user experience in the computer lab.

Bachelor'S Degree, Computer Science, 3.94

Associate Of Science - As, Computer Science, 3.97