As the Director of Software Engineering, overseeing technology teams in the execution and delivery of application development projects for supporting business operations. In addition, I also coordinated operations for ensuring the appropriate use of standard models and software packages, implementing standard methods of integration, and driving the development of common application services. Significant accomplishments include:• Introduced products, which are capable of interacting with hardware devices though cloud-based technologies.• Completed the development of a solution EMM despite limited resources.• Led the development of a full-stack including Mobile Device Management (MDM) and customized Android stock ROM for a mobile phone device, which caters to children between 8 and 16.• Spearheaded cross-functional collaboration for an Android OS modification project, which was projected to have a significant impact on the purchase of 20M handsets per year.• Instrumental in securing product certification by Google, as well as inclusion in Google Enterprise.• Formulated an automation strategy, which proved valuable in expanding a user base of 2K users into 300K users, and increasing revenue from $1M to $12M.• Enabled the continuation of product development initiatives for multiple market segments and applications in cooperation with development, automation, program and product management, and data science and analytics teams working on a portfolio of four products.• Expedited the rollout of new products in three countries across the APAC region, including products in the SaaS space with a user base of roughly 1.2M, and accounting for $30M worth of annual revenue.

In this role, I was responsible for overseeing research activities on facial recognition technologies, with keen focus on the development of a solution, augmented with RFID and fingerprint matching functionalities. In addition, I also coordinated the work of 20 engineers and managers in conducting product conceptualization, design, development, quality assurance testing, and deployment for a face matching solution. Significant accomplishments include:• Implemented the product's successful launching in Singapore.• Established a total user base of 60K, which generated SGD8M worth of annual revenues.

As the Executive Manager and Country Head, I was in charge of daily operations involving product design, delivery, test automation, UI/UX development, product and program management, budget oversight, client and vendor relationship management, and SLA management for a portfolio of six enterprise products in the business intelligence and data analytics space. Significant accomplishments include:• Expanded the organization's manpower from 7 to 200.• Addressed numerous issues related to sales, marketing, and logistics in collaboration with the international engineering team.• Enhanced the productivity of 35 global teams through the incubation of a new product for customer management and support.• Improved the level of customer satisfaction through the creation of an L1/L2 support organization.• Incorporated Scrum and Agile practices across the company.

As the Manager of the company's Software Division, I was tasked with supervising activities related to feasibility study, project planning, resource planning and allocation, software architecture, digital chip architecture, system architecture, hardware and software partitioning, code review, validation, and risk assessment and management. Significant accomplishments include:• Completed the integration of company's solution with global clients such as Samsung, Motorola, PACE UK on Power TV OS, EPSON, Sony, Sonic BLUE, View Sonic, SAGEM, HP, NEC, Compaq, LG, and HTC among others.• Played a lead role in the certification of USB devices, along with the design of 210M devices for various companies, which accounted for $300M worth of total revenue.• Oversaw the relocation of critical technology assets from Belgium to Singapore.• Recognized as change agent for the introduction of Scrum and Agile into the organization.

Customer support, training and design of the HW/SW at the customer site for the company products.